Air duct cleaning service. Very responsive to inquiry…read more Professionally, Prompt, Impeccable service, extremely attentive to every detail. Honest, Informative, and knowledgeable. Left our home sparkling clean and smelling so fresh! After having Zsolt work on our system, I Would never think of having anyone else do it. He did an incredible job!

Great and friendly service. Was prompt and efficient. Worth…read morea little bit extra to get the job done correctly. Communication was fabulous. Very knowledgeable and courteous.

wow, whats an awesome job they did to my Mom's air duct system! team came on time and spent almost…read more6hrs. pics before and after were like night and day! i would give them 10 stars! strongly recommend. agree with most of the reviews. thanks Ductz!

All ducts were cleaned sanitized Air handler cleaned…read moreSealed in air flowsanitzed Dryer lint cleaned out that had compacted along w the venting outside. Jorge ariel guillermo were great Very respectful and cleaned up any residue

The service team Mark and Daniel did a fantastic job. They…read morewere very thorough. They did such a great job I plan on having my second home done and will request them

2 visits to home and carpets were not clean. Gentleman who did work was nice, but nice doesn't do…read morethe job. Had to call another company and work was successful.

Very polite and professional. Showed up on time and got the job done. He was very reasonablely…read morepriced I definitely recommend this company.....

Excellent service by Roy. Cleaned my dryer vent from the dryer to the roof - even went on the roof…read moreto make sure it was clear all the way through the roof vent. Speedy service! Very professional and friendly. We highly recommend Roy and his services!! Even replaced the metal duct from the dryer to the wall!

Servpro will not send myself nor my insurance company an invoice for services that started on…read more11/11/2024. My condo unit was flooded by the upstairs unit. The owner of that unit contacted Servpro. Since I was out of state I signed with Servpro to mitigate the water damage in my unit due to their bathroom flood. Servpro did all of the work except remove flooring because my insurance company had to approve it. After Progressive Adjuster confirmed the flooring had water under it and needed replacing, I requested repeatedly an invoice for work already done and an estimate of floor cleanup/replacement. To this day 12/12/2024, I have neither the invoice for the work performed nor an estimate for cleanup/replacement of flooring. I don't understand what is happening. I've repeated contacted Tayler at Servpro East Naples and have received no invoice for work performed, nor an estimate for clean/up replacement of flooring. Quality of work thus far has been acceptable but lack of providing documentation (invoice and estimate for floor) has not been good.

After checking reviews I contacted Servpro of East Naples over the weekend to see if they could…read morehelp me. I got an IMMEDIATE response by text and an appointment 1st thing this morning for a visit to work up a quote. That was very impressive as they offered help if I had an emergency and needed something sooner. Today a team arrived bright and early with big smiles & a 360 degree camera. The expert leader (10 yrs with the company) and Operations Mgr, Michael, did his job professionally and very pleasantly. The cleaning staff, Ramona & Andres couldn't have been nicer. I'll get their quote in 24-48hrs. My fingers are crossed that it's within my budget and I can hire this terrific team! Thanks, Servpro East Naples!

Josh was our repair guy. You should photocopy him and send him out on every job. He was thorough…read moreand provided thoughtful recommendations. He did a great job and made sure we knew what he had done. I am not sure if he is a better sales guy or repair guy! Thx!!

Finally it's work for heat also they did work they fixed it after while thank you very muchread more

Antoine the technician, was excellent! He provided a very good job, servicing the AC. He was very…read morepunctual and helpful and I can highly recommend him! We have used Family Air for 30 years and very happy with this company!

I have been a loyal customer of Family AC since 2005 and have always been impressed by the…read moretechnicians' professionalism. However, I am writing to express my extreme disappointment regarding a maintenance visit on February 2nd. During the six-month maintenance inspection, the lead technician pressured me to have my system replaced, despite my repeated and clear refusal. When we moved to my father's house to change a special-order filter, the lead technician remained on his cell phone in the living room, while I had to personally carry my ladder to the second technician in the laundry room. After they left, I discovered that I now need to have a ceiling painted and a retainer ring reattached to the ceiling. April 25th, I went to change my three-month filter, I found the existing filter smashed into the unit. It took considerable effort to remove it without it tearing apart inside. Due to these issues, I must incur additional expenses to hire a different AC company to inspect my father's unit to ensure his $120 filter was not similarly mishandled. The quality of service during this visit was a major disappointment and not reflective of the standards I had come to expect from this company.

We have used FCS for many years and find them to be completely competent, honest and they give good…read moreadvice. They recommended replacement of our failing A/C unit 15 years ago, and the model they suggested is still working, years beyond its expected life. In their most recent service, their techs identified a dangerous electrical condition in the wiring outside the unit, which help us avoid who knows what kind of harm. I would never consider any other company for the service they provide.

After a recommendation from a friend, I contacted them for a quote for a new installation in a new…read morehome. I sent plans, energy calculations, etc. After waiting almost a month, I emailed and was told the quote was coming in a few more days. (I don't think I should have to chase them for a quote.) That was 15 days ago. Happily I found someone else who actually follows up. If they can't do it, or don't want the work they should just say so, not waste time.

Wow! AMA's Service Tech Trainer Mgr. John was absolutely the best in solving our AC problems…read moremaking our unit sound like new!!! His dedication and vast knowledge was impressive! Thank you so very much for restoring our confidence in AMA's service department. We will request you for any future work on our AC unit. Again John, a heart felt thank you. Our apologies for not responding sooner. The McIntyres.

Wow! Not usually a word I'd use in describing a business, but apropos in this case. A prior…read morecompany had installed a new central ac unit last week. It was woefully underpowered. My neighbor recommended AMA. Andy from AMA came over and assessed the situation and recommended Trane units. (I was replacing 2). The cost was less than the original company quoted for inadequate units. The bad news is the original people refused refunding the $8,000 down payment. Sounds like time for Judge Judy. The best news is the new units are great. The tech Chris, came over to tweak the settings to our liking. They also changed out the filters which were filthy despite having supposed been changed last month. Highly recommend you hire them.