If I could give six stars, I would. Had deer damage repaired and my SUV looks fantastic. They kept…read moregood communication with me and the insurance company. They have good office support and are responsive. The detail work on the inside was fantastic; and I have two messy kids so THAT was nothing short of a miracle. Car looks new. Thank you!

We hit a deer around 11pm the other night. Airbags deployed and auto called the police to which…read morethey auto called this tow company which was at the top of their call list for that time. We were still extremely shaken up and unaware they already called this place so we called Gibsons asking if they could wait so we can see if the truck is still drivable. We had an ambulance there and 3 cop cars trying to deal with all of that. The OWNER picked up and immediately gave us an attitude cause we were asking for them to wait. So much happened during and after the accident we've yet to have a second to breath. The owner said "yall are wasting my time" and hung up on us all because we requested the driver (that we never even requested in the first place) to wait to see if we can drive the truck to the exit to save hundreds of dollars. They never informed the cops they canceled nothing. Left us stranded there until an actual respectable towing company had to come all the way out from Casper to save us. Never ever use this horrid company. Especially in the type of business they have, they should understand a situation like this and actually want to help people instead of pinching for money. Hanging up on a customer that you know just hit a deer and the cops requested YOUR company to help with the tow.. is beyond crazy and inhumane. The cops were even dumbfounded with what yall did. Disgusting.

If I could give them 10 stars, I would. Outstanding service! Professional, knowledgeable, timely,…read moreefficient, friendly--just like a kind neighbor. They took good care of my Prius, which is more complex than other cars. Their equipment was clean and in excellent shape--like new. Great experience. They were a bright light in a tough day. What a blessing! Thank you, Marc and Kyle (Kelley?)! I can't recommend Gibson Towing enough!

We were staying in the local KOA and our Motorhome was giving us starting issues. The KOA referred…read moreus to Crossroads Diesel. We called them and two hours later, Kyle came and quickly diagnosed our problem. We thought we needed an alternator but Kyle told us our two year old battery would no longer hold a charge. Kyle was polite, honest, and very knowledgeable. We would encourage anyone in the area to call Crossroads.

If you ever need towing or recovery, Russ is the best to use. We were traveling through in our…read moremotorhome and he came to our rescue. Thank you again Russ for all that you did for us. You saved the day!!

While traveling to take my daughter and her horse across country to school we hit a deer. Russ was…read moreamazing and kind while he insured we were all safely rescued from the side of the interstate. He was our knight in shining armor!

Tom came out late after I lost my battery and alternator and made sure we were good for the ride…read moreall the way back to Colorado. Thank you for rescuing us

Sasha works so hard, and gets the job done right! There won't be a speck of dirt in your vehicle…read morewhen she's finished!

Wow! Talk about great service! Tyler got my truck in immediately after breaking down. He found the…read moreproblem in no time and had the part delivered and installed by the next day. I don't recommend breaking down, but when it happens, call Automotive Excellence first! They are honest and up front about cost and estimated repair time. I am one very happy customer!

Patrick knows his stuff.... he's honest , fair , and most importantly careful with your vehicle …read more Highly recommended...

Mark and his crew work hard to provide excellent service to their customers. Gibson's is 1 of the…read more2 AAA towing companies. He would take the 30 mile trek to Bill, Wyoming in stride with nary a complaint! They are real busy most of the time. Keep in mind a good mechanic and body shop usually is. Patience is a virtue for any good car owner. My go to garage in Douglas, Wy.