After a very nervous decision to take my new puppy for her first groom to a place I didn't know,…read moreI'm so please I picked this place as all my worrying was for nothing she was done with in two hours and she looked amazing and she seemed happy in the groomers arms. Really good prices too will definitely be taking my older dog there when she is next due.

I trust this place since they looked after a dog that had been mis-diagnosed by another vet in…read moreBilston. Great staff and very professional.

I've taken my dog here when I first got her as Sunnyside Kennels are in connection with these vets,…read morebut I wouldn't recommend them. There's vets who love their job, and then there's vets who don't seem to care about the pets they treat at all; or show any feelings what so ever either, and that's what it's like here. They all seem totally gormless to be honest, and the third and last time I went there, it was because my dog had a thorn stuck in her foot. They brought her back out after cutting it out without any bandages on or anything covering it, and she was bleeding everywhere. She gave me some crap excuse, and then, cheekily enough, made me PAY for a whole big roll of bandages saying that I could put them on myself. WTF?! Yeah, really caring that is.

Confession. I don't have a pet. I don't even like animals very much to be honest. However, recently…read moremy sister acquired a puppy and since then I've needed the old doggy treat. I popped into this store not too long ago and was astounded by the amount of stuff pets might need. That stuff has been produced and all of it is here. This is a huge double fronted shop that stocks anything and everything your pet pooch, and every other domesticated animal under the sun, would need. The prices seem reasonable and there were some very helpful staff knocking around assisting customers ad hoc. I picked up some dog treats for a great price. If you are into pets then this is the place for you!

This is by far the best petshop I have ever been to.the shop is a fab well designed place where all…read moreanimals are on clear view for you to see but the most enjoyable part about the vist to this shop is the staff.Its a very well run family business.The staff are always happy to answer any questions open and honestly and do their upmost to help I personally will now shop nowhere else but here for my pets as the quality and service this shop provides cant be matched.

I love this place. The top man, Guy Is amazing. Really caring and gets involved…read more When you are told something, he fully explains it to you in human terms! Practical advice for pets. Would recommend prices-very reasonable especially for the medication if you need any. Our dog had a bad leg and had to have operations. She wouldnt excersize the muscle so guy got us in touch with a water therapy place (swimming lessons for dogs!!) He then helped us claim it back on the insurance. Would recomend 11/10 for the friendly staff and for the quality of service here. Plus they remember my dogs name every time we come in !!

Our dog was very ill in August and we phoned St Marys Vets. Guy came out and was fantastic at a sad…read moretime. We had to have our dog put to sleep. The staff were marvellous understanding and caring. I would always use this vet. They are all brilliant.

I happened upon this friendly shop a few years ago and on my first visit I mentioned to the lady…read morethat my dog was fussy with the food she would eat, so rather than advise me on which food to buy she gave me a load of samples and told me to see which one she liked and go from there. My dog took to one, which she still eats to this day. When returning to buy the food she also offered me to join the mailing list for the brand and said I would get offers through the post, which I did. I also tried to groomers recently and have now gone to them a few times. My dogs coat is extremely difficult to maintain and if I don't get to do it daily it gets matted very easily. The groomer there also said the dog has a very difficult coat so would be best to keep is as short as possible. I prefer her head a little longer and the groomer has always done her best to keep it longer than the body. A great personal service, they remember me when I go in store and are friendly and helpful.

This pet shop also has a groomer who works out the back of the store. They staff are very friendly…read moreand helpful, they really know their stuff and you can tell they all care for animals. The groomer charges around the normal amount of what I have paid and does a good job, it is usually easy to get an appointment with them.

Really enjoyed visiting the National Pet Show…read more Thanks to Victoria from Yelp Birmingham for sorting tickets. Hall 20 is quite a walk from Birmingham International railway station but I knew where I was going to it wasn't so bad. Lots of lovely animals to look at great for kids to see pets they might not have pestered their parents for previously. It looses a star for being far to warm in the hall but I presume the building doors can't be opened in the same way that they can for regular events. Was glad to see lots of water available for the animals to try and correct this. Well worth a visit for an afternoon!

As someone who doesn't have a pet (sad face) I was super excited to go down to the National Pet…read moreShow and see the variety of animals on offer. I love animals, but living in a one bed flat (and being almost constantly out), my lifestyle doesn't lend itself to keeping a pet at home. The National Pet Show was being held at the NEC in hall 20. If you've been to the National Exhibition Centre before you'll know it's a bit of a labyrinth. Hall 20 is right down the other end of the centre from the train station, so it's about a 10 - 15 minute walk from Birmingham International. Outside the show was a small desk where you could enter a competition to win lots of different prizes, however these were all orientated towards pet owners (free food, bed etc), so we gave this a miss. Once in, there was animals everywhere! Lots of cats, dogs, rabbits to the more unusual lizards, Degu's and chickens! We did a bit of a circle around the hall and checked out the ferret rescue, before making our way around lots of different pet related merchandise. We ended up seeing donkeys, ponies and alpacas before and getting to the dog shows. There must have been around 30+ different breeds of dog to stroke and admire. After this section was the cats! There wasn't as many different types of feline, but they were all totally gorgeous and very friendly. The owners of all of the animals were brilliant; answering questions and giving insights into the quirks of each breed. After the bigger pets came the "small furries". As a huge rat fan, I was pleased to see the "National Association Of Fancy Rat Owners" were in attendance, as well as a showing from guinea pigs, rabbits and degu's. As well as the furry side of pets, there was a lovely stand from the "National Chicken Rescue" where little chicks were happily chirping away and "Wierd'N'Wonderful" who had bought along a brilliant selection of lizards, scorpions and spiders to look at. I have to admit, it seems as though we missed the cheese, wine and other bits and pieces that have been mentioned in the reviews! We did catch some of the "rabbit show jumping" (Which was quite a sight) before calling it a day. I had a lovely hour and a half petting the animals and chatting to the owners, but this is definitely a show geared up towards small children and pet owners. Don't get me wrong, I would revisit; but if you're a pet person or have small kids - this is a must go!

I'm extremely picky when I comes to my animals, however I can wholeheartedly recommend wagtail…read morewalks who have always gone the extra mile to help me with my rather headstrong collie. They have been on hand to walk him regularly, whether it be a short walk locally to me or taking him for a longer one at their field when I'm working a long day. I know he is in excellent hands. Extra bonus that they have a secure spacious field where they can take him to and let him off for a good run. I have peace of mind knowing he is getting the exercise he needs and his recall is has drastically improved since I've been using them.

I hate this palce, We took our bombay kitten (7 months) for a simple operation (spaid)…read more after an hour we get a phone call saying there was a complication, this was at 10am and i was told they had to run some test and i would get a call in an hour. after calling repeatedly and getting fobbed off i finally get a call at 3pm telling me that the kitten had brain damage and would never be able to walk again. we then arive at the vets and they gave us the option of keeping her alive on pills but we felt this was no life for a cat as she could not even move head and she looked lifeless. not the playfull kitten we had shared our life with for the last 5 months this has been so upsetting and she is truly missed by all the family, bombays are so loving, personal and vocal. a friend told me today he took his 12 week old puppy for its injections last week only for it to comeback with kennal cough, he then went back to the vets to see many other people complaining about the same condition. he also reports the vet did not even clean the table before treating the puppy. I WOULD SO AVOID THIS PLACE FOR THE LIFE OF YOUR PETS!!! YES THERE CHEAP BUT I PAID THE PRICE, we just miss her so much.

I have always gone to this vets. Mainly because it is local to where i live…read more I have no problem whatsoever with the vet themselves, but one staff member in particular needs to brush up on her social skills.. The first time i gave her the benefit of the doubt, thinking she was having a bad day but a few years on nothing changes .. she is very rude and abrupt. Perhaps it's time she resigned if the job makes her that miserable ..