Your life and succesful recovery to full health matter to your loved ones and your heavenly father…read more My experience with Curtis Beahiorial Heal has been life changing for the worse. It is a huge responsibility to charge a person to help them with treatment for Behaviorial health and then when a patient has to leave the area to get family suport to not provide remote care until you have transitioned the patient to a new provider in their new area of residence. You have the in-depth knowledge in many cases after seeing a patient multiple times and to lack the care for a patient to transition them lovingly to a new provider with virtual consultation as needed during this transition when the patient needs your support, not lack of willingness to guide a vulnerable person to a new provider, especially after hospitalization. This is a disgrace to patients who trusted!

my first time ever walking in the door the lady up front was very nice and very sweet spirit but…read morethe other sister that sit in the back we did have a few disagreements back and forth with I'm used to but the lady name Cassandra G she is extremely excellent and very well knowledgeable and on point I would recommend her to anyone my 2/3 meeting with her on coupl counseling she is very great

As a registered nurse that is involved in using this hospital for subacute care in L-tac, I would…read morehighly recommend this facility. Kenneth Williams is always professional and very helpful. I have heard from multiple patients and family members that the care from everyone there has been excellent. The results for many speak volumes to the excellent post acute care. All patients return to their maximum potential. There is no place like home. But this is the best place if unable to go straight home for your loved one.

I went to check on a patient for a family member, and this was my first time walking into this…read morefacility. It was very clean and quiet. The staff were nice that I spoke with. The type of care being delivered I can not review as I was not witness to that. However, the patient did say he felt the best he had ever felt since he had been there, so that speaks volumes.

Unfortunately I was hoping this place would be capable of handling someone that is suffering from…read moreComplex PTSD and Traumatic memory issues. Do not take your patients here, they are only focused on what isn't a liability to them.

Emily at GBS is absolutely amazing. I cannot recommend her enough! I have found that I now look…read moreforward to taking care of my mental health because of the care she provides.

This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

I received a call today from the office manager, Christina. She was extremely kind, helpful,…read moreinformed, and assured me the experience I had was not acceptable and was being dealt with. She answered my questions and worked with me to get me set up as a new patient. She had already corrected the form online that was having an issue as well.

The staff here is amazing. I had a difficult transition from another facility and they really…read morehelped so much.

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!

I recently moved to the area and needed a new primary doctor. I did some research, and after…read morelooking at reviews on several practices in the area, I finally found Houston Family Care at Houston Lake, Dr. Izzo. I called and was able to get an appointment for the following week. The lady who scheduled my appointment was very friendly and told me she would mail me my new patient paperwork to fill out in advance of my appointment to save time. The paperwork took a long time to fill out, so I'm glad that they mailed it. Parking is plentiful, so there were no issues finding a spot. The receptionist was friendlyish. Once you get past the front desk, the staff is very friendly. I was taken to the back within 10 mins of my appointment time. All of the nurses that I interacted with had great personalities, and they made me feel very comfortable. The nurse took my vitals and gathered information for the doctor. I sat in the room and waited for 30 mins to an hour for the doctor to come in. Doctor Izzo has great bedside manners and is very knowledgeable. He took all of my concerns seriously and set up referrals for everything we spoke about since I needed all new doctors. I'm pleased with my new doctor's office and physician. I would recommend this practice.