They have serviced my pool for 20 years and they are very responsive to any issues I may have and…read morealways do a very good cleaning every week. I definitely

I would not recommend this company. We hired them to clean our pool on a regular schedule, but they…read morerepeatedly charged us for cleanings that never happened. There were multiple weeks where no one showed up, yet the service was still billed. When you're paying a company to maintain your pool, you expect reliability and honesty. Unfortunately, that was not our experience. Communication was poor, and getting a response about missed cleanings was frustrating. If you're considering a pool service, I would strongly suggest making sure they actually show up before you commit. Paying for services that aren't performed is unacceptable. Very disappointing experience.

Marty is honest and reliable! You won't find anyone like him. He is thorough and ensures you are…read morekept "in the know" regarding everything with your system. 10/10!!

Although couldnot provide the service I was looking for Marty was kind enough to be up front on the…read moreservices he could provide. Likely to use in the future just not now.

I used Red Rhino located in Brevard County. They came out for a fee that was applied to the cost if…read moreI hired them. They did find the leaks, repaired them and sealed the concrete deck back up. I am very pleased with that part of the job. HOWEVER, in patching the work area holes, the bag said the mortar was tan. My deck is concrete grey. I pointed that out to the worker. He looked me in the eye and said that when it dried it will perfectly match. I have painted a house before that the paint color did not look right while applying it, but turned the right color after it dried so, I accepted his assurance. However, It remains TAN, When I called them back to share that the color is still tan, the worker told me to redo it would mean that it would not be as level or look as good as it is now so, to not have a trip hazard on the pool deck, I left it as is, a TAN patch.

Outstanding company and highly recommend! Nathen and team identified and repaired our problem…read morequickly and professionally. From the office to the team that arrived at our home they were focused on customer service and quality work. Don't hesitate to give them a call for your repairs!

My Apex pool build started approximately June 2020 and was completed in September. Bottom line:…read moreAfter a year, I am very satisfied with the quality of my pool. Apex did a beautiful job. Additionally, Apex has exceeded my expectations in regards to fixing after-final -construction issues. Some Details: 1 Competitive pricing. Apex quote came in at the same price as other lower-rated pool companies and 20% less than similarly rated companies. 2. Apex has their own people. I experienced a consistent quality of work and predictable timetable. Each phase of my build project was handled by a different group of people. Every single person in every phase took pride in their work; were friendly and professional. Roddy Brown my construction manager 95% of the time answered his phone and provided clear answers to any questions. I called Roddy one day AFTER the build was complete. He answered the phone even though he was home recovering from a serious illness. On another occasion, I called the Apex office when it was closed on a Saturday. The office manager Julie, answered the call and helped me EVEN THOUGH SHE HAD COME IN TO CATCH UP ON WORK AND THE OFFICE WAS CLOSED!!!! WOW. 3. Another plus with Apex is that they are a paver contractor. It was easy to pick out our pavers because they use their parking lot as the paver display. Large sections of each paver type so that you can get a clear idea of what the pavers look like. Apex did an amazing job on our pool hardscape. 4. The pool build is a long process. The most agonizing part is the initial permiting that was at least 4-plus weeks. Nothing Apex could do about that. Many steps and many inspections. Apex provided a project sheet outlining each phase of the build process. Additionally, it seemed like they had good coordination with the local inspectors because we never had to wait too long to get and inspector in to review their work. 5. I got feedback from the local inspector that APEX was a quality pool company and seldom had inspection issues. He mentioned that another pool company was doing a job in our neighborhood and they had a long list of issues. Throughout the multiple inspections that were conducted, I think the inspector had one item on the punch list for correction. 6. After the build was completed, the last person I interacted with was "The Pool Lady". Her job was to train me on taking care of my pool. She came in initially to get the water chemistry right and to go through all the steps to keeping my water and pool in great shape. I think she did 3-4 separate visits. She was very thorough and helpful (I have never owned a pool). With her training, I was confident that I could do my own pool chemistry. A year later, my pool water is crystal clear. Based on discussions with other new pool owners the Apex Pool Lady was a star. She really knew her stuff. 7. Finally I want to reiterate the exception after-the-build response to questions and issues. I called several times with equipment issues (not related to Apex). I was shocked that Apex responded that same day multiple times. I think once I waited a day. I was pleasantly surprised with their response.

One of the worst experiences ever. We had a simple basic pool put it. We have a crooked drain that…read morehas never been addressed. Ray Charles could have done a better job. I will never have anything good to say about Apex unless they fix this. We addressed it over and over and got ABSOLUTELY no response.

Dan came out quickly to see what was wrong with our pool. We thought we had a leak somewhere in our…read moreplumbing. We already had 2 other companies come out and "fix" the problem. However, it always came back shortly after it was fixed. We called Dan and he came out promptly. He is very knowledgeable and courteous and in no time he knew what the problem was. I will always call Dan at Ocean's if we ever have a problem again. Finally, we found someone we can count on to help us when we need it. Thank you Dan!

After having the pool completely resurfaced I noticed that the auto-fill was constantly running. I…read morehad a leak. I called Oceans and Dan Oceans promptly came out and found the leak behind the pool light. He applied epoxy and told me that the leak was "aggressive" and to call if I had any problems. The auto fill continued to run for the next few days and when I called Dan he returned and found that the same area was still leaking. He fixed it for no additional charge. I am totally satisfied with his work and professional ethic.

Michael did a fantastic job for us - helping straighten out the chemicals in our new swim spa and…read morefixed a manufacturing defect with some wiring at the same time. He is patient and very knowledgeable!

Beware of this guy Michael and his business. Horrible service does not reply or do good business…read more Takes your money but does not stand behind his work or come back to finish the job. My husband just had major back surgery so was not able to do this repair himself so we called Michael. He first came out in Feb and charged $200 for a service call said he had to get some special silicone for a spa. repair; he came back charged us another 170 put the silicone on and left. It did not work we contacted him again. He said he had to order a new part, first said they sent the wrong part then April 14, said the right part came in he would be here tomorrow. He still has not been back. He has never called or came back, it is May 11th, so for $370 got nothing. Bad bad business unless you want to pay for something and get nothing I do not recommend this person/business. Do yourself a favor call someone else.

We've had our pool liner replaced 3 times since we've been in our home. I can safely say this was…read morethe Most Successful! In terms of quality, pricing and appearance. We spent a little extra to have the steps redone, as the contractor from before wasn't so exact... Mike is EXACT! He's spot on, cares about how he does, is respectful of being in your home. Our dog even fell in love with him! I have no doubt this one will hold up better than the last, the workmanship was outstanding.

From the owner: Let us help you transform your back yard into paradise. Dive into perfection in one of our very…read moreaffordable, fully installed, above ground pool packages, or relax, entertain, and unwind in your new and improved fully remodeled existing oasis! We specialize in vynal liner pools, new construction, liner replacements, and complete remodels. Our goal is to provide you with a crystal clear pool, a flawless design, and care free maintenance, and service you can depend on with no hastle at an affordable cost because we know its not just a pool, its a lifestye!

Accurate just finished my lap pool, did a wonderful job especially due to the restrictive access to…read moreget in and out. Susan kept me informed every step of the way. Highly recommend them. Vero Beach, Fl

I had this company resurface my pool and apply an epoxy coating to the pool deck and patio in March…read more2016. Total cost of the project was just in excess $4,000. Initially I was pleased with the project however shortly after the project was completed two round, dark spots appeared on the finish of the bottom if the pool. I contacted Susan (owner) and after a couple of phone calls to her cell phone, she finally sent out a "technician" to fix the problem. Instead of repairing and fixing the problem, both spots remained, and a dark 18-inch shadow appeared around the darker spots. The original spots remained. After a couple of weeks with no additional action, results, or communication, I called Susan on her cell phone. Several times I received recorded messages indicating that her voice mail box was "full". Finally I was able to contact her and she indicated the company was having difficulties with hiring "good help". Additional phone conversations with Susan proved futile since the company was still unable to fix the problem, even though she indicated they would be contacting the supplier for assistance. Another excuse was the lack of help available to fix the problem. At this point it is the middle of September and still the problem hasn't been resolved. I have has a couple of conversations with Susan regarding the problem AND lack of communication on her part. In all instances I have enacted communication, with no communication coming back on her part. A service or product is only as good as the vendor service behind it. Under no circumstances without exception, would I hire this company again or give a good recommendation.