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Southern Thunder Harley-Davidson

3.8 (22 reviews)
Open 9:00 am - 6:00 pm
Updated 1 month ago

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Sportster
Steven L.

I drove almost 3 hours to get here. I came to Memphis to buy two things, an ATV and a motorcycle. Anyway, while I was walking up to the door , I saw some motorcycles I decided to look at outside. Then, this young salesman comes up and abruptly asks me " how did you get off work to come here". I said "I'm on vacation". He said "oh". Now, he said this in a "putting me down" type mentality. I know the difference. I felt insulted as if though he didn't think I could buy. The respectful thing to do is to come up and introduce your self, and shake hands. This is the professional ethical southern thing to do. But, no he didn't do that. He's more worried about me not working than selling me a motorcycle. Or he's had a bad day and wants to use -transfer aggression- out on me. Either way, that ain't right. Then he starts constantly asking me questions one after another. I have never been bombarded with so many questions in my life. I mean I can't even concentrate on looking at the bikes and finding one I like without thinking about the questions he was asking me. I got a nervous feeling with this salesman. Hounding me and following me around and asking me stupid questions. Just made me uncomfortable the short time I was here. Let me tell you I was very glad to leave this place and take my business else where. I mean, I just wanted to come here and look at Harley Davidson motorcycles. Not to be annoyed with someone I don't even know asking me questions - questions - questions like some little kid does. Recommends: If you come here, tell them up front, "Don't ask me any Questions". Secondly, if they make fun of you because your shopping during "work day hours" instead of working, just go to another motorcycle dealership and buy one from them like I did. In summary, if you come here expect to be asked a whole bunch of questions continuously one after another, and more questions after another until you just want to leave. I hate I had a bad experience here today about 2pm on a Wednesday. I'm going to Desota Honda where they don't worry their customers. Final thoughts: although I didn't buy a motorcycle today, I did buy an ATV at another motorcycle dealership here in town. Now, I am going to buy a Harley Davidson motorcycle, but it will be at another Harley Davidson dealership besides this one because of the way I was treated here. It is the simple truth: customer service is the most important factor in any business. I didn't get that here. So, I'm not coming back. I have reviewed almost 1000 businesses across the south. This business becomes only about 4 out of 1000 that gets just one star from me. Most have gotten 5 stars. I'm not wasting my time coming here again. Final note: check out the pretty red Sportster I took a picture of while here. Now that's nice. I will be driving a Harley Davidson motorcycle very soon. Thanks Harley Davidson for making the best motorcycles in the world.

Welcome
Junior H.

Great employees, eager to adhere to your needs, plus you are here to spend money, so the feeling of not being pressured just to get the next best thing they will look into where and what is right for you

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7 months ago

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3 years ago

The show room was nice, tons of clothing options, but the service was not great, and the prices were extremely expensive.

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6 years ago

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10 years ago

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Bryce B.

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4 years ago

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3 years ago

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4 years ago

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11 years ago

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Sarah O.

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6 years ago

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10 years ago

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8 years ago

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Kim P.

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11 years ago

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13 years ago

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15 years ago

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9 years ago

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9 years ago

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12 years ago

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11 years ago

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11 years ago

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Bryce B.

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11 years ago

Awesome place. Great staff and amazing selection, fair prices. From gear to bikes to rentals, this is the place! A++

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Bryce B.

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11 years ago

Very Beautiful Dealership! And very friendly staff! All around Great place!

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11 years ago

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Review Highlights - Southern Thunder Harley-Davidson

Have stopped in many time preciously but this time my "12 FLHTC had a breakdown in Tunica, Ms.

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Another great motorcycle dealership that treats you with respect. I told them "y'all are real nice…read moreand I appreciate you helping me out and letting me look at your ATVs and motorcycles. They didn't worry me either with a whole bunch of questions either. They were friendly and helpful and even gave me directions to another dealerships. I have to come to Memphis to look at motorcycles because there are none where I live. I did like the new 2016 Kawasaki motorcycle up front for $8600. I might think about that one. I even took a picture of it.

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Gemini Cycle Supply

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I honestly can not say enough about this shop!! They are absolutely amazing and genuine honest…read morepeople. The repairs are super quick and very fair prices. I wish I lived close by I would only have Gary work on my motorcycle. Bit of a story but just shows how great Gemini is.... I was making a trip from Upstate New York to San Antonio. Second day In the trip and Saturday around 2pm I hit something in the road and snapped a bakers dozen rear spokes right outside of Memphis on the interstate. After talking to the Harley dealer in Memphis 2.7 miles from where I was and being told they don't work on spoked rims, which is mind blowing, I called the Harley dealer right across the border 17 miles from me they said it would take weeks and they honestly didn't have anyone that knew about spoked wheels. The Harley dealer recommended me calling Gemini. Called them up and explained my situation and with out hesitation they told me to bring it in and they will get me back on the road. Well the tow truck was a nightmare to deal with but I didn't get there until 6pm those people stayed over 2 hours after they closed to wait for me and trying to get me back on the road. Unfortunately there was nothing Gary could do my rim was too heavily damaged. Told them I was renting a bike to finish my trip and I would be back in town on Thursday. They had my bike fixed ready for me Wednesday. Super nice people. You don't get that in a shop anymore where they honest care about the customer and not rip you off.

susan, gary and vince family run gemini cycle supply the place to get all your v-twin needs and ol…read moreskool customer service from the top down. they are a true service oriented dealership. great visit and great catching up. all the best! duncan the butler group atlanta, llc

Southern Thunder Harley-Davidson - motorcycledealers - Updated May 2026

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