I had been taking my dog here for several years and was generally pleased with the services, until…read morea recent incident that completely changed my opinion. Two weeks ago, my dog suffered a broken blood vessel in his eye due to a grooming harness that was not adjusted properly. While being dried, he attempted to jump off the grooming table. Although the groomer caught him, there was a moment when he was left hanging by the harness. As a professional grooming business, I would expect staff to anticipate that dogs may try to jump and ensure proper safety measures are in place. My niece picked him up and contacted me right away. When she sent me a photo of his eye, I was heartbroken. After I called and left a voicemail, an employee named Carla returned my call and initially stated that my dog had arrived with the injury. If that were true, I question why grooming services would have been performed on a dog with a visibly red and swollen eye. Later, after reviewing the video footage, Carla called back and acknowledged that she could see where the injury occurred. She advised me to take my dog to the veterinarian and stated that the expenses would be covered. I did exactly that and provided both the veterinarian's notes and my receipt. I only requested reimbursement for the grooming service ($100) and the veterinary bill ($125). However, the owner has since claimed that the incident was my dog's fault and has refused responsibility. If you love your pet, I encourage you to carefully consider this experience before bringing them here. My goal is simply to prevent another dog from suffering the way my Teddy has. PS-They don't deserve a single star. It's the lowest level you can select with Yelp.

Daisy's first time here & she needed a new summer "doo"! The gals here are super nice. I liked that…read morethey allowed most of the pups to roam freely & not put away in a cage. Daisy was lying on a towel very relaxed and beautiful when I arrived to pick her up. The people here were all very nice & friendly and I loved the job they did on my baby! Will definitely be back!

First time here for my maltipoo. Brittany was very nice and walk me through the process. I was so…read morehappy to see my Precious when I picked her up. She kind of reminded me the first time I took her to the groomers and it was a horrible experience there. I love how all the matted parts are gone. It's going to take my kids some time to get used to how she looks lol.

Great experience happy dog happy mom. Healthy shiny deshedded coat and nicely beveled nails on Labread more

They do an amazing job with grooming our doodle! They are professional and they groom him just…read moreexactly as we discuss ahead of time! He always looks so handsome when we pick him up! It's a perfect job! The grooming is super smooth! They are reasonably priced, do great work and take care of our dog well!

Hubby and I relocated to Stockton last summer and were having some challenges finding a good and…read moreconvenient groomer. Every single one we went to had the annoying habit of scheduling a boatload of people at the same time so when I show up with my pup, it was utter chaos and insanity. While the last two groomers all did a decent job on our fur baby, I didn't like that they only worked M-F and not Saturdays. I totally get that, I only work M-F and don't work Saturdays either, but taking time off on a weekday morning to take my pup in and taking more time off to pick him up is not convenient for me. Anyway, went on the Stockton Reddit thread and got several recommendations, and Paw Prints was one of them. I called on a Friday and had no expectations of getting an appointment for the next day and would have been fine with the following Saturday, but the owner, Jeanne, told me she still had availability for this Saturday. After explaining to her my issues with previous groomers, she told me it would be fine if I wanted to bring in my pup between 9:30-10, to avoid the rush, which I did and it was so nice because I was the only one there. Picked up my fur baby a few hours later and he was sooo handsome and adorable. It had been seven weeks since his last grooming (hubby was calling him Ragamuffin) and he looked so good! Jeanne and her crew did such a wonderful job. I scheduled Bandit's next appointment before I left.

This is our second time using Groombuggy for our dogs, and we couldn't be happier! The first time,…read moreJanese worked her magic on our Labrador, Nala. Other grooming places we've tried in the past never seemed to get her truly clean (Nala does not like water), but Janese exceeded all expectations. When my wife saw Nala after the appointment, she was amazed. Nala looked and smelled fresh. For the second visit, our Frenchie, Reese, needed a good grooming session. Janese did an incredible job. Reese came out happy, clean, and clearly well cared for. Janese really knows how to handle our dogs with so much love and attention. Groombuggy has definitely become our go-to for all our dog grooming needs. Highly recommend!

The overall experience was fantastic . Angie was so great with my older girl Roxy and I…read moreAm so pleased with how Roxy looks and smells. Great job snd I look forward to the next spa day for Roxy and I know she will too!

Hi, I picked up my…read moresix-year-old Shih Tzu today from Sherries after she was done grooming him, and she did a phenomenal job. She's been doing dog grooming for over 30 years, and because of her experience I am very comfortable bringing my kid there. I didn't have to question what was going on in the back, and I didn't have any negative energy, dropping them off and picking them up. It's nice to have someone like her around to do doggy grooming because for some of us they are our kids. Thx

Took my dog in for the first time this summer and it was terrific! Clean. Friendly. And my dog…read moresmelled and looked great!

Renee was great! He did an amazing job on my dog and I was able to be close to the van for the…read morewhole time. He was training another person but my girl looked great when he was done with her. He did take special care of her as she is 16.5 years in age. I will definitely use him again, thank you Renee! Prices were reasonable too !

I've been using Wow My Dog for awhile and each groomer has been excellent…read more Today Yan came and he was new to us but he immediately had our timid St Berdoodle relaxed more than she ever has been. She was fairly outgrown and I showed Yan some photos of cuts I liked and he did exactly want I wanted. YAY! He even texted me to ask if I wanted to come peek at her to make sure I was happy with what he had done. Our dog is 57 pounds with poodle type hair so I know she's not an easy dog to groom but he did a fabulous job! Wow my Dog is excellent at communication about appointments and estimated arrival of the groomer. I am one that appreciates as many as reminders as possible so I love this about them. 5 stars for Yan today!!!! Thank

If you live in South Tracy and can make the trek thru Tracy Hills, and you have a floofy pup that…read moreneeds a cool haircut, I definitely recommend JC. You will need to ask him specifically for pricing because for me, from quote to actual payment, there was a difference. It had been 3 months since my dogs last haircut and I didn't realize he was matted by his ears. Even when giving him a bath, I couldn't tell. He cleaned up nice! Thanks, JC.

I was looking for a groomer for my pup as this was his first visit to one. I wanted to make sure it…read morewas the right one from the start. The communication between the groomer and I was very smooth and easy. Best of all, I loved the finished product! My pup looks so cute. I will definitely continue to use Superdog Grooming.

My sweet little Kenzie looked fantastic when I picked her up. I also didn't pick her up or grab her…read moreright away so I could see how she was reacting. Normally she is stressed and can't wait to leave, it was like leaving your child the first day of Kindergarten and your child just walks away happy to join the kids. She wasn't stressed at all and again she looked fabulous! Thank you so much & Kenzie thanks you too!

I am extremely disappointed with my recent experience at The Pink Puppy Dog Grooming. I booked a…read more12:00 PM full groom appointment for my toy poodle and provided clear reference photos in advance showing the short summer cut and poodle feet I wanted. My dog was kept there for over 4 hours with zero communication or updates about delays. When checked on, the staff seemed visibly frustrated due to being backed up & informed me there was a matted dog they were working on. I completely understand that however if you know you cannot service multiple pets or you've fallen behind, a courtesy call is the least you can do. Instead of the requested cut, Theo was completely shaved down, and his face was left sloppy with excessive hair around his eyes. My dog gets groomed regularly (every 10-12 days) & we all brush him regularly so there was no reason to shave my pet. When I reached out to express my dissatisfaction and request a refund, management admitted to scheduling mix-ups and promised to address the issue, but they have since completely stopped responding to my messages. Leaving a dog in an over-scheduled, stressful environment for hours only to shave him down without consent and then ghost the owner is completely unacceptable. Save your time and take your pets elsewhere.

Tried calling and they don't pick up. One time they did and we asked for appointment for grooming…read morethe cat and they said they needed to check on the availability of their other clients. They never called back, so we tried calling them again later for an update but they don't pick up their phone. Even tried texting and no response. I just wanted to groom my cat and that's all.

Vanessa was amazing and she did a great job on my 6 month old goldendoodle! It was his first…read moregrooming session and I was honestly scared for him at first but he came out the van his usual hyper, go lucky self. She's also super flexible. She was able to squeeze me in for an appointment the day after! She was kind enough to stay a few minutes after to give some after care tips until he needs another haircut. ** I've seen this in the previous Yelp comments so just to address it: She obviously is a mobile grooming service so she will need to hook up to your house. Some outlets in our office wouldn't turn on during the session (obviously) but everything resumed completely back to normal once she unplugged and left. Lastly, she's super affordable. For $105 she bathed, trimmed the hair, cleaned his ears, cut his nails, brushed his teeth and put a cologne at the very end leaving him incredibly soft and smelling amazing. Overall great experience! Definitely recommend as I will surely be booking with her again

They always do a great job at a very reasonable price. The gals are super nice and good with…read moreanimals!

Communication goes a long way! Brought my yorkie to get cut by Brianna and she's cool and…read moreprofessional But the girls she has working with her are so unprofessional and rude. I dropped off my yorkie at 11am and had to call for an update around 4pm which I was rudely told he would be ready at 4:45 so I show up at that time and was told 20 more minutes. Meanwhile the staff is just sitting around doing nothing and she could have gave me a courteous call that he was running late. When I mention it to her she gives me an attitude. The place is super hot inside with no AC. I will not bringing my dog back to this place ever again. I hope the staff here improves and learns some customer service skills cause they are terrible and very unprofessional.