As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

We had a leak in our roof after the big storm. Martin Roofing Services responded immediately and…read morecame out the next day. Very knowledgeable about everything roof related. Very professional and very nice as well. Couldn't have asked for a better interaction. 100% will be my go to roof guy for anything in the future.

It's the absolute best company to work with! My insurance cut me a check for storm damage for…read more$14,000. Paragon Roofing came and cited several codes that needed to be met and a full siding wrap as we had damage the adjustor did not catch. We submitted a claim for $50,000 with supporting documentation, which was approved and paid out in less than 48 hours. Paragon is honest, consultive, and went to bat for me with no issues. Highly recommend!

Couldn't be happier with their service. Nick was informative and didn't try to up sell me on…read moreanything. I asked them to look at a few loose shingles I noticed and the next day they came out, inspected it, and repaired it. Fast, easy, great customer service from Debbie and Nick. Highly recommended!

In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

Recently Fairview experienced a severe hailstorm with hail sizes of almost baseball size. The…read moredamage was severe and required the installation of an entire new roof on our home and detached garage. Without any hesitation I reached out to Roofer Rx because I knew from previous experience that Jimmy and his crew could handle the job. In the past, Roofer Rx has repaired the roof over our back deck and also installed/replaced two skylights. Both of these jobs were completed by a professional and competent crew. We were very happy with their work and the price. When it came time for the work to begin on the new roof, we were amazed at how quickly his crew went about the removal of the existing shingles and the installation of the new ones. The work was completed in one day! The clean-up was excellent, they left nothing behind. Our lawn and landscaping were untouched and you could not tell that any work has been done. With all three jobs, Jimmy came out and reviewed the damage to determine what was needed. He gave us a fair estimate and he stuck to it. We feel that in all three jobs, the price we paid was worth the value. I have recommended Jimmy and Roofer Rx to others and will continue to do so. Their work is professional, they are experienced and they know what they are doing.

They fixed my metal roof with new screws that will last, then replaced my gutters with a very quick…read morejob and they look so much better than my old leaky gutters! Gives a whole new profile to my home

We lost many shingles during a storm and called MidSouth. William Richie was a pleasure to work…read morewith from the start. We received prompt and courteous service. All of our questions were answered accurately and communication and responses were very timely. The service during the installation was super. Everything took place right on schedule. The clean up excellent as well. William's follow-up sealed the deal. We love our new roof and had an excellent experience. (Look at "before" and "after"!)

MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

I had my roof replaced and this company was top notch. Excellent work and cleanup. The price for…read morethe quality of work was beyond amazing. Communication was so easy. Roofing Renovations checks all the boxes. If you need someone to do you a solid, call them before anyone else!!

I would never suggest using this company. It was a long nightmare started on 10/2020 and still not…read moreover due to them not sending our final paperwork because we withheld 200.00 from the due to paying ourselves back from having to buy a magnetic tool and spending hours picking up the nails and trash. here is a list of things that you need to think about when using this company. *We had to buy a magnetic pickup tool *It took over 5 hours to pick up nails form our yard and from our neighbors *We couldn't even let our dogs out due to nothing being cleaned up and fear our dogs were going step on or ingest something outside. We had to go outside at 7pm at night and try to clean up the mess in the dark so our dogs could use the bathroom. *Due to the lack of communication of when people were leaving my husband's vehicle was stuck In the garage over night while my car was parked down the road because there was no place to park and was afraid of getting nails in my tires. *My son couldn't come home that night due to no where for him to park and he had to take off 3 hour that Monday due to him not being able to due his job because he works a call center job and couldn't hear with the hammering and dogs barking *No communication what so ever from the supervisor that was supposed to come out that day but didn't show up or call and until I called him to find out why he didn't show up was he had COVID. I had been around him so I should have been told. Not the mention he brought his dad and son out and none of them were wearing masks. *Found beer cans in the trailer that was used for the shingles, so drinking was being done on the job. *Wasn't even told when our appt was. I text supervisor to check on this and he said that he had us set up for a date that didn't even work for us, so we had to reschedule. *Truck shows up at our house the Thursday before our appt. and dropped of shingles, we were ever told anything about this so lucky we were home. *We had to be the communication between the insurance company and roofing company due to one party or both not communication back. *General lack of concern by the Supervisor and Owner. No to mention we are now going on over a year of dealing with this.

Jeff Camp is professional, friendly and really awesome. He was worked with me since the insurance…read morecompany has not been very helpful in the claims process. He definitely goes over and beyond and I appreciate it so much. He explains very thing I don't understand.

Jeff from MCR was amazing. We experienced a leak on our daughter's bedroom and needed the roof and…read moreattic inspected. He was kind, professional, and informative on next steps to fix the problem. He also climbed into the smallest attic to find the point of leakage. We will definitely be using Jeff at MCR in the future!