They were able to fix my issue, but they are way too steep with pricing. I was charged nearly $500…read morefor a part that was $40 online(same model and everything) and took 10 minutes to install. I was informed that they charge by the hour but $460(subtracting part cost) for 10 minutes(30 if you include the "diagnostic time") is excessive in my opinion. Definitely going to search for a cheaper route the next time I have an HVAC issue.

We have had a service contract with them for a long time, and I would highly recommend it. They…read morehave always gotten out to us quick, and in the 1,000,000° Alabama heat, that is much appreciated. They handle us quick and they know what they are doing. Did I mention they are fast? These guys are the real deal for you, if not melting is high on your priority list.

P & C Heating and Air is a great company for your HVAC needs…read more I have used them for heating and air problems as well as routine maintenance. They are very dependable. They don't leave you waiting all day. They call to let you know they are on their way to your house and they show up at your appointment on time. The technician (Mike) did an excellent job. He explained everything very well and answered any additional questions that I had. The office staff is very pleasant and helpful when you call or come in. Jennie and Teri will do everything they can to make sure you have a great experience. Call P&C if you want your problems solved.

P & C is a great HVAC company! They installed our unit in our new build in 2018 and have serviced…read moreour unit ever since. The are always punctual and nice. We have never had a problem with this unit but know if we do, P & C is just a call away. I would recommend P & C for all your HVAC needs.

Had a membership with Benton's with two properties for basic preventative maintenance. The…read moretechnician no called no showed on a scheduled appointment time. No communication to let us know they were running late or would not even make it- rearranged my work schedule to be there for this. When I called their dispatch, all I received was the run around and no answers. The Office Manager calls me and I asked her to cancel my membership and she begins to lecture me on how I should have empathy and that things happen. I stated correct, things do happen- but suggesting me to be a certain way is not her job nor is it professional. At the end of the day business is business. After an earful, I was cancelled- AND they did not follow through with the service call they missed or even try to make things right. Thanks Benton's! True colors. Stay away!

We had a fantastic experience with Benton's. Easily the best customer service experience I have had…read morein Columbus in any industry!!! Technicians were extremely thorough, helpful, and kind. When Mr. Benton realized the problem could not be solved day of, he ensured that window units were installed the next morning without question. I have never seen this happen before. We needed extra documentation for our warranty company and he provided this promptly as well. I don't imagine I will need HVAC services after their repairs, but I will recommend Benton's to anyone that does.

We had the Home warranty required repair company address our system three separate times. I was…read moreready to replace an 8 year old unit because it just stayed problematic. The truth is my system is fine we just needed the quality and honesty of JUST RIGHT. Here are the technicians notes: 11/27/23....there were a few issues with the system starting with it was almost out of Freon. Started leak checking and found a substantial leak at the liquid line inside at piston connection. Tightened the connection and stopped that leak. Outside at the condensing unit....all three service ports were leaking and they just needed Shrader valves tightened and real service caps put on. Put brass caps with o-rings on and stop those leaks. Noticed when l first got here there was ice built up around the bottom of the condensing unit as if it doesn't complete a defrost period fully. There is a defrost temp probe attached to the inside of the condensing unit that was mounted in the wrong place on the coil. Could tell it has been replaced before just wasn't put in the right place. I did mount it in its proper location. Inspected evaporator coil and found it very dirty as if the system had run without a filter for some time and collected debris. Washed it clean with coil cleaner and water. Charged system with 5 lbs of R410a refrigerant.....after checking the system in cooling and heating it's working very well now. I don't believe there is any reason to replace this system. It just needed someone to locate these leaks .....clean it up and do a thorough tune-up on it.....l mean....it's only 8 years old. The leak inside the evaporator coil was so obvious that l find it hard to believe anyone has ever looked for a leak. I will stop paying for a worthless home warranty and give this technician a healthy tip for his great work.

Called and scheduled a Monday morning appointment. I waited until 11:00 a.m. then called the office…read moreto ask about when they would get there. I was told by the receptionist that they would be there by 1:00 p.m. I ask it someone could call me if they could not make that time. She assured me either the service rep or the office would call. By 3:00 with no service or call I called the office again to be told the service rep tried to call, I had my cell phone with me all day while I waited, no call. The office lady was very apologetic and polite, but after waiting 8hr. with no call from the company I cancelled the appointment. This company may be I best at working on homes, but leaving someone waiting 8hr. with no outreach from them is rude and unexceptable.

Fixed problem quickly. Explained what caused the problem. Was very professional and polite.read more

My a/c unit wasn't cooling as well as it should and the technicians checked it out and added the…read moreneeded amount of Freon. They were very efficient and headed out to their next job

I have a rental property in Columbus and when my tenant called and said the until was out I called…read moreTriangle. Tracy was so helpful and went above and beyond. Mr. Jimmy had a whole new unit installed and up an running ASAP. Thank you so much Tracy and Jimmy!

This is the 4th time in a year that I have had to use John Wayne Plumbing. Ugh. 4 times. That…read moredoesn't include the 1 time this year I used another plumber to fix a Home Depot mess up. Anyway, I have had experience with this company to say the least. A year ago, for the same drain problem I had today. In between, they fixed a pipe in the front yard that the gas company obliterated when it drilled through my sewer pipe. I also had them replace a water heater. One thing I really like about this company is that they come out very quickly. The same day or next depending on when I call them. So, they are dependable. In this town, I find it hard to get people to come and work on things. I do know that the water heater was half the price of the first company I called. So, I think the prices are fair. Maybe not the cheapest, but not the most expensive either. The plumbers are respectful and nice as well. They also had empathy for what I was going through.

I called and asked could I get a quote plumbing work. Alan came out and looked at the job and told…read moreme what it was gonna take to do the job. I needed a water filter installed, a faucet replaced and a draining of the water heater. Within 24 hours I got my quote electronically and I signed it electronically. The next week I was scheduled to get the job done on Friday. Gabe and Alan came and got the job done in a few hours and did a great job. They were professional , they cleaned up the area and they even put bypass valves on my water filtration/softener system so in case my water filter failed, I wouldn't have a leak problem. I am very happy with the job they did.

We had to replace a 30 year old HVAC system that was finally dying. We got several quotes…read more Bradberry was one of the vendors we talked to. They gave us the widest variety of options, clearly delineated what each package included and why. The four options ranged from the lowest price of the three vendors to well above. We chose one of the mid-level options. Installation was scheduled very quickly, within the week. The installers worked all day on the project, running into a couple of significant obstacles but got them handled. There were a few code issues they had to address, considering it was 30+ years ago when last installed. The work was very clean and tidy, as were the areas they had to work, once completed. A very professional looking installation, and a super job by the install crew. We have had some configuration issues dealing with the smart thermostat. They have been out twice since install to address the issues without complaint. Very quick to respond when I contacted them. Everything is working well and I am exceptionally pleased with the service that I have received. I could not recommend them more highly.

I called to get an estimate to repair the hvac in a home we are buying. They couldn't have been…read morenicer or more honest. Denise called and scheduled the appointment with our realtor and Jon came out and thoroughly diagnosed the issues. He suggested checking with the installer of the furnace to fix the issue before having him do the work. We are from out of state, so it's so nice to already have an honest and knowledgeable hvac company in town.