Absolutely horrible place, we had missed our payment while trying to set up a long term payment…read moreplan and they turned off our water for 3 DAYS without any access. I had a job interview for a higher position within my company but yet I didn't get it because of my lack of hygiene in the professional world. Thanks a lot el paso water, you took away any real advancement for me at my job. Not to mention your workers are extremely RUDE. One of your "representatives" had hung up on my grandmother while she was explaining her story on the payment plans. You guys had said we would've had water restored on the second day after putting a request in but lo and behold we have no water yet. 3rd day without water, are we going to make it a 4th? Horrible.

Since i came to El Paso, I had chance to talked to water dept a few different times, all those…read moretimes, on the phone reps were very helpful and has excellent customer service and accomplished what i called for.

Cool place to go take pictures. People play music there when it nice. Some people have dance…read morepractice. When the duck races come along that place gets all crazy.

I can't believe a company this large can't manage to invest in a functional way for customers to…read morepay their bills. The website is poorly designed, the app is just as bad, and the automated phone payment system is equally frustrating. It feels like every option is intentionally difficult to use. For a company with this many resources, the experience is shockingly inadequate. A complete failure of basic customer service.

HORRIBLE service! The quality is awful , the payment are ridiculously high too for service that's…read morenot worth it. Everytime it rains ( just sprinkles ) the power goes out. This is horrible service because the fridges obviously loose power , it comes back on and then we loose power again. Is this company going to compensate me for the food that has gone bad? Awful service for a heck of a lot of money.

Only Gas utility that sends out your current bill along with disconnect notice then in same day…read moreposts 24- hr disconnect on your front door for all neighbors to see. Rude plump Mexican staff does not care will not take payment arrangements prefers to cut of gas then charge double and need to re- inspect to connect. Typical Deming attitude must be connected to drinking bad water breathing in to much sand and dirt and lowering IQ to base level. It is no wonder they sit behind bullet proof glass and often find bombs in their parking lot

Take a day off from ur job to see if by a miracle this Government OFFICE…read moreyes! Government office, answers your phone call, to properly assist, in a very much needed help with simple legal matter ,questions, instruction how to address, for example a traffic ticket. (my experience) truly yours, a California resident. Disappointed !!!!!!

The most unorganized,rude, and unfriendly group of people. Avoid this office and go anywhere else…read more You are provided a number, but they plug you in the line depending on what you're doing. Titling is torcher. Plus, you have to pay $5 cash and get a generic receipt that you can buy at staples.