I received excellent service at the spa. Every staff member I encountered was incredibly friendly and helpful, which really added to the relaxing experience. The atmosphere was cozy, with teas, water, and reading materials available. They've truly created a space designed for maximum relaxation and comfort. Everything about my time there was perfect, and I'm already looking forward to coming back. read more

This was the most amazing surprise Emily was so caring to my needs and injuries The environment is relaxing The waiting rest areas have teas and beverages in the quiet rooms. The services massages, sauna, mani & pedi are add-ons They have products that you can have and it was a calm experience I truly enjoyed it. I can't wait to try the other amenities they offer. read more

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I've been coming here for years, and absolutely love it. Service is excellent. I've had facials, massages, and pedicures. They have two waiting areas, both outfitted with infused water and hot tea. There are other items available on request, including wine or a mimosa. The massage / facial tables are all heated, and the rooms are relaxing and comfortable. You can change into robe and slippers, if you choose, and the bathroom has lockers for your things. read more

Who doesn't love a cuddly robe, soft sofa and wafting scents. Add in spa day and it doesn't get any nicer than whatever treatment you chose to indulge yourself in; as the Templar Knight says: "Choose wisely", arrive on time and get to know your technician. read more

I booked their Renew Package after receiving a gift certificate. The spa is welcoming, smells wonderful and after a warm welcome and tour of the locker room so I could change, I was offered a mimosa which was great. My massage, dry body brushing and purifying mud mask were fantastic. I personally didn't really enjoy the infrared light (didn't feel much heat) or the hydrotherapy (cold jets aren't my thing) but I'm glad I tried them anyhow. Maybe the "pod" just felt too much like an MRI machine! I did love my visit, the massage and the spa overall and would definitely go back! read more

I rarely leave negative reviews, but I feel compelled to share this experience. I understand that businesses have policies; however, how those policies are enforced matters. About six months ago, I had to cancel an appointment due to an unexpected flat tire. Recently, during an incredibly stressful period related to an oncology appointment, I had an oversight with my schedule. Despite my communication and long-standing loyalty as a client, I was told I would be charged double the cost of my appointment. The lack of empathy and flexibility was shocking, especially for a spa that promotes wellness and care. The interaction felt more punitive than customer-focused, and no effort was made to show understanding of my situation. Unfortunately, this experience has made it clear that compassion is not a priority here. I will not be returning, and I would caution others to be aware of how strictly and unsympathetically policies are enforced. read more

Been a member here since December 2023 and always have a very good experience and everyone including the spa director goes out of their way to make you feel included and comfortable and the membership is very competitive and a good price. No negatives I can think of. Highly recommend this small business and Andrea is a great CEO! Thanks so much and also the pedicures are definitely the best. :) read more

Spa Retreat Cary - Retreat room for foot soak - Day Spas Near Me - Cary, North Carolina

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Spa Retreat Cary is the best! Such a calming and peaceful environment that allows you to have the most relaxing spa experience. I had a facial which was amazing and left my skin clear and glowing, and a massage that was the perfect and much needed. 1000% recommend Spa Retreat Cary! read more

Not aimed at any particular visit, but the spa in general. I'm really not a fan of this place anymore. I've been going here for years getting my monthly treatments, and the past few months have been beyond disappointing. They recently raised their prices a good bit and have hidden their most affordable and flexible services behind a membership wall ($100/month) and of course, still ask me to add a tip afterwards. I wouldn't have a gripe with this if I knew the money was going to my esthetician but after asking around, I've heard from many that most of them make under $30/hour. They have a major quality control issue as well, several massages and facials I've had skip steps or run short. If I'm paying close to $200 for a 60-minute massage, it should really be 60 minutes, not 51. My last visit was neglectful and dissatisfying, and even after mentioning my concerns, I was hit with a "well, what can you do" attitude and given a hefty bill. Don't recommend, I've since switched to Hand & Stone, which offers a lovely membership at the price of $80 a month and actually gives me my full hour. read more

Such professional staff and their membership is a steal! My doctor recommended getting monthly massages due to chronic headaches from shoulder and neck tension. My therapist Michael is great, and they have all been wonderful. read more

Well... Visiting Spa Retreat has been on my list for a while. I intended to utilize a gift card as this location was the only one of interest in the network of spas I was willing to try. I left my gift card at home, so that worked out well. Lol I initially booked online for a specific time, but the Spa unexpectedly moved me up to an earlier time which was an inconvenience, but that was a planned spa day for myself that I kept. The Spa Retreat is located in a large building with other businesses. Not my typical scene for a Spa day. The staff seemed pleasant and informative by giving me a tour and explaining the amenities. Spa Retreat is nice and clean inside. In addition to water, they offer customers wine and teas The massage therapist I used was OK. I found it difficult to find a comfortable pressure as I prefer medium, and I felt deep tissue and asked for adjustments, but it didn't work to my exact pressure. It became extremely light pressure. It seemed that the massage therapist was only good at accommodating either deep or very light. I'm an energy person, so to avoid upsetting my peace at that moment, I just accepted the light pressure. The overall experience was a 4 The massage itself is a 3. There isn't much to write home about when it comes to the massage, but there is potential for a quality experience had the massage been better. The price point did not align with the massage I received. read more

Spa Retreat Cary - Day Spas Near Me - Cary, North Carolina

I was gifted a visit to this oasis in Cary. From the moment you walk in the pleasant staff is welcoming. The ambiance is incredible, and the kindness rolls over into every staff member you meet. My treatment was a facial and it was hands down the best facial I have ever experienced. After going to locations like Elements and Hand and Stone, the provider spoke enough but not too much! She answered questions, told me what products I ACTUALLY needed and what could be one that I put on my wish list. I joined as a member and cannot wait to return! Want to check it out? Please do! You can even use my link: https://hirefrederick.com/spa-retreat-cary/referrals#:~:text=https%3A//mbo.io/RPWZIQ read more

Spa Retreat Cary is conveniently located. I find it easy to call to arrange and book services. My most recent services were for Revive pedicure. Apparently, only 1 nail technician and had to wait until the following week to get in as I understand with warmer weather people were getting their feet and toes ready. Although the day of my appointment that was scheduled later in the day, I received an email notification first thing in the morning that the appointment was canceled! I was shocked as I really wanted to try and treat myself to some spa pampering. There were a few messages on the answering machine apologizing and to call back as the nail technician had a family emergency. I understand emergencies but was quite surprised that there is only 1 nail technician and not sure how up to date the information is on their website. Regardless, I was either going to try to get an appointment at an alternative place versus any nail spa as all would be busy between warmer weather, graduation, and mother's day weekend. I had a few messages from Darius and was awaiting a call back for an appointment the next day if technician was back in town. I called back and spoke with Kirsten to reiterate what information I received and availability for the technician as well as my schedule. The nail technician was going to be out another day and I understand. I gave some alternative days and times as I was concerned about coming during peak times on the weekend of Mother's Day in anticipation of being busy plus trying to reschedule two days for the sole nail technician. Kirsten called me back and got me in for the pedicure service and assured me that ALL staff wears masks and optional for guests. On the day of my service, I arrived early and may have been the only guest wearing a mask either based on personal decision or service booked. Mia took me to a chose a sitting room for relaxation prior to pedicure service. It would have been relaxing but two ladies were conversing about work, selling their business, and firing people. I was ushered for my pedicure service by an unmasked employee and brought into a separate room. It appeared to be the nail room. Not the typical recliner chair with an option for a massage, but the copper/bronze basin was an unusual surprise not bubbling but seemed heated. The person did not introduce themselves and I asked her name and she said "Tabby". The pedicure was different from typical nail salons and I was really looking forward to the mud and callus treatment so remained cautiously optimistic. The massage was very gentle and since first time I was on edge with the pedicure service as I prepped feet after the first cancellation of services. Tabby had a color polish in Essie so we were set. Tabby had unusual way of cutting large toenails, shaping/filling nails or lack of and did not ask my opinion surprisingly. Then she polished which had many flaws, not good sadly. I asked when is the mud and she said she didn't have time for that service. This was the rejuvenate pedicure. Pedicure service 3 stars. *Note: I wore my facial mask the entire time. Tabby did not wear a mask whatsoever and was very surprised based on spa notice that ALL staff wears masks and the fact due to her family emergency visiting a hospital. I went to check out and I didn't catch the gal's name with the beautiful red hair. She asked me about the service and I mentioned my disappointment not receiving the requested appointment and she promptly discounted the service and apologized. While there, I asked what is hydrotherapy? Mia explained the service and offered to show me the room as I have tried float spas. I inquired if there was any availability while I was there even though I just had pedicure but not the full service originally scheduled. Mia and the other gal arranged for me with some drying/relaxing time before using hydrotherapy. 5 stars for outstanding customer service! The spa itself 5 stars for ambience, cleanliness, courteous customer service, flexibility to schedule services, and location. I plan to schedule an upcoming visit for a massage followed by hydrotherapy not sure if I would get pedicure as the shaping and polish were really messy for a professional. Picture taken at vehicle leaving the spa. read more

Spa Retreat Cary - Day Spas Near Me - Cary, North Carolina

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Always excellent service. Love the lounges. We go big and get the 90 min retreat massage. It's worth it. We also book 3 months in advance to get preferred tech on days we can take off. Their retreat offerings are not posted online so I finally took a photo to share. read more

Spa Retreat Cary - Menu - Day Spas Near Me - Cary, North Carolina

What a great day spa! This looks like a regular office building until you walk in! There are two quaint sitting areas one has tea you can make and they have lemon water. There is a sauna you can sign up for 15 minute time slots, it's not large but big enough. I had a deep tissue massage which was probably the best massage I have ever gotten! The room was extremely relaxing and the massage table was warmed which was a nice surprise when I laid down! The therapist applied the perfect amount of pressure and paid attention to the area I asked while still getting everywhere else in the allotted time. Prices were reasonable! Vaccine perk: if you show your vaccine card you can choose from a selection of add ones to your device so I was able to get some hot stones which was a great addition!! Highly recommend! read more

Spa Retreat Cary - Supplies in bathroom/change room - Day Spas Near Me - Cary, North Carolina

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Finally got to use my spa package (facial, manicure, pedicure, and massage with hot stones) that I got for Christmas and I was super excited just to get some me time. They had already emailed me my itinerary so I had a good idea what to expect. To my delight, I arrived and every was extremely pleasant. Started day with a facial. This was my first ever facial. I've always been afraid because I have super sensitive skin. I closed me eyes to ready myself and it sounded like I was relaxing on a beach in Bora Bora with waves crashing against the ocean. My esthetician was heavenly. With her gentle touch, she walked me through everything that she was doing and even recommended products for my super sensitive, overly dry skin. I was in total bliss and of course forgot everything she recommended by the end of the day. Being so wonderful though, she offered to pull some product recommendations and write down the process step by step and leave it at the front desk for when I checked. Next up was the mani and pedi. My nail technician and I bonded on a whole other level. We shared stories, advice, laughs. I'm sure we're friends now. She was super pleasant and an awesome conversationalist. I had a 20 minute break in the waiting room because I was ahead of schedule where I enjoyed trail mix and mimosas. And then I was off to have my massage. The massage was typical of what I've received in places like Massage Envy, but I must admit the hot stones felt fantastic. I have to warn you to be careful because they have some very appealing add ons (chamomile mask, aromatherapy, hot stones, cupping, gel polish, etc) that you may want to take advantage of especially when asked while you're already in lala land, but they all come with an added cost. I did take advantage of the chamomile mask (there was coupon when I checked in on Yelp), hot stones, and gel polish. I was given the aroma therapy added complementary because the massage therapist had to step out during my service. When I filled out my info sheet upon arrival, I added that I wanted to get membership information and had fully planned on starting a membership. However, when I was checking out it felt like the receptionist was too preoccupied with adding up all of my add on services to even go over any of the information. The biggest bummer of the day was the products and instructions promised to be left at the front desk by my esthetician were not there. That was extremely disappointing because I wanted to keep up with the routine in between my visits back to see her. All in all I would still say the highlight of my day was the facial. Honestly, I probably won't return here though. But I invite all of you to give it a try yourself. The small mishaps that were missed with me could all have just been an oversight. read more

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This is a wonderful and relaxing spa with a great menu of services and terrific customer service. Booking appointments is easy online or over the phone. The location is very convenient. I love getting my nails done by Stacey. She is amazing and my nails look fantastic. With the beautiful decor, relaxing music, and very friendly customer service, I always feel very calm and happy after visiting. read more

Spa Retreat Cary - Relaxation Lounge - Day Spas Near Me - Cary, North Carolina

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I found this spa through a SpaFinder gift certificate that I received as a present. I chose to do a renew special that included a body wrap, facial, and mani. All of the services were very relaxing, the staff were friendly, and I really enjoyed my "me" time. The location is in an office type building, but the inside is really pretty! It was easy to find and there was plenty of parking. They gave me a short tour to start out, and had me change into a robe and sandals. They provide lockers to store all of your belongings. After I changed into my robe I went to the waiting area that has large couches, magazines, water, tea, and light snacks. They also offer complimentary wine and champagne, and had a champagne and cranberry drink waiting for me! Prior to my visit I received an email with my scheduled times, with the mani first, facial second, and wrap last. I think they must have scheduled these backwards though, because the person doing my nails decided to wait and paint them at the very end so they were not ruined during the facial or wrap. I was very thankful that she realized this and was able to get things adjusted, and while this was not a bid deal it did seem a bit odd. Both the wrap and facial were very relaxing. All of the products used smelled wonderful! The room I was in for the wrap was a little on the cool side, but my fault for not asking to make it warmer. When I was checking out, the price was a little higher than I anticipated, and they thought I had asked for an add on. I wasn't aware that anything I received was an add on, and had not checked off anything on the initial paperwork, so they did take that off for me. It was easy to make my appointment over the phone, however, I did try to email first with some initial questions and never did receive an email back. This was the first time I have ever done a combo type spa experience, and it was very relaxing. I would definitely visit again when I am in need of a spa treat! read more

Best Deep Tissue massage of my life. Ask for Will and get ready to do. some. work! Will was incredibly professional and an absolute expert in his field. I've given birth to beautiful babies, but my body has never quite recovered -- after this massage I'm feeling so much more like my old self, my back pain is gone! I can't believe it. This is a must mamas, a must. Staff is very nice, facility is beautiful and relaxing, and there is plenty of parking. Also, call me old-school, but I like that these lockers have a key and not a code -- I don't want to remember one more thing, ya know? All in all, great Spa. I'll be back. read more

Vibe 10/10 Massage 11/10 (fell asleep 3 times) Waiting area mimosa 10/10 When I pulled into the parking lot, I was curious if there could really be a legitimate "spa" in a non-descript office building that also houses a dentist. Oh but don't be dismayed my friends, once inside, you are transported into a quiet, tranquil space. Michael was awesome. We had a nice getting started chat and then all of a sudden I could hear someone gently snoring... It was me, I'm the problem. Seriously though, it takes me awhile to relax. Michael worked his magic and I was out x 3. Great experience. I can't wait for my next "nap". read more

I got the rejuvenate package. $245 for a massage, facial, mani, pedi, and spa lunch. The spa is clean, chic, modern, and looks beautiful and smells even better. The staff is super nice and sweet and accommodating. I wasn't a fan of my massage. The masseuse let me know before hand that if I wanted harder pressure/deep tissue it would be an extra $5. Probably not a big deal, but if I'm paying so much for a package then I'd expect to be accommodated with whatever massage strength I wanted. I didn't feel anything during the whole massage and left the way I felt before. The pedicure was solid. The way the pedi station is set up was uncomfy for me but my nail tech did a good job. Spa lunch was cheese, turkey, hummus, bread. It was filling! I love that there is water and snacks throughout the whole spa. I loved my facial! My esthetician was super sweet and really knew her stuff and talked me through all the products she used on me. The facia was my favorite part of the whole package. My mani took waaaay to long and as I look at my nails now, I really that my mani nail tech didn't do so great. See photo. All in all, I'd come back for their facial service and because the place is really relaxing. read more

Spa Retreat Cary - Day Spas Near Me - Cary, North Carolina

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By far the best spa in the entire triangle area! I will never go anywhere else. Taylor is fabulous and I am already in love with Megan who is also fabulous!!!! I also have to give a shout out to the all female Management team/owners Andrea and Sally- they have done such an amazing job keeping everyone safe during Covid- their protocol is the best around read more

Very relaxing experience getting a mani/pedi here. Was greeted at the front desk and offered a couple of rooms to relax in, one with hot tea, infused water and snacks. Robe and slippers are available as well. Nail technician was friendly and did a great job on my nails. She took her time very clean and quiet space. read more

Rude managers. I saw them treat the staff terribly. I would not spend my money here again. Front end staff were charming but the management at this place leaves something to be desired. I was appalled. I overheard a conversation with the manager.... If that was my daughter being talked to like dirtI would tell her to quit! read more

This place is simply awesome! We booked a package retreat for my birthday. Spa Retreat was everything that I hoped for! Everyone was so nice and took such good care of us. We were offered robes and slippers, champagne, and opportunities to relax in between treatments. I got some good reading time in with a delicious beverage! It was perfect! The services were some of the best I've ever had (facial, massage, pedicure)! Each provider was so nice, explained procedures thoroughly, and did not disappoint in execution of their specialties. We even spent some time in the sauna! I also need to mention the concierge service. The staff was great at keeping us up-to-date about what was happening and keeping our drinks filled! I could not have asked for a better way to spend my birthday! Thank you Spa Retreat! read more

Won't be returning to this business as they think it's acceptable to bribe customers into divulging their personal medical information.

Such a wonderful surprise considering it's I side an office building! The lobby is peaceful, the staff quietly welcoming, the decor clean and modern, Calming waiting areas with tea, flavored water, nuts, and even complimentary wine or champagne are comforting. The restrooms don't miss a beat either with all necessary ties including disposable brushes, shower supplies, lotions, sauna wraps and lunch bathrobes to mention a few of the accommodations! Best part were the massages! My husband and I choice the couples massages. Spot on perfect! We plan on joining as monthly members!! read more

This place was great! The service was wonderful and the experience was awesome. I have only had one other spa experience and it was in swanky place in Miami. This was far better. Each person respected their work, did not talk much, and let me relax. I hate a massage therapist that talks the entire time. Revitalize package with dry brush!!! Do it! read more

Spa Retreat Cary - Pedi with the revitalize package! - Day Spas Near Me - Cary, North Carolina

I had an amazing time at Spa Retreat Cary! I got the Rejuvenate spa package for my birthday which includes mani, pedi, 60 minute facial, and 60 minute massage. Since I only made the appointment a week in advance, they were unable to provide the mani service, but instead upgraded my facial from the rejuvenate to the revive facial. When I got there I was given a tour of all the lounge areas and locker room. Was given a robe and a turnkey for my locker they assigned. They provide slippers as well. Once changed, I filled out the paperwork in the quiet lounge area which had a large section w a drink stand and soft music/waterfall in the background. It was a very cozy spot, and the women in the room were very quiet. I was also given complementary champagne throughout my time there and staff would check in regularly to see if I needed a refill. First I got my pedi and the nail tech was very friendly. The pedi included a sugar scrub that smelled amazing! After my pedi I had a 20 minute spa lunch break and was given a fruit and cheese plate with turkey and salami and dried bread. My facial was really the highlight of my visit. Even though I received a massage with the package, I'm not really a massage person. I frequently get facials and Olivia was very friendly and had a soft touch. She extracted my face in the necessary places and was not too heavy handed with me lol. She gave me recommendations on products and was knowledgeable. Then was my massage. It was very relaxing and the massage therapist did a good job. After all of my treatments I used their sauna and lounge areas for another 40 minutes. I definitely recommend going on a day during the week, as I could see if the place was busy it would be disturbing to have a lot of people in that area at once. Towards the end of my visit there was a small group of ladies who I don't think were using spa tones, and I could even hear them through the door when having my massage. So my only suggestion would be for the staff to enforce that rule. But other than that the whole experience was worth the money and I will definitely return!! read more

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I have been meaning to review Spa Retreat Cary for a while. The place was very calm and inviting. Everyone was so sweet and took good care of me. I was celebrating my birthday and they went the extra mile to make me feel special. My masseuse (Shawn?) was very thorough and did an excellent job, he made sure I was comfortable and was not chatty (which is important to me). I did not take advantage of the wine but was suffering from a sore throat so the hot tea was appreciated. The robes were big and comfy and had pockets for your belongings although I locked my things up in the lockers provided. The only "downside" is that the spa is in an office building but I would definitely return, I had a wonderful experience overall and would like to explore other services. read more

Spotless clean, very organized, very friendly front desk staff and one of the best massage therapist I ever had. I had a great experience.

Finally! I've been looking for a spa like this for years. The staff is so friendly and welcoming and you leave feeling so relaxed. Pricing is great and so is their scheduling of multiple people (had 3 with me). Brenda was an amazing masseuse and had 2 different nail techs that were both awesome! Will def be back!! read more

I was referred to Matt Adams at the Spa Retreat Cary from several colleagues in my BNI networking group. They had worked with Matt in the past and thought he was excellent and suggested I give him a try! The location is easy to find, convenient to South Durham, Apex, Morrisville and Cary. There is plenty parking and easy building access. The front staff is very friendly and take you right back to change, tour the space and prepare you for your appointment. Matt was great! He reviewed my intake forms prior to meeting with me so he was prepared to ask further questions to help develop a plan of action for my treatment. It was a really lovely 75 minutes. The massage was very temperature comfortable and I stayed relaxed the entire time. Matt specializes in several types of massage. I'm going to try one of the specific treatments next visit in a few weeks. read more

Tried Spa Retreat, Cary after the spa I'd been going to decided to move to Raleigh and discontinue nail services. In the beginning the service was great, staff always friendly. Every two weeks since July 10, 2021 I had appointments for the Rejuvenate manicure and pedicure which is supposed to include soak, scrub, etc. I always pay prior to services because I don't want to mess up my nails afterwards. Due to a multitude of personal family issues I didn't even realize that all of the services that should have been included, over time were not. Namely, the soak. I only realized it when I forgot to make my bi-weekly appointments and was told I could be fit in but the services wouldn't include everything I had before, namely, the soak. Well, I hadn't had a soak in such a long time it didn't even dawn on me. Turns out, by not receiving the soak the manicure I was paying for at $40 was actually the $25 manicure. I mentioned it to the front desk, received an email basically saying, "sorry, we've advised the nail tech to tell people if their services are being changed, look forward to seeing you soon". No mention of we'll provide some sort of refund, nothing. I will not be returning to Spa Retreat and advise others who do use their nail services to pay when you leave so you're paying for exactly what you're receiving. Admittedly, I should have been more present during the process, but I certainly did not get what I was paying for. read more

Let me just start by saying, I having even had any services done yet. That's how impressive this place is. (Yes I will write another review after the service.) Let me just start by saying, this place is beautiful on the inside. From the time I walk in the display of products and the friendliness of the reception, I knew I found a spa home! The lobby was clean and calm. Once I checked in, I was given a tour. The tour included a longe area, where I am sitting now (just realized I'm passed my scheduled appointment time, that's how relaxing it is). Anyway, next I was shown the gallery, with beautiful art work (this is usually reserved for big groups, definitely a place for a girls weekend). Then I was shown the locker/restrooms. There are lockers and keys, plus robes, towels pretty much anything you need for a relaxing spa day! The room for the manicure and pedicure is spotless. Okay I'm getting my service now and Tory gave me a mini scalp massage is was phenomenal! Bria was my manicurist, fantastic and friendly! I 500% recommend his place. Oh and they have mimosas! read more

Spa Retreat Cary - Waiting area. So serene and calm I love it! - Day Spas Near Me - Cary, North Carolina

I visited The Spa Retreat for the second time on Oct 1st. I've been in the mist of wedding planning and needed some relaxation ( not to mention I heard me inner self stating "treat yo self "). This place is amazing . The robes are soft and luxurious. The aroma throughout is great. You get wine or champagne as well. I had the seasonal massage and it was AMAZING! Tori ( I think that's her name ) was great. The first time I went for my first ever facial and that was amazing too. I've been to several spas and this one is by far top notch! read more

This was my first visit to Spa Retreat Cary. The experience was great. I booked a 90-minute Retreat massage. Shane was absolutely awesome. The facility and amenities offered here helps make the experience great. read more

Great spot in Cary for a massage. I'll try other services next time! Complimentary wine & champagne. A lovely little getaway.

Awesome spa experience from beginning to end. Such a nice relaxing place where you can take your tome and truly enjoy the spa experience.

This was my first visit to Spa Retreat Cary and it was a wonderful experience. The atmosphere was very relaxing and the staff very professional. I highly recommend masseuse Taylor and esthetician Olivia. I'll definitely be back! read more