Crew seems old and tired. Not friendly. But my biggest complaint is how carry on bags are gate…read morechecked. This is all and fine if the bags are waiting when you step off the plane. However, on a recent flight from Phoenix to Midland, the airline requested bags to be gate checked but then bags were transferred to the turnstile with all the checked luggage. The crew pranced by with their bags in hand while I waited to retrieve my bag. It was nearly midnight when my bag showed up. Do not mix carry on bags with checked luggage.

I would give one star, but flights to Vegas were fine. The return was a nightmare. Not only was our…read moreflight really delayed, but the subsequent rerouting was misery. Flight was repeatedly delayed. We were supposed to be given a hotel. But by the time we got to connecting airport it was after midnight; leaving us to sit in the terminal for 5 hours. No offer to fix our next flight so we could rest a little. They gave us vouchers for $12.00 which won't even buy a decent sandwich and drink. Plus nothing is open at that time. Literally no thought to customer comfort and no compensation for all the trouble. I may have to fly American again. But it will never be by choice.

Southwest Airlines has been really disappointing lately…read more In June 2024, my daughters and I flew out of this Midland, TX, airline. The reason I always chose Southwest was because I didn't mind flying commercial and economy-class within the United States if it saved me money. Plus their bag limits and fees were better than other major airlines. The flight attendants were once upon a time much more enjoyable. Now it seems like staff members at all Southwest Airlines are going through the motions. Couldn't even hear or understand the person at the podium when boarding time started. Moreover, recently Southwest has announced they are doing away with their long-established policy of "first-come, first-served" seating. Instead, they are moving to assigned seating. I've seen many comments from individuals across social media expressing their joy over this, citing the awkwardness that goes with the usual seat-seeking process. Whatever! I highly doubt the experience overall gets better by taking away first choice seating and (we all know it's going to happen) raising prices, Southwest.

Southwest crew members were super attentive and efficient on this quick pit stop in Midlands from…read moreLas Vegas. They have great communication and direction to ensure an on time departure. The plane a 737-800 a somewhat new plane had really bad internet. Little disappointed... but I will give 5 stars still due to the excellent crew. One passenger (Karen) sitting up front wanted a lady that decided to sit by her to place her dog (service animal) in the overhead compartment that was in an animal carry on. I'm like... are you kidding me. The Karen elected to move away from the dog... really??? Place the dog in the overhead... give me a break.

Well all the other reviewers might be right but I don't think so it was the best flight ever I took…read more3 cold waters and they treated me like an adult will come again Trevor from united

The United crew working this airport consistently provides a level of customer service that's…read morebecoming rare in air travel. Staff members remain helpful and personable even during operational delays, and they do an excellent job keeping passengers informed and assisting with rebooking when needed.

Two flights with these guys, first one got on the run way then pulled back in told to get off,…read moreplane was unloaded then got told to get back on a half hour later and waited another hour on the plane for them to reload the baggage. Second flight, they left, flew around the airport for a half hour we were supposed to land at then flew 2 hours away to refuel

DO NOT FLY DELTA!!!!!Wish I could do negative stars. We were stranded in the airport for more than…read more3 hours, with no attempt to remedy the situation. When we finally got to our destination, we had missed our shuttle to the hotel and Uber/Lyft were over an hour wait. Only choice was to rent a car. We explained all this to customer support, which all the lead us to was a form to fill out. Which all lead to them writing back and saying sorry, but we're rejected your claim due to our policy and offered nothing. Went back and forth with customer care for a few emails and got no where. Can't tell you what to do, but just warn you not to fly Delta airlines. Old planes, dated seating and small, horrible turbulence, etc.

Security moves quickly here, helped by the fact that there are only about five gates and flights…read moreare staggered enough that the lines never really build. It's the kind of place where you walk in, get through screening, and you're at your gate before you've even thought about checking your watch. The terminal itself is simple and functional. Food options are sparse, but realistically no one is arriving two or three hours early at an airport this small, so the limited choices don't feel like a major drawback. It's more of a get‑in, get‑out operation, and for that purpose it works well. Overall, it's an efficient little airport that keeps things moving without any fuss -- not flashy, not memorable, but reliably easy.

Somehow, this already mediocre airport turned significantly worse. Most of the TSA workers I have…read moreinteracted with here are just grumpy and snappy at everybody. But the main highlight of my trip here was the following. I had a significant flight delay so was issued a meal voucher for $15 at around 6:00PM. I thought, 'ok cool I guess I'll grab some food while I wait since the restaurant here is open until 7:30PM which is still oddly early for an airport restaurant'. Well, everything was already closed at 6:00PM. Are you kidding? The store and 2 restaurants were already closed at 6:00PM? Also the workers here have not been updating anybody about the delay status. They're lollygagging around and joking around with each other laughing while the passengers are livid. I was told that the maintenance guy is still at his house so they're waiting on him to get up and drive over here. What is going on here? This place really needs to get their stuff together.

Staff energy is a split experience: the overnight front‑desk person radiates pure "please don't…read moretalk to me," but everyone else more than makes up for it. The daytime team is warm, upbeat, and genuinely conversational -- the kind of folks who'll ask about your plans on the way out, remember what you told them, and check back in later with a natural "so how did it go?" that feels personal rather than scripted. Breakfast is simple but surprisingly delicious, the kind of unexpectedly good start that makes early mornings easier. The poolside gazebo is a standout -- a shaded, breezy escape from the relentless West Texas heat, and one of the few places outdoors where you can actually relax without melting. Rooms are clean, well furnished, and comfortable. Beds hit the sweet spot between soft and supportive, and the AC doesn't just work -- it thrives, keeping the room cool even when the outside temperature is doing its best impression of a blast furnace. The location is another plus: a short walk gets you to several restaurants and a full grocery store, making it easy to grab dinner or stock up without needing to drive.

We called and asked the hotel if they had 2 adjoining rooms available while on our way to Midland,…read morethey confirmed they had ADJOINING rooms available so we booked and paid over the phone. When we arrived less than an hour later they told us they booked us 2 rooms but they did not have adjoining rooms available. We asked for a refund as we specifically requested adjoining rooms during the booking process, the lady at the front desk was EXTREMELY RUDE and refused to process a refund, stating they had a 24 hour cancellation policy. This did not go well for any of us. I feel like they intentionally lied during booking to take our money knowing they would not refund it when they were not able to meet our needs. I will admit that I got ugly and tempers flared, she would not allow me to speak with the "Manager on Duty", she told me she did not have a phone number for him. She did finally send him an email and he agreed to refund the money (in 3 business days, I'm still waiting). I am hoping they give the refund as they stated, if not I will spend the money on an attorney. I will never waste my time or money with this hotel.

I have always traveled with stress leaving town on vacation with family since meeting CW Porter…read morewith Amera Travel our vacations have been stress free and unbelievable!

We have booked several cruises thru Amera Travel and enjoyed each one. On our last cruise, we…read moreexperienced airline/weather delays and C.W. with Amera was able to adjust our travel plans with the airlines so we wouldn't miss getting to our cruise on time. We booked a family trip to Cancun for 15 family members and Amera booked our complete international flights for us which was a huge relief and made our trip easy to arrive to Cancun and return home. I will always use Amera Travel for any of our travel needs.

Bryan and Becky are the best, most reliable transportation company in the Midland area. They…read moreaccomplished several last minute VIP trips from airports, to hotels, to dinner and beyond. Their fleet of cars is new and comfortable, they were knowledgeable of the area and very accommodating to both my passengers and myself. They provided constant updates for me the booker and a quick receipt at the end. They are competitively priced and worth every penny in peace of mind. Most excellent, call Bryan and you'll be all set!! I book cars in every corner of the country and wish they were all like B&B :) Best!!

From the owner: B&B Platinum Limo., LLC promises to enrich the life of each customer by providing a unique and…read moreexciting experience with exceptional service. Our number one priority is to help you, the customer, to enjoy the ride of your life in our massive 20 passenger superstretch Cadillac Escalade limo and Hummer H2 limousine. Its immaculate light show and spacious interior will provide customers a private or party bus atmosphere. Whether your limousine need is for weddings, bachelor parties, bachlorette parties, proms, night on the town, birthdays, anniversaries, concerts, quinceaneras, dinner dates, corporate trips, sporting events, shopping, casino trips, wine tours, Christmas light tours, spa/salon appointments or even the Permian Basin Oil Show; we will go above and beyond to tailor your memorable occasion (ex. theme color match, special messages on TVs, rose petals on the floor). "The Ride of Your Life" is awaiting you!