If I were reviewing Spalon solely on the beautiful hairstyle that Amy gave me on my wedding day, I would give them 5 stars. Amy was attentive and fun to talk to, and the finished product was beautiful.
But. They also did my bridesmaids' hair. They started on my hair about 15 minutes late (which is pretty stressful on one's wedding day!) so I was in a hurry to get out the door. As I left, Amy and another stylist disagreed on which bridesmaids' hair to do next- they all have long hair. I heard someone say, "Well, her hair's pretty thin so I'll take her." Kind of unprofessional when you are being paid for your services. Apparently, by the time they got to the last bridesmaid, they were running really behind. Some other girls came in for their appointment and made a big deal that they weren't being seen yet. So, the last stylist rushed through my bridesmaid's hair and finished it in about 15 minutes. She was really upset and hated it until we convinced her otherwise.
And another bone to pick- I was thinking about getting my makeup done there, and did a trial run with Julie. She picked on my every imperfection, until the insecure adolescent inside of me was almost in tears. Needless to say, I had my sister do my makeup instead.
Good services, bad customer service. read more