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Pools Patios & Porches

2.4 (14 reviews)
Closed • 9:30 am - 5:30 pm
Updated 3 weeks ago

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Capital Hot Tubs & Saunas - Clarksburg - P U L S E with Cover

Capital Hot Tubs & Saunas - Clarksburg

(20 reviews)

$$

We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

Total Spa Repair

Total Spa Repair

(10 reviews)

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

Browning Pools & Spas

Browning Pools & Spas

(26 reviews)

We have a Hayward Hydrapure system which requires "bulb replacement". Our previous tech from…read moreanother company went out on disability. We were given the name of Browning Pools and Spas. My initial telephone contact with Karinna was excellent. The bulbs were ordered and the techs arrived "on-time" on the day indicated. Jake and Aaron were a wealth of information. They took their time an educated us on everything we needed to know. It was a pleasure working with them as well as Kodjo and Melissa in the office. Excellent Company!

My experience with Browning Pools went from 5 stars to zero stars during the entire pool building…read moreprocess. I contacted Browning for my pool project and my sales rep was amazing. He came out and measured my yard and was extremely professional. He answered all of our questions and even had one of the owners sit down with us to address any questions he couldn't answer. We even brought up the bad reviews we read online and they had responses for those. Seeing how we wanted a fiberglass pool built by River Pools and Browning was the only company working with them in our area (more on that later) we signed the contract and off we went. The first crew that came to our house were exceptional. This team that dug the hole and put the pool in the yard did a fantastic job. We even bought the guys lunch because of their hard work and skill. At this point we are thrilled that the project is going so well. The concrete and paving crew was also amazing. They did a great job and we were very happy. Now this is when everything takes a complete turn and sugar turns to sh*t..... The landscaping crew was awful. I mean atrocious. They attempted to turn our backyard around the pool into a ski slope. They made zero effort to level things off (which was in the contract) and tried to bury huge chunks of concrete in the yard. I called the project manager and even sent photos and videos of these gentlemen doing this and he did nothing about it. My wife and I had to go outside and literally yell at them to stop doing what they were doing. Our original PM never showed back up to our site. Browning sent another gentleman who flat out told me "as far as we are concerned the project is done." Hot tub still not delivered, pool heater still not delivered but the project is done? I wind up having to contact another company to get our yard in order because of Browning's refusal. More money spent. Wait, it gets worse. Included in the contract was a year of pool cleaning services. The first month of service they send you the A team. The pool looks amazing after each cleaning. After that month here comes the F team. Guys that literally spend 5 minutes at your property and send a report that the pool is clean. I called the service department to complain only to be told "that is the standard time it takes to clean a pool." Frustration is building at this point. Next I get a phone call from service that says "if you want to use us for pool cleaning next summer it will be a $200 fuel charge PER VISIT because you are out of our area." I wasn't out of your area when you wanted six figures from me but now all of a sudden I'm too far to do business with? Lastly, Browning came to winterize the pool after the first season and drilled a hole right through one of the deck jet lines. Did the guy say anything? Absolutely not. We didn't find out until the next summer. I called Browning and told them what happened and I get told they will send a team out to look at it. Two guys alone out and they cannot fix it because it is under the pavers and concrete. They tell me they would let the service manager know and he would call me. I made calls to Browning for a year and even emailed the owner and never received a response. The feature was never fixed and Browning has never contacted me about me about making it right. If you are considering a pool or hot tub project you should not consider using this company.

J Duggan & Associates

J Duggan & Associates

(1 review)

Joe put together a master plan for our backyard project, which included landscaping, pavilion with…read moredeck, and a pool design. He is easy to work with and responsive to emails/calls. It was very apparent during our interactions that Joe has a lot of experience with all the processes we would encounter during our pool construction and as a result we were prepared every step of the way. Joe met with us to discuss what we were interested in and put together an initial sketch to make sure he captured our vision. He followed up with some design options and let us hone those designs into the final product. He provided a master plan packet and lots of 3d model captures that made the process of getting approval from our HOA effortless. He also worked closely with the pool builder we selected. We were working on a budget, so Joe was kind enough to break the different projects down into phases that we could execute as we had time and funding.

From the owner: VA Landscape Architecture and Landscape Design Designs to…read moreinspire. Passion for excellence. J Duggan and Associates P.C. is a small, award-winning, Landscape Architecture firm located in the Northern Shenandoah Valley. For the past 35 years, the firm has been practicing Landscape Architecture, including residential design/build along with commercial, institutional and government work throughout Loudoun, Frederick, Fauquier and Warren Counties in Virginia, and the Eastern Panhandle of Virginia. He has also designed Federal projects throughout the country. Our Method Underlying everything we do is a drive to be imaginative but pragmatic. Designs that can't be built, no matter how creative, end up being a graphic exercise-nothing more. Design is a means to an end for us-the end being a successful project which meets the goals set by the client. Our services range from simple on-site consultations to complete design and construction management. Our approach allows us to give our clients creative solutions that are right for them. This is why we have remained a Landscape Architecture Firm- we're independent-not a contractor, nor part of an Engineering or Architecture firm. Local & Experienced Joe Duggan has practical experience as a member of the Town of Front Royal planning commission for twelve years and chairman of that body for one year...

Pools Patios & Porches - hottubandpool - Updated May 2026

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