First let me know I have worked in housing for 12 years and student house specifically and I have…read morenever witness such a cheap execution of property t management.
Remerton Mill was great when it was managed by RISE, then ownership dropped RISE without sending any any addendum. They told the residents that ownership had changed but in fact Remerton Mill has been owned by the same ownership which is a very elderly man.
This property went down hill, and fast. As of August, we had not had pest control since March. Bugs were crawling in my kitchen, laundry room, and in my bedroom, and my poodles room. Their female leasing agent stated "Well; you know it's the south, you're going to see roaches" Roaches? I said bugs! I told her if I see roaches then I'm going to have a huge problem. That's disgusting. Maybe where she was raised they had bugs but where I was raised we didn't have "bugs" and I don't dwell in such surroundings and never have. Their brown haired leasing agent then stated she would call me, she did not. She then called me stating that they were there, no warning. I was not home and I was not letting them in due to the fact they didn't have on masks when I looked at the camera. Pest control did not come until September.
They hired a new property manager, she's the "hefty" one and she doesn't seem to be fit to walk, let alone run the property. She and the female leasing agent consistently closes the office early to see her "lover" before her "husband" gets home. Yes, she admits this in front of her residents. If you need the property manager, again, the one who's heavy-set, will tell you she's on a conference call. She's the lady typically wearing clothes very short and shows inappropriate sightings. They all dress inappropriate; gym attire, hair is usually wild, & one wears shower shoes.
They're brown haired leasing agent, typically in a messy right out of bed hairdo, says "My residents will need me before I need them" says someone who works as a Leasing Agent.
They left all emptied units doors unlocked during move-in for weeks and none of the locks were changed. Hence, we will have homeless people sleeping. I was stalked and harassed by a mentally challenged person because the gate NEVER works. Be careful walking at night because they hide behind building "B" around 2am when the bars close to ask for money, again because the gate doesn't work.
The apartments are poorly built. Multiple residents complain about; cabinets will aligning, floors contain ugly white marks, he hires his friends to do all of the constructive work orders instead of a contracted certified repairman, walls are paper thin ( I could hear every sound even clear voices), water leaks in the apartment during the heavy rain or when they pressure wash (they finally scheduled one when I complained to the health department) power will flips off when operating the dishwasher.
Your mail? I mailed myself a letter to see why my legal paperwork was taking so long and I got it 9 days later. They do NOT pass out the mail and you'll never know if you have a package unless you track it.
They don't have a trash compactor, just two small dumpsters. So you will be attacked by flies, yellow jackets, and please watch out for the maggots and larva on the ground. I was stung so many times I would just take my trash to where I worked.
Don't be fooled by the cop's car, they don't have a courtesy officer. And if you value your child's life and they're on the "opposite side" of the color spectrum, Remerton Mill is not the place for your child. It's just an expensive, extremely ghetto community ran by an old man who could care less and operates the property without announcing himself. They're logic is they'll just keep getting new leases because they're new. But as I stated, I do this for a living and I give this property a year before it has the same reputation as the one on Lankford drive. Remerton Mill? Extremely ghetto, I would not recommend. You might as stay off East Park.
