Very good massage experience. The therapist clearly knew…read morewhat they were doing, especially with back muscles

I had a massage here and was very satisfied with the way my back was worked on. The therapist…read moreclearly knew what they were doing and focused on the tense areas. I left feeling much better and more relaxed. The only thing that could be improved is the room temperature, as it felt a bit cold during the session.

"A Rough Start with a Redeeming Finish"…read more I flew into Atlanta for my girlfriend's birthday and we visited the spa at the W over the weekend and to be honest, my experience started off on the wrong foot. I scheduled these massage services well over 6 weeks ago and there was a mix-up with my booking not one time, but three times. And when i arrived to check in, I was told they moved me from 3:30 to 4:30 That didn't work for my evening plans. And that's when everything turned around. The manager, Lorraine immediately stepped in and sincerely apologized. Not only did she offer both of us complimentary champagne, but Paola and Rahsaan were incredibly kind! The level of empathy and professionalism they showed completely shifted my perspective. They were able to move both of our services up to 1:30 and 2:30, and while we wanted later times, this ultimately worked out for us. The therapist, Leasuer was exceptional--attentive, skilled, and clearly experienced. That session alone was enough to make me reconsider my initial disappointment. It's rare to see a business take responsibility and work so hard to make things right. While my first impression wasn't great, the genuine customer care won me over. I'll definitely give them another chance.

Overall, a very good massage experience. My back felt much looser after the session, and the…read moretherapist was attentive and professional. The atmosphere was nice, but the room was slightly chilly, which took away from the comfort a bit.

I'm writing an update to my 2020 review because I gave the spa an opportunity to address this…read moreconcern directly before posting publicly. In January, I took the time to write a thoughtful and professional message and electronically send it. When I arrived for my February appointment, I realized I had not received a response. I printed the message and hand-delivered it to the staff. One staff member verbally acknowledged, "Yeah, we received it." Now, as I prepare for my March appointment, I still have not received any response. As noted in my original review, I have been a loyal customer since 2020 and schedule my appointments for the entire year in advance. My massage therapy journey began in college after a physician referral, and it has remained an important part of my wellness routine ever since. I value my relationship with my massage therapist just as I value relationships with my physicians and hairstylists. Jordan knows my body well, and I feel comfortable in his care. To be clear, this review does not reflect the majority of the staff. Many are consistently kind and professional, such as Amour. This feedback is directed toward the staff who appear dismissive and unwilling to provide a professional response to reasonable customer feedback. While booking my 2026 monthly appointments, I noticed yet another price increase. The 90-minute deep tissue massage increased from $155 to $180 -- approximately a 16% increase. I did not request any price adjustment or special accommodation. I simply scheduled a 60-minute deep tissue massage at the current $140 rate. My only request was that the spa consider announcing annual price increases in advance. In the past, staff have called to acknowledge feedback, which I appreciated. I expected the same professional courtesy this time. I am not asking for the owner to contact me -- simply a professional acknowledgment. This seems reasonable considering the spa regularly sends emails and newsletters with other announcements. A former employee mentioned the spa has been under new management since I began coming in 2020. If expecting basic communication and professionalism is unrealistic, then perhaps my loyalty as a long-standing customer is also being taken for granted. Supporting a business should never feel like your voice is dismissed and doesn't matter.

Maurice and Ren did an absolutely astounding job with the couples massages! Maurice worked hard for…read moresure, I am typically in a pretty fair amount of pain daily at this point and high pressure helps relieve that, and Maurice did some things no one else has done before, and they really helped my arm and lower back feel better. My girlfriend loved her massage from Ren. Facility was clean and quiet and relaxing. Highly recommended! J.Ja

I recently visited the spa at the Four Seasons Atlanta as a birthday treat, and it was such a…read morememorable experience. From the moment I arrived, the atmosphere felt calm, welcoming, and truly elevated. I was greeted with sparkling cider, which was a thoughtful touch that made the experience feel extra special. The therapists were incredibly kind, attentive, and professional--they made sure I was comfortable throughout and tailored the experience to my needs. The space itself was clean, serene, and beautifully maintained, which really added to the overall sense of relaxation. Everything felt intentional, from the service to the ambiance. If you're looking for a place to unwind or celebrate something special, I would definitely recommend this spa. It's a great option for a self-care day or a meaningful treat.

10/10!!! I visited…read morethe spa for a pre-Christmas mani and pedi. EXCELLENT service from start to finish. Complimentary valet for spa guests makes arrival seamless. Check in was quick and efficient. The young woman who gave me my tour was so kind and thoughtful. I spent some time in the sauna and relaxation room before my service. The hot drink of the morning was peppermint tea. PERFECT. The tech took such great care of me - one of the best spa mani/pedis I have had in YEARS!!! I'll definitely be back and recommend going earlier in the day if you prefer a quieter and less crowded experience. This place was packed by noon.

from the minute that I first called them and then walked into their newly designed Spa here in…read moreMidtown Atlanta, I have been nothing but impressed! Caroline was my injector and she did such a great job that I didn't even have any bruising coming out and I did a bunch of RadJesse throughout my Cheeks. She done was good enough as a professional to even follow up with me a couple of times to make sure that everything was going smoothly. I'll definitely be going back and this place is truly a class act!

I will always recommend this location when someone asks me about spa services. I have been coming…read morehere for 3 years now, specifically to see Nicole for my facials. She is super amazing! Even outside of her, the staff is always professional and kind. Roxana is the best for massages! If you are close to this specific location come here! Even if you aren't, take the drive!

The massage was relaxing and effective at the same time. The therapist was attentive and made sure…read moreI was comfortable throughout the session.

Parking: Very close parking garage to park in and they validate parking…read more I treated myself to a massage for my birthday with an 80 minute the Now deep tissue massage with gua sha and cupping add-ons. The staff did a great job of making me feel celebrated with a cute gift bag after my service. The vibe when you walk in is very bright and boutique. It looked very inviting, but the real relaxation starts once you walk to the back and it's like you're transported to the epitome of relaxation. My masseuse Kim was great! I think I got more than I bargained for requesting deep tissue and gua sha in the same session but I definitely walked out feeling relaxed and ready to enjoy the rest of my day! I liked the membership concept as a nice way to schedule your self care in on a monthly basis. While I did end up cancelling, i appreciated the ease that came with cancellation. I only removed a star because the open curtain setup can make you susceptible to noise coming from people opening and closing cabinets or something like that in passing during your session which can break the relaxation a bit.

Extremely convenient location, parking was easy once I saw the sign, pulled up drive way and the…read moreback is very cute! The front has some landscaping being done but it didn't bother me at all. The entrance around back is decorated with lots of plants and foliage, it was easy to spot and the door led to the waiting area. I was welcomed and waited just a few for my scheduled services. I did a 50 minute hot stone massage and the woman who did it was fantastic, she really focused on areas I mentioned and I felt really refreshed after. Prices were perfect for the services offered and I'll be back any time I need a little de stressing!

This is the only spa I will go to in Atlanta. I feel truly cared for and pampered when I am there…read more Her skin car recommendations have never been wrong. I have sensitive skin and her products have never made me break out, and I always leave feeling renewed!

I was there for a birthday massage. I had the reflexology massage (feet) and the body massage. It…read morewas really good! I've had plenty of massages but this one was above anything I've had. My masseuse name was Ci-Ci and she literally worked and stretched every single muscle in my body. Beautiful environment.

Stopped by on a Friday because my boyfriend surprised me with a couples massage at the Howell Mill…read morelocation of Massage Etoile, and we had such a great experience! From the moment we arrived, we were warmly welcomed and guided through the check-in process, including selecting the focus areas for our one-hour massage. Since I spend a lot of time standing, I requested extra attention on my legs, calves, and back, and they absolutely delivered! The massage was relaxing, thorough, and exactly what I needed. The space was clean, calming, and we felt completely comfortable and safe throughout the experience. To top it all off, we walked out to glasses of champagne and chocolates, which was such a nice touch. We left feeling refreshed and relaxed and will definitely be back soon, hopefully to check out one of their new locations!

Love this place. Wish I lived closer so I could visit every week. I got a deep tissue massage and…read morelove all the amenities that come with it - I'd definitely recommend visiting at least an hour before your appointment to enjoy the sauna and steam rooms. The complimentary teas were so great, including a detox option. The massage specialists were top notch professionals, I can't remember the last time I'd gotten a massage that effective. I definitely left the sauna feeling the epitome of relaxed!

Exhale has what might genuinely be one of the best yoga programs in the country--specifically at…read moretheir Venice Beach location. However, their other locations, like Atlanta, feel completely neglected by comparison. It seems clear that corporate priority has shifted almost entirely toward expanding their barre and Core Fusion offerings at the expense of traditional practice. After over a year of membership, I ultimately decided to cancel. The monthly cost simply no longer justified the value, especially as the culture shifted heavily toward the ultra-physical--a push-harder, get-skinny mindset that feels rooted in superficiality rather than wellness. The instructor lineup reflects this shift, with those teaching the most intense, workout-driven classes being rewarded with more time slots, while traditional yoga instructors have either left or had their schedules drastically cut.

The parking here is a bit difficult but if you try hard enough you can get a street spot! The spots…read morein front of the spa are only for 15 min parking. I always come here for deep tissue massages and feel so great afterwards! I recommend it!

Unfortunately, this was a really poor massage experience. I filled out the preference sheet before…read morehand and none of it was listened to. I had to ask every minute or so to go softer as it was extremely aggressive and fast. Despite asking to go a bit slower, nothing changed. The one area I asked to avoid, was not avoided and I had to ask twice to stop since I specifically did not want that worked on. I felt as though what I asked for her to focus on was not at all done, despite multiple attempts to have her just work on the areas I came into the massage parlor for. I was pretty tense the entire time because I was uncomfortable. I have been in pain since my massage. There was also another woman that came into the same room getting a massage with just a curtain separating us, which I was unaware would happen when booking online. I was told upon arriving that it may happen during my session without an option. Overall, it was a poor experience.