August, 2025 Flohr Pools installed an in-ground fiberglass…read morepool. From start to finish the experience was seamless. Our sales representative, Bryan Stoner, was an excellent communicator and took time to make sure all our questions were answered in a timely manner throughout the project. I recommend this company without reservation. I particularly appreciated that the majority of work was done in-house. Other than electrical hook-up and re-seeding the lawn, Flohr Pools handled every aspect of the installation. They also made good recommendations to help us select an electrician and landscape company. Note - In the photo the final grading and seeding has not been completed.

We purchased our pool from Flohr in 2021 and they've provided terrific customer service every year…read more Brad and Travis came out today and did some troubleshooting with our pump. They identified the problem and while they were here, they also did a once over on our filter and provided some great information for me. Our dog loves these guys too!

Great free service for testing pool water!…read more I am very pleased with the chemical balanced recommendations and reasonably priced products they offer. Their testing is completed in a timely manner using a precise testing machine. This has helped me maintain a well balanced pool. In addition, I saved money by using their accurate testing measurement on chemicals and not wasting additional chemicals by guessing. An example of this is applying Muriatic Acid (which is much cheaper than PH decreaser), in the correct amounts. As a result, my pool has shown sparkling blue waters with many compliments from family and friends!

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

I love working with Browning. They are so responsive and have serviced my hot tub for over 6 years…read more Jake G is so knowledgeable and professional. He just came to my house and trouble shoot my tub. Saved my thousands. Will use again :)

I was interested in converting my pool to a salt system but was treated very rudely by a staff…read moremember Doug who yelled at my wife and I when we were making inquiries. I will never go back there.

We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

Hired Living Water to design the exterior of my backyard. Greg came over and met with the wife and…read moreI and listened to or vision. After listening to our ideas, he offered many suggestions that we hadn't even considered. Greg was able to craft a product that made us more than happy. Greg's timeliness, attention to detail, and patience is the reason we will be hiring Living Water this spring to reinvent the front yard. Best part is he came in under budget. I highly recommend.

Fantastic company with tremendous care and compassion. Greg is incredibly patient and amazing…read morelistener. His process was beyond amazing. I highly recommend them.

I had the pleasure of working with Larry from Calm Water Pools for the installation of our…read morefiberglass pool. He was amazing with helping us decide what pool, where to install, what options we should think about, safety concerns to consider, and educating us on being new pool owners. Larry has been available for questions about pool maintenance and guidance. His customer service is top notch. I would highly recommend Calm Water Pools!

When the pandemic hit, we were like--alright, let's bring the vacation to us. Called Larry at Calm…read moreWater Pools, and our journey began. What transpired was beyond our imagination. Our overgrown backyard and rickety deck have given way to an amazing stone paver patio, a in-ground, heated pool, and a hot tub. We added new landscaping, outdoor furniture and a white fence around it all and voila--what a friend called "Shangri-La!" Larry and his team did the whole thing--not just the pool. From permits to an end result that makes people go OMG when they see it...everything...done to perfection. Even when hiccups arose along the way, as they do in all construction projects, they were handled immediately and professionally. Can't recommend Calm Water Pools highly enough. Great company. Great people. Great results. For real.

We had a AMAZING experience here. We are new pool owners and clueless to describe us should sum it…read moreup. We started with having our water tested. When the CYA was way off, the staff came out and spent 20 minutes first getting to the bottle of why our numbers were the way they were and then explaining chemical management in detail to us. Our PB never did this. The staff was very friendly and I do appreciate that everyone was still in a mask. The store is well organized and has everything you need to maintain and have fun in a pool. I wish we had more time to spend in there. We were extremely happy and knew exactly how to treat the pool when we left. They have a customer for life here.

I have had great experience here. The staff is extremely helpful and knowledgeable. It's a little…read morepricey, but I find its worth it for proximity to my house and supporting local business.