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    Spa4pooches

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Heritage Pet Services

    Heritage Pet Services

    (1 review)

    If you hire Natalie then get cctv to check she is doing her job…read more I used her for the first time this weekend and she was paid for two 30 min walk at 11am and 3pm. The first day she was late and did a 20min visit and then a 7 min visit late again in the afternoon, they didn't get walked as I said they will refuse if the rain is too heaven, she used that as an excuse not to walk them, yet she turned up on both occasions wearing a tshirt. I also asked why she didn't spend much time with them, we agreed that one of my dogs who is blind was barking a lot but if she knew enough about dogs then she should have spent the time to get to know them and make him feel safe. On the second day she did 25min and a walk then didn't turn up for the afternoon walk. She didn't try to contact me or the emergency contact next of kin and only explained herself after I left her a voicemail and text was at 8pm. When she go back to me she said she had a death and has been trying to contact me. She said That I didn't have signal and I had signal, nothing was left, neither did my partner. Once questioned about it further she said she had no time to get cover with my dogs special needs? She still should have rung us. So please make sure she is doing what you are paying her to do. That first day was 13hours with just 30 mins spent with them. And the second 25mins one coveting in 10hours. My girl had just turned 10 the day before and had become incontinent and wet herself on both days. This is animal cruelty and I shall be reporting her to the rspca and NarpsUK who is the association of dog walkers. I just wanted to make sure others that use her know she cares not for your dogs.

    From the owner: Heritage Pet Services offers something for all of your pets! From dog walking and daycare, a…read moredrop-in service for all pets, and an animal taxi for trips to the vet, groomer and more. You can expect peace of mind, a tailored service and competitive rates. Fully insured, criminal record checked, certified and NARPS registered pet sitter and dog walker.

    Spa4pooches - groomer - Updated May 2026

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