I had gotten a Spa Way gift card for my birthday and was happy to find a place close to me that accepted them, so I could use it. After a spring & summer of hard landscaping a massage was necessary! I called as soon as they opened, the phone rang but no one answered (Insert sad face). I googled a few other places, but none looked as inviting and professional as Spa'logy. So, I let the dogs outside and when I came back in, I was surprised to see a voicemail on my phone! One of the reception ladies (Jane I think) left me a message letting me know the phones were a bit wonky that morning and to please call back as they'd be more than happy to book an appt. or answer any questions I may have. Just wow. That's awesome customer service right there folks. I was even happier that they were able to get me an appt. for a 60 min. therapeutic massage the same afternoon. Woot! I arrived 15 min. early to fill out a few forms. The reception area was nice, and had some good products available. The seating was on the window ledge, sun shining in, nice. I didn't wait long until Tiffany came to get me. The massage rooms are nice and cozy, quiet & dim, with a great choice of music as well. Tiffany got to work and took care of all those knots and tight areas! Her technique is firm, but relaxing and she has a knack for pinpointing those sore spots you didn't know you had. I'm going to make an effort to come back regularly. My back feels better than it has in a LONG time. read more

Spa’logy - Reception area - Waxing Near Me - Spruce Grove, Alberta

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I went with my 5 year old cousin and my aunt for her 5th birthday, and the manicurists and pedicurists were phenomenal!!! they went above and beyond to make her feel special and were so sweet and friendly. they did beautiful nail art for her and also gave all of us complimentary drinks. 10/10 read more

Spa’logy - pedicure - Waxing Near Me - Spruce Grove, Alberta

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I would like to start this review by noting that my service providers for my hot stone massage, facial and pedicure were outstanding. 10/10. However my experience with the front desk staff and payment was in one word disgusting. I booked the Spa Getaway package advertised for $249 on the website. Noting there is no disclaimer provided to identify that there would be a change in pricing depending on how I chose to pay for my services. Noting I booked via the HOME page of spaology and selected the Spa Getaway package which took me straight to the booking date and payment. This is important as if booked looking under their packages tab there is small disclaimer - like noted I did not as I went via their home page where no disclaimer is listed. So was not aware it was there until yesterday after my services to review the web page again. I entered the store on Friday May 6th for my appointment and notified the front desk that I would be using some wayspa gift cards (sum of $200) to form part of my payment. Of which the cards were requested right away which I provided. Based on the package price my remaining total should have been $49 plus applicable taxes. You can therefore imagine my surprise when I come to pay once completing my package service that my total is $107. When I mentioned to the front desk that this was more than I was expecting I was informed that because I chose to use wayspa gift cards (which were purchased for the same monetary value) that I was not entitled to the package price and that i would have to therefore pay full price for each service individually. When I stated it was not on the website the front desk made no further action to assist me. Noting again it is NOT listed if booked from their home page. As I am now stuck having received the services of which I feel I was falsely advertised for cost I was left no choice but to pay full price for something that was meant to be a package deal. This unfortunately affected the level of service tip I wished to leave due to the unexpected additional higher cost. Now the issue is that there is no indication on the website that as a paying customer I would be penalized for using gift cards for part of my payment. I have been back onto the website and double checked. The home page where the package was selected from there is no disclaimer - if you dig deeper you will eventually find it under the packages tab showing all packages offered- which is not where I booked from - Additionally the front desk could have informed me upon entering as I made it clear I was paying with gift cards and they collected them off me; Prior to my appointment to allow me a chance to adjust my services if needed. Instead they chose to leave me feeling as though I have been duped. Noting that this was meant to have been a relaxing get away that my husband and parents purchased (the gift cards) to allow me to enjoy my mother's day. It has certainly turned sour. I have emailed the Spa and I am still waiting for someone in management to contact me about this issue and how they can rectify this situation, will update accordingly. read more

I was at Spaology on Saturday April 20th, 2024 with my child for their 3pm massage therapy appointment. I had a delayed reaction to what happened as we were paying for our services because I was in shock, but I just want to express how I feel. I must admit, the person at the front desk warned us that the dog gets easily overly stimulated but I do feel like more care and concern should have been given after the dog attacked my kid and bit his leg. The person at the front desk didn't even move to get the dog or ask if they were okay and I just think that's not good customer service or even being a decent human being. I enjoyed coming to Spaology and had hope to continue doing so but after expressing my concerns and not getting a response, I am left with no choice but to cancel all upcoming appointments and find another place for my services. I hope that for future references , measures can be put into place to ensure all animals brought to the spa by staff are enclosed by a gate or something of that sort to ensure no one else has this experience. read more

Beautiful spa located right in the heart of spruce grove. I went here for a facial and pedicure and it was amazing. The facial was soooo relaxing! I was surprised that it included more than just skin care on my face. She also gave me a scalp, shoulder and arm massage!!! Will definitely be returning !! read more