If I could give negative stars I would…read more I had been in touch with Candace via email getting info to set up a shuttle for my mom to get from Midland to Odessa for her MD appts. Via email the customer service seemed wonderful. I was informed I didn't have to call to schedule early -but to just call 30 min ahead and that I could pay for it by phone. A couple of months later, my mom needed the ride. I wanted to make sure she got it I called really early -early early morning like around 3-5am (it's been a few months so I don't exactly remember -but I hadn't realized they closed -thinking they had a call center that functioned 24 hrs). The guy answered and seemed upset. I explained I was in a different time zone and apologized for waking him up. I explained my mom needed a ride at 8am. He told me to call back at 7:30 -I did. When I called he was already giving someone else a ride from the airport -I guess they only have one working car/driver... he said he'd call me back if he could make it to my moms. At 7:45 I started to get worried. I called all the different numbers I could find online for GK, most didn't answer, some were forwarded to the original number I'd called (I could tell because when I was forwarded the voicemail was the same). It was nearly 8 and this guy still hadn't called me back and was obviously avoiding my calls. I had to reschedule my mom's MD appt to another day. The day went by and they never called me back. I emailed Candace on 4/15 to notify her of what happened -still haven't heard back from this company and don't expect to. I will not bother with them again, really horrible customer service.

How hard is it when someone makes an appointment for a week to get picked up and dropped off and…read morethe same location everyday? Apparently rocket science for these people. Haven't been on time the whole week. At very least an hour late each time. When arrived at airport they were 3 hrs late. If you have any plans that are important do not use this shuttle service. You guys suck!

At the last minute, as in about 2 hours before my flight, my ride to the airport fell through and…read moreMidland Shuttle Service saves the day! I called a couple other places, taxis and other shuttle services, but Midland was the only one able to schedule a last minute pick up so I could make my flight. The driver arrived promptly and was professional and courteous. The shuttle was clean and we made it to the airport on time. They could have charged me anything since I was in a pinch but only charged their standard fee.

I was in a panic, late for my flight in Midland, and I was stranded in Andrews. I called this…read moreservice and they were very friendly on the phone, and my driver arrived earlier than expected. I explained to him my situation and he got me there, again, earlier than expected. Edward was fantastic and the service helped me in a moment of crisis when I almost missed my flight home. If I could give them 6/5 stars, I would, and the next time I'm here they'll be my first call for a ride.

i was very imp with the service. They were prompt, professional, courteous and friendly.read more

She charged me $70 for a quick ride. It was a round trip but it was way to much. Wasnt even close…read moreto worth it at all. Would not recommend.

Son driving company vehicle that the owner acknowledged has brake issues was driving east on N…read moreState HWY 349, while making a turn o to Holliday Hill road south was unable to make the turn but attempted anyway at a speed of no less then 50 mph coming almost directly head on with myself, wife and 7 year old girl. She acknowledged this car has break issues so her wasn't lying when I caught up to talk to him about almost killing my family. Poorly trained drivers like her son are the reason there's so many crashes in this town. Horrible.

I had a fantastic experience with this company. I used John's services for multiple scheduled long…read morerides over a weeks time. John was easy to get ahold of- at any odd hour, personable and flexible with our needs. The service was very reliable and there was excellent communication and follow through on everything we discussed. I would definitely recommend this service and will be using it again in the future.

Driver showed up late, and then filled up with gas when taking us to event. Would not disclose…read morerates before booking - very shady.

Absolutely 0 stars, the dispatcher was horribly rude. Then when my cab finally arrived I was…read moreshocked. Her cab smelled horrible like cigarettes and trash, she was incredibly rude. Anytime I spoke she snapped at me and answered me ignorantly with an attitude, she is racist and thought it was ok to say that where I lived she called little Mexico because its just a shitty place to live. Which I do no appreciate because my husband and son are mexican. Her driving scared me, she was either speeding or she was going WAY under the speed limit. She was swerving all over the road because THE ENTIRE TRIP SHE WAS TEXTING. I will never contact this company again because I want to live.

One star is probably too much, I've never been treated more rudely than I was with this dispatcher…read more He tried to tell me that my address didn't exist and that he was going to flag me as a prank caller. Hands down the worst company in the city. Explore other options before calling

This is the sorriest organization I have ever dealt with. The company is totally unreliable,…read moreunable to provide cabs even if specifically directed. Even after three calls to ensure that a cab would be available at a specific time, this company failed to produce a cab within the agreed upon timeframe. Next time I'll hitchhike -- more dependable than MIdessa. Get a scooter.

They were very nice. The only negative is it took them a long time to get there. I arrived at my…read moredestination safely.

Bryan and Becky are the best, most reliable transportation company in the Midland area. They…read moreaccomplished several last minute VIP trips from airports, to hotels, to dinner and beyond. Their fleet of cars is new and comfortable, they were knowledgeable of the area and very accommodating to both my passengers and myself. They provided constant updates for me the booker and a quick receipt at the end. They are competitively priced and worth every penny in peace of mind. Most excellent, call Bryan and you'll be all set!! I book cars in every corner of the country and wish they were all like B&B :) Best!!

From the owner: B&B Platinum Limo., LLC promises to enrich the life of each customer by providing a unique and…read moreexciting experience with exceptional service. Our number one priority is to help you, the customer, to enjoy the ride of your life in our massive 20 passenger superstretch Cadillac Escalade limo and Hummer H2 limousine. Its immaculate light show and spacious interior will provide customers a private or party bus atmosphere. Whether your limousine need is for weddings, bachelor parties, bachlorette parties, proms, night on the town, birthdays, anniversaries, concerts, quinceaneras, dinner dates, corporate trips, sporting events, shopping, casino trips, wine tours, Christmas light tours, spa/salon appointments or even the Permian Basin Oil Show; we will go above and beyond to tailor your memorable occasion (ex. theme color match, special messages on TVs, rose petals on the floor). "The Ride of Your Life" is awaiting you!