It's the staff here that make this vets the best I have ever been to. Yes, they've never had to…read morecontend with Rolf Harris and a BBC camera crew trailing their every move, they're just that professional anyway. The waiting room is pleasant, clean and tidy with plenty of leaflets, pet toys and foods to browse or buy. It creates the perfect first impression. The receptionists are equally lovely, putting the customer at ease whilst making a big fuss of the patients. The vetinary nurses and the vets are just as kind. It seems it is their policy to be animal lovers first and pet care professionals second. Whilst a trip to the vets is always stressful for animals and owners alike, a visit to Ashwoods is as pleasant as it can be. I can't recommend it highly enough. The only downside is that the car park is rather small, making it tricky to manoeuvre your 'ambulance'. Off-site parking is pretty tricky too as Ashwoods is on the main Lichfield Road.

good vets practice, but parking is a bit difficult as on a main road with no allocated parking…read morespaces, so could be a bit difficlut with a sick or injured animal. Staff are helpful & keen to make sure that you & your pet are ok.

the practice is good but no wear to parkread more

The RSPCA on Barnes Hill shelter homes for many different types of pets for such a small rescue…read moreshelter. You can adopt and care for pets from dogs, cats to ferrets. It's really sad to see animals locked away in cages but the cages seem spacious enough for the animals as they each have their own cubicle with large spaces to move about if they ever need a stretch. The RSPCA supply a very informative booklet on what animals they are holding within their shelter and display at least a paragraph about these animals personally in order for you to have knowledge about their background, what breed they are and their age all for your reassurance. They have selected viewing times if ever you wish or think of adopting any of these animals so that you can bond with them.

Absolutely brilliant place, everyone that works there is friendly, dedicated and keen to provide…read morethe best possible care for your pets. Can't recommend highly enough!

We all love our pets, they are, after all as much a part of the family as anyone. Which is why it's…read moreimportant to look after by regular visit to the vet. Pype Hayes Veterinary Centre is my preferred choice when it comes to looking after my four legged friend. The staff here is friendly and extremely helpful. The vets themselves are knowledgeable and caring. The centre encourages you to register your pet online and they'll invite you to an Introductory Consultation. The centre regularly runs special offers, at the time of my visit there was 33% off Micro-chipping with a full vaccination course as well as free worming for all kittens and puppies at first vaccination. I signed up for the Pet Health Care Plan, it spreads my care costs over the year with affordable monthly payments rather than huge bills. The plan includes; annual booster vaccinations, full health check twice yearly, year round flea prevention and worming and much more. The cost is £10.00 for a rabbit, £11.00 for a cat, £11.50 for a small dog up to £16.00 for a big fat dog.

I LOVE this vet practice! Firstly it is off the main road with a car park - a must for dog owners…read morewhose dogs may be liable to jumping out of the car (after a horrendous episode at a vets located on a main road I decided to change my vets!). Secondly the proceeds from the vet practice all go to the Cramar Cat Sanctuary which is also on site - how cool is that?? The vets, Sarah and Ruth, are really good with my dog, remembering his name, history and genuinely caring about him. All of the nurses and the receptionist are also welcoming and you can see that they care about your pet by the way they interact with them. Prices are also very reasonable with consultations costing £21 and 3 months supply of Advocate for an extra large dog costing £35 - I have paid a LOT more than that at other vets. Can't recommend them highly enough!

I hate this palce, We took our bombay kitten (7 months) for a simple operation (spaid)…read more after an hour we get a phone call saying there was a complication, this was at 10am and i was told they had to run some test and i would get a call in an hour. after calling repeatedly and getting fobbed off i finally get a call at 3pm telling me that the kitten had brain damage and would never be able to walk again. we then arive at the vets and they gave us the option of keeping her alive on pills but we felt this was no life for a cat as she could not even move head and she looked lifeless. not the playfull kitten we had shared our life with for the last 5 months this has been so upsetting and she is truly missed by all the family, bombays are so loving, personal and vocal. a friend told me today he took his 12 week old puppy for its injections last week only for it to comeback with kennal cough, he then went back to the vets to see many other people complaining about the same condition. he also reports the vet did not even clean the table before treating the puppy. I WOULD SO AVOID THIS PLACE FOR THE LIFE OF YOUR PETS!!! YES THERE CHEAP BUT I PAID THE PRICE, we just miss her so much.

I have always gone to this vets. Mainly because it is local to where i live…read more I have no problem whatsoever with the vet themselves, but one staff member in particular needs to brush up on her social skills.. The first time i gave her the benefit of the doubt, thinking she was having a bad day but a few years on nothing changes .. she is very rude and abrupt. Perhaps it's time she resigned if the job makes her that miserable ..

good supply of novelty pet supplies such as toys and dog jumpers, good range of food for variety of…read moreanimals. Livestock selection is some what limited. Staff are demeaning and patronising when giving advice in some sections of the store and the fish are in appauling condition- majority of tanks had visible whitespot on one visit. Redditch offers several smaller, independant pet stores who offer higher quality and friendlier service

Friendly staff who are very helpful when you are looking for advise on getting a new pet in the…read morehome. Was in here last week looking at rabbits and asking for advise and the person I spoke to was very helpful and offered lots of useful information and took a rabbit out for us to have a look at and hold. It is nice to know that the bunnies are handled carefully by the staff so they will be used to it when someone takes them home

So happy I found Kelly when I moved to Birmingham. My dog has so much fun with her and her other…read moredogs everyday. Super reliable and professional! Can really tell she loves what she does and that really shows in how she is with her dogs. Couldn't recommend more!

Kelly has been visiting my puppy Mitchell since November and I couldn't be happier. It's such a…read morerelief knowing he is not alone all day and that he is being cared for whilst I'm at work. Kelly comes in twice a day at the moment, feeds him, gives him a fresh bowl of water, takes him out for a walk and plays with him. She sends me regular updates/photos and it's great to see him having fun! From my initial enquiry through to the day-to-day stuff, Kelly has always been extremely professional and helpful. I cannot recommend her highly enough and Mitchell is a very happy puppy - that says it all!!!