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    Southern Roots Outfitter - Covington

    3.0 (2 reviews)
    Open 10:00 am - 7:00 pm

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    2 months ago

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    5 years ago

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    Barry's Better Menswear - "Dress Better, Live Better"

    Barry's Better Menswear

    4.0(4 reviews)
    48.4 mi

    We bought my husband a suit for a formal wedding at Barry's. The price was ok. We were under the…read moreimpression that the alterations being done to the suit were going to be professionally done. The sleeves of the coat were too long, the pants were nearly 14 incges too big, the butt was HUGE, the legs were at least 20inches too long. Mind you my husband is not a small man at 6'1'' with a large barrel chest and very long arms but he has not butt and average size legs for a big guy. When we came 8 days later to have him try on his altered suit and pick it up, it was very clear the alterations were not correct. He tried on the suit and we attempted to show them all the issues and new ones. Including the now much tighter fitting coat in the chest. They got squirrely with their answers and we got told to take it to their Alterations person to be fixed, at our cost, since they had done the original alterations to the suit. I was not ok with what felt like a bait and switch. We took the suit to our local trusted Alterations person, who has been in business for 40+years. My husband tried on the suit for her and she shook her head. It was very clear that the suit we had purchase had fit him correctly across the chest now did not allow him to cross his arms and the sleeve still was too long. The suit coat had been some how altered and was entirely too tight now. She even opened up an internal arm seam and found the error in the shortening of the arm. It was VERY clear the arm had been shortened via the arm pit and was not even cut evenly. She also had to take in the waist of the pants, shorten them, and remove many many inches in the legs and butt of the suit pants as they looked as if my husband was carrying a tent behind them they were so large. She told us there was unfortunately nothing she could do to the suit coat since they had not left hardly even a ¹/ inch seam allowance, but to go back to Barry's and get a new coat. I came in to Barry's to see about swaping the coat for the correct unaltered size. I was told that my Alterations person didnt know what they were talking about! That the suit had fit my husband at pick up and there was no way they could have had the chest altered. They insisted on keeping the coat. They told me that my husband HAD to be there to try it on for them, even though we had tried to show them the error at pick up. They even told me I was wrong about my husband's complaint it was too tight at pick up, that he had said it was fine. They had too see if it was actually an issue on him for themselves. But that there wasn't a way it didnt fit him right. So now we only have the pants. Im having to try to get him to leave work early to come get re-fitted in the missed up coat. Oh and did I mention we have less than a week now befor the the wedding to have this fixed!

    Jason helped my Girlfriend and I so much. Even when they were really busy and stretched thin he…read moremade sure to help me and show me as many options as possible. The prices are good, but not super amazing for renting a suit. 10/10, great employee.

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    Barry's Better Menswear
    Barry's Better Menswear

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    Ross Dress for Less - 10 ft rug

    Ross Dress for Less

    2.4(5 reviews)
    0.5 mi

    Zero stars. I'm five feet tall, I requested help to load a…read moreheavy ten foot rug into my vehicle, Because they were nice enough to have an associate Help me get it up to the front. But they (register #1)said I had to purchase it in order to hold I mentioned if someone could help me load it I wouldn't have to leave it and they said they should have somebody help if i purchased it by talking about the guy who helped me bring it to the front who was my same build . The line was wrapped nearly around the store. So by the time I got to check out I was at register 2. I realized after I said hello and heard nothing back She had a scowl on her face But her buddy came in for his shift and she was perky and gave him a greeting. Since the guy who initially helped me retrieve the rug was back on the register and guy #2 just walked in doing nothing at the time, I mentioned maybe she could hold him for just a second So that once I paid he could help load. She proceeded to mutter something and she d*** sure didn't offer to get her big a** from out of the register to go help me get my rug And bluntly said I had to get it handle it do everything myself. I can see how a lot of people would say that's my purchase. I need to handle it, But it went from a kind request and cooperation to absolute shitshow with this woman. She flat out ignored her co worker that leaned over one foot from her to talk , She claimed the earbud in her ear quit working, Which had nothing to do with somebody one foot away talking. And then she said her ear quit working also So I manhandled the rug and got it over to her and she held her hand up high like she couldn't touch it, I told her that was as close as it's gonna get if she wants me to purchase She might have to work today, Of course, that was her chance to respond with some stupid remarks in which I told her my thoughts. Everything was purchased and I told her I was going to leave the rug there after she said i had to move it, and i said since there is no help I would be back with my car up front. I'm pretty certain if this review gets back to her then she will know exactly who I was and won't give a damn either way God bless you honey, it's obvious nothing is going right for you but if this is how you treat everybody who is not the right shade of tan Then go stuff it in your stocking

    What a wonderful store, and what wonderful customer service agents! As soon as we got through the…read moredoor, we were greeted with two hallows! In addition, the store was very well-kept. Glad this is my neighborhood store!

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    Ross Dress for Less
    Ross Dress for Less
    Ross Dress for Less

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    Southern Roots Outfitter - Covington - menscloth - Updated June 2026

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