STAY AWAY!!! EJ Strong armed my 79 year old mom at pickup for 2500 more day of move. Showed up at 4 pm till 2 am. Dragged furniture across ground. They have rental trucks with no straps or anything so one guy drops furniture and moves it himself. Dragged everything. Got corner of Amish head board furniture laying on concrete. It was a sh!t show from start to 16 days later drop off after no shows. Boxes smashed with fragile written on them.we haven't even went through everything yet. It is a mess. All good reviews on here are fake. Worst experience ever read more

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Working with these people is almost an authentic experience with the Russian mafia. As soon as they have your stuff, they keep asking for additional money, beyond the agreement. They show up like gangsters, unannounced and mean, full of threats, demanding more money, or refusing to give you your stuff. i'm honestly amazed I escaped with my life. Make sure you have cameras and guns on hand when working with these people! read more

This building and company are 100% a scam. They're not even real. The empty address they have on their website. No one has occupied here for over a year when questioning the neighbors. This is their "place of business". It is a SCAM. DO NOT USE THIS COMPANY. read more

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I have to agree with those who gave this business a very negative review. We found them to be very promising in words, but when it came down to the final move(rs) they added so much more on to the bill, after all our furniture was already on the trailer ( not even a large moving van like with United ) and they were so messy in the house and they didn't even pack the clothes in our closet that was marked "to go"! I am still angry as I consider them a scam as well as some others who have found the same thing with this company. We had a bona fide 'contract' with them and would never think to recommend them to anyone. read more

We found this company through a Trinity Van Lines (broker) and were very pleased! Southwest Van Lines was professional through every step of the process and a pleasure to work with! They men gave us a call the day before to confirm the day/time was still convenient and showed up on time the next day. There were no surprise fees or upcharges and the items arrived at its destination 2 states away on time. I appreciated that each item was given a inventory # upon loading so the loading list was very detailed. We used this list to ensure that every box/furniture item arrived! Now that everything is unpacked and inspected I can say with all certainty that not ONE item was damaged. Santiago, Carlos and Victor were wonderful to work with and I would not hesitate to use them again. read more

These are the worst,most expensive movers you can find. If you believe what they say and hire them,you deserve everything that happens to you. I ended up paying almost three times what they said I would pay,and they took 6 days to deliver after they said I would get my stuff the next day. Don't believe them. Don't hire them or you will regret it. read more

Never go with this moving company. They are very deceptive with their prices. They quoted me a price and when the movers got there it was double the price. Because I needed to get moved I went ahead with them they lost one of my boxes that had all my Christmas stuff in it for gifts and when I called them about it they told me to contact the insurance company that is supposed to cover that kind of thing and there was at least $700 in gifts in the box and the insurance company offered me $42. I would've been better off to sell everything where I was in buy all new rather than use them. read more

Let me start off by saying these were NOT cheap movers and we paid a premium for this... The pickup went really well. Unfortunately, the rest of the process did NOT. They had up to 21 business days to deliver our stuff to our new address and they were still 3 days late. We never received any updates from them saying when they would be heading our way. We tried calling their phone numbers several times and no one ever answered. We tried sending an email to their YAHOO email address but no response, shockingly. We finally left an unfriendly voicemail and they called right back. They agreed to give us $25 off per each day they were late. Whoopee, $75. They also told us our stuff had been picked up from our house and stored in a WAREHOUSE in Las Vegas this whole time. Nowhere in our contract did it say our stuff would be leaving the truck! When they finally showed up to our new house over A MONTH later they wanted to be paid the remaining half we owed them before unloading. That's totally fine even though we were very unimpressed with their company so far. I presented my cashiers check and he looked at me like, "what do I do with this?". He told me they needed cash or a money order (AKA a form of payment no one can trace). So he calls his boss and asks if they can take the cashier's check and he of course says no. So then they refuse to unload our stuff until they get paid and said it would cost an additional $75 per each hour they wait. So they made me haul my ass back to the bank and cash my own cashier's check. The people at the bank thought it was strange they wouldn't take that check too. What kind of sketchy ass company won't take a cashier's check?! BTW everyone we saw or talked to at Southwest was Hispanic. I'll bet that's why they wanted cash. Two large items were damaged and one box had clearly gotten soaked (everything inside was unaffected though), probably while it was in the warehouse. We'll see what they say about reimbursement for those items. read more

This company and their owner, Eli Cohen, are crooks. They won't supply you with weigh tickets, they'll charge you for things that didn't happen and once they reach your destination, they told me I owed them an additional $2K or they would put my possessions in their storage unit, charge me $2K/month and another $2K for me to move it out. I had no choice. I've been fighting this for over two years. Eli Cohen doesn't return my calls and the DOT will do nothing to help me. DON'T USE SOUTHWEST Vanlines!!!!!! read more

The first part of the process with Budget Van Lines was pretty straightforward and friendly with Matt and Junior. As others have said, they are a broker and I got stuck with Southwest Van Lines. Run away as fast as you can if Budget assigns them to you (which it sounds like is one of their go-to carriers). Among other issues, I sold more furniture and didn't move as much as the original estimate. Budget rep said no problem, the price would be adjusted when Southwest weighed everything. Well, they didn't weigh anything. When my belongings were finally arriving THREE WEEKS AFTER PICK-UP, the owner Eli yelled at me when I asked why the price was the same since I had far fewer belongings. He was going to hold my items hostage until Junior at Budget jumped in and said I could go with them to a weigh station an hour away to get things weighed, come back and have them unloaded and then go back to the hour away weigh station to get the accurate weight. After having no furniture for three weeks, I weakened and just agreed to pay the original price as to avoid the total chaos of the long weigh station trips. On top of the late delivery, the lies about getting a lower price with a lower weight and the blackmail to get my items, the movers broke/damaged six items. To add insult to injury, they haven't/won't provide documentation to the claims company so that I can be reimbursed the pennies on the dollar that I'm owed. Bottom line: I would never consider using a moving broker unless I was sure the carrier they use was actually legit, which Southwest is not. read more