I was having some issues with my android audio on my Honda. I spoke to Pauline and made an appt…read moreover the phone. She was very through is testing out my system to see what the problem could be. Pauline got the radio back on and the Bluetooth was again working but not my GPS. She consulted with one of the techs. They gave me some options. They suggested I might want to check with a local Honda dealer to see if there were updates. In the end the system seems to be back up after several weeks. I do have a reasonable quote on a part if I need it in the future. The consult was no charge, and these people were truly honest. Great customer service! If you have any audio or security issues go to DV Audio and Custom shop. Conveniently located by auto in Escondido

Last Christmas, my family gifted me cash for me to purchase a dash cam with installation labor for…read moremy car. If you haven't tried using Yelp to acquire quotes from businesses such as dash cam and installation retailers, it's pretty convenient and many service type businesses will reach out to you. After sending an inquiry about purchasing and installation of a dash cam, one of the first businesses that reached out to me was DV Audio and Customs. Besides DV Audio, several other businesses contacted me and I immediately decided on DV Audio because of the professionalism and thoroughness of Dennis and Paola. They answered several questions I posed to them and although I probably could have shopped around for a better deal, I decided to have DV Audio take care of my dash cam need solely based on the professionalism and customer service, but besides those much clamored for qualities, I got even more once the job was completed. DV Audio is located in Escondido specifically within a small business park where other service type businesses are located. I don't remember if there were other tenants, but as soon as you turn into Wineridge, you'll turn right into the first driveway and you'll see the DV Audio signage. The exact address for DV Audio is 2080 Wineridge Suite D. The shop can be found by taking 15 North or 15 South exiting off of Valley Parkway and heading west. There are two parts of Escondido where car dealers are located, which is the east side and west side of Escondido. DV Audio is located close to the west side of car dealers. I received great customer service from Paola from start to finish for my dash cam project. Prior to setting up an appointment with DV Audio to have them install a dash cam, I stopped by their shop to ask them questions. The primary thing I wanted to ask them was whether they price match because at the time, Amazon Prime Days were going on. My intent was to buy a dash cam on Amazon and then have DV Audio install it. When I asked about price matching, Paola informed me that they do price match on a specific Red Tiger dash cam, but not on the higher end Red Tiger dash cam. She also informed me that it would be better if I purchased the dash cam from her because then it would be under warranty, which was great information to have. Another reason to have work done by DV Audio is that their business is military veteran friendly and they do military discounts for Army Veterans like me. If you pay cash for the work they do, there is a cash discount and who doesn't like savings. Besides all of these positives, they are also efficient and respect people's time. I dropped off my car at my appointment time of 9:30am and I was notified that they were done at 10:44am. When their technician was installing my dash cam, they found rust build up on the inside side wall of my dash, which I would have never found if not for their technician letting me know. This information was invaluable because I'm going to have the car dealer check it out. Lastly, Paolo provided more quality customer service after the work was completed by spending time with me going over the features of the dash cam. If you're ever in the market for a dash cam and installation of that dash cam, before you purchase, I highly recommend you contact or visit DV Audio and Customs to purchase the dash cam and have them do the installation. Customer service, expediency, and thoroughness from start to finish is why they should be the only shop you visit for dash cam service. I also noticed vintage cars in their shop, so if you own vintage cars, you might want to check what type of service they do for vintage cars.

I had to get my travel trailer fixed up for a big trip. New tires, bearings repacked and brakes…read moreinspected. WOW was clear up front on the cost and kept great communication throughout the work. They inspected the brakes and told me they were good to go. They didn't try to upsell me new brakes that I didn't actually need. I highly recommend them, especially for those in Ramona. Let's keep our business local as much as we can! Now it's camping time!

I recently acquired a 2005 Lincoln Town Car from my family. I had my brother take it to a good,…read morehonest mechanic he knew. It went to WOW Automotive 2560 Main St, Ramona, CA 92065 The car needed to be looked over as it had been sitting for over a year. When I arrived from Northern CA my brother showed me the list and inspection report including a smog. It was very detailed including new tires, oil, sensor, battery, full inspection, and other items. I looked over everything they did on the car and it had been done! I had one minor issue so I stopped by the shop where I was greeted by 2 employees and the owner. The shop was very clean and laid out nicely. They obviously took great pride in this shop. They were very friendly and immediately took my car in and put it on the rack. The owner showed me my concern (was listed in the inspection) and I felt the interaction was very positive and nothing that needed to be addressed immediately. The car runs excellent and I felt that WOW is a very honest, trustworthy, and transparent shop. To find a shop like this is very hard, based on my past experiences with dealerships (I can tell you stories where I get charged $65 to replace a cabin filter-which was never done). The price that was paid for the services was reasonable and fair. I was very impressed with the owner and staff. I would not hesitate to HIGHLY RECOMMEND WOW!

Excellent shop. They straightened my bent MGB Crankshaft and also rehabbed the damaged bearing…read morejournals to a mirror finish. Thank you! The car is running excellent!

I had a great experience with this shop. My 2004 Rubicon with 20k miles was leaking from the rear…read moremain seal. I was having trouble replacing the seal and it was suggested I needed an engine pull and new crank due to pitting on the seal journal. I called SDC and sent them pics of the crank seal journal. This is the cool part; they reviewed the pics and found the seal journal acceptable. SDC then went so far as to help me out, a DIYer in distress, recommending rotation of the seal and how to place the sealants. I was freaking out, they talked me off the ledge, they got me going again, btw 4x-charm-seal-no-leaky. THANK YOU, I hope to pay it forward.

When you want to get your product to a full and successful finish you start here with the…read morewell-organized family. They dot all the i's and cross all the t's and go up to a successful finish, both for the company and for the customer. This is not my first or last visit. They accomplish the job and it provides a 24-year-old truck which now runs better than when it was new. Korey, thank you, and don't forget Travis, for the latest and the backing in the past. If you reading this think it is only a sales pitch stop by and see an old man and his old truck for a business company that has been around this area as long as me. Donald L B.

Had the tires rotated and a wheel alignment on my BMW X5. Very professional and friendly place. I…read morewill be back.

Boris was great. I spoke to him at 9 in the morning and he was at my residence by noon, diagnosing…read morethe issues I had with my car. He went out to look for some replacement parts and my car was fixed by the end of that day. The guy is honest, prompt, and I definitely would hire him again for any other car repairs I need

I don't like giving poor reviews for work not actually done, but these guys didn't even bother to…read morereply. I waited a week with no response. I guess they just didn't care.

Excellent customer service, honesty and went above and beyond to finish what I needed done in a…read morevery short time. They've earned a repeat customer for sure. Highly recommend!

I don't know much about cars and I know they know that so they charged me $800+ for 4 tires…read more Everyone I spoke to after that told me that they ripped me off. My dad checked the tires too and they were cheap from china. Whoops. They're nice though but I think they charge too much if I'm honest