Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Our friends recommended Cleveland Taxi Limo to us as they had used them for airport transportation…read moreto/from Cleveland Hopkins. We also used them for airport transportation and I was glad to hear that they also serve Summit County and Akron Canton Airport (CAK). I had a few questions and the owner responded to my emails directly. Our driver sent us a text message when she was on her way and arrived 20 minutes early. We had a clean Lincoln MKT and water bottles were provided. Upon our return to CLE, we received a text from our driver and we're told which door to use. Quick and easy! We were returning from a long trip in Europe and so it was great to have a ride waiting for us. Thanks Renee for the friendly service to and from the airport! We will be using Cleveland Taxi Limo for all of our future transportation needs in the Cleveland area.

Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi…read moreLimo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of how hot and sweaty everyone on the bus was. It was so uncomfortable, and was a horrible experience. To try to fix the air, the bus driver tried to call the company, who did not help at all, and we were instructed to call back after the wedding to request a refund. After the wedding, we did call and were not granted a refund after lots of back and forth with the company. If you value your wedding day look (hair, makeup, etc) DO NOT book Cleveland Taxi Limo. If something goes wrong, they will do nothing to fix it.

Danny is absolutely amazing and will insure you get to your destination safely and on time. Danny…read moretransported our group of 10 to and from Cleveland and Delaware on yesterday's wintery day. He was on-time for departure and was flexible for rest stops. Absolutely the best for safe, courteous and reliable service. You won't be disappointed.

Once upon a time (in September 2022) a girl in South Carolina got the call she'd been waiting for…read moresince May. She, the guardian, and her dad, the veteran, were on the manifest for an Honor Flight Cleveland flight to Washington DC on October 15th. Not being from the area, she googled transportation to the airport at 3:30 AM, gave Danny a call and made a reservation. She probably texted him a dozen times, paranoid that something may go wrong and she and her dad would miss this opportunity of a lifetime. Danny was very kind and patient, and assured and reassured her that it would be fine. Well it was better than fine. Toni was their driver who was actually 7 minutes early for the 2:45AM pickup after confirmation texts the day before and another one when he was on his way. The vehicle was clean and comfortable, Toni opened our doors for us, he chatted with us about the area and his different jobs and his skating and the trip, even though it wasn't a very long one to begin with, was over in a blink. Rest assured if you use Danny Boy's Transportation, you will not be disappointed. Many thanks to both Danny and Toni for their awesome service to my dad and me!

I arranged for a car to pick me at home this mourning at 6:15 AM. This reservation was confirmed,…read moreboth as to date and time in an e-mail. The car and driver never showed up, calls to the company have not been answered and 2 separate voice mails and an e-mail have not been responded to. The company is unreliable and unreachable to resolve issues. I would not recommend this company to anyone at anytime

I was kind of sceptical at first because I have never had to use a transport service. After talking…read moreto Chris he assured me that I was in good hands. Well I have to tell you he delivered, he was there on time to get us to the airport, and was there to pick us up on time to get us back home I will be using this shuttle service from now on. Thank you Chris........ G. Kelley

My son and his girlfriend drove to Cleveland from Chicago this past weekend to attend a concert…read more After the concert they were unable to locate an Uber or Lyft and began walking the 1 hr and 45 min trip back to their hotel. Unaware of their surroundings and a bit nervous with nearly drained phone batteries, I finally became aware of the situation from them after not hearing of their safe arrival to the hotel. At 2am I began calling local cab companies in Cleveland with zero success until A-1 shuttle picked up the phone! I was so distraught I never got the dispatchers name, but Christopher, the driver scooped them up at 2:20am and drove them 20 minutes back to their hotel. THANK YOU A-1 Shuttle for your availability on such short notice, efforts to ease my mind and ultimately saving the kids from what could have become a dire situation! #GratefulThankfulBlessed

Very good prompt service and driver. Would definitely use this company again and highly recommend.read more

Mickey was great. He drove us to blossom and made sure he got us to the perfect parking spot!read more

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

I've been using Mark S's MyDr1ver as a livery for NFL football games and other occasions in 2023…read more Because of Mark's superior professional service in consistency, timeliness, the cleanliness and excellent repair of his vehicle, and his personable characteristics, I'm hoping MyDr1ver will be available to me for a long, long time.

Would give them a zero but can't. Left us stranded at airport. DO NOT USE UNREASONABLE!!! I called…read morethe man and he said I had wrong number and there is no answer or reply at the 24 hour a day open company.

Beware. I found the yelp! deal for this vendor, and double checked with them that it would be…read morevalid for a wedding (they said yes). Then, once I had purchased the certificate, they went back on their word and said the yelp deal would not be valid. No clear reason was given. I asked for an explanation, but my emails went unanswered. After this experience I quickly booked with a differnet vendor -- who was responsive and had good customer service. What a difference from my experience with Super Express Transportation!! Thankfully the folks at yelp agreed to refund my money.

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!