Owner is all about the $$$ not the customer. BEWARE of poor craftsmanship and no pride in work…read more Installed wrong HVAC parts on new unit. Local builder fired Chapman (Trinity Valley HVAC Service LLC) due to all the problems after the installs. This Is not one isolated incident, more than 10 individual customers have experienced problems after new units were installed. All this has been documented by another HVAC company and will be report to the Texas State Licensing Board for review. Beware of the owner changing the name of the company in the future due to all the subpar crappy work they have done.

Im not sure where to start but this company is excellent. They came to my home the same day that I…read morecalled. They were able to fix my AC system and for a very good price. They saved me thousands of dollars (A different company tried charging me $4,500 and told me I needed a bunch of stuff completely replaced with my Ac system). Jason an employee from Owen came to my house and quickly figured out what the problem was and fixed it. I feel like I've found a company I can trust and can use for the rest of my life if I need an AC repair.

Mr. Owen is honest, dependable and he has taken great care of our AC unit. When buying a new AC he…read moreasked all the right questions and gave us his best price. He's easy to reach and responds quickly. I highly recommend his company.

Bear did a great job for us. Our 6 year old unit was freezing up and leaking through our ceiling as…read moreit thawed. They diagnosed the problem, dirty coils and fan motor. We scheduled a return visit and they removed both components and cleaned them thoroughly on our driveway! We also added some enhancements to the unit, a high MERV 5" filter and a UV light to help clean the air more thoroughly. We will definitely call them again!

So when you're looking to hire a company to perform work on your property, what do you look for…read morewhen deciding your choice company? Word of mouth referral? Attentive and friendly people behind the voice on the phone? Honest quotes? A company that stands behind their work? Professional, know your business, representatives? Punctual? Leave the premises as clean as they find it? Deliver on the promises made? I can name many more, but you get the point. Bear AC and Heating were all the above and more. They give you the right impression that when they're complete, you will be very satisfied with the end product. I recommend Bear AC and Heating for anyone that needs support, installation of a new system, or service to your existing system. These people are tops! Friendly! And Professional!

Wow!!! I called Nicks Pluming and AC initially and they came out Saturday at 2pm to look at my AC…read moreand told me that the capacitor needed to be changed that was 2k but if the unit needed to be changed that would be 6k and that there could be a leak. Pretty much a bunch of BS I called Efficient Polar Air they came out Saturday at 9PM said that the builder when the HVAC person installed the unit they didn't vacuum enough and if anything the expansion valve needed to be changed and vacuum to be done but couldn't confirm anything Nicks Pluming/AC was saying. They fixed the issue for there standard service call and if it keeps reoccuring the expansion valve and vacuum needs to be done. Do yourself a favor and if you have any AC issue call Efficient Polar Air!!! They saved me so much $$$$ by being honest and quick.

Great folks, honest work, reasonable price. The work on both my 1st floor and 2nd floor units, and…read moreget work done every time. Totally recommended.

Our A/C went out. It was only 101 degrees outside. I called past closing time posted and the…read moreowner picked up. I told him my basic troubleshooting steps and what my A/C was doing. He said he was on his way home, and I was on his way, possibly having the correct parts on his truck that I needed. 15 minutes he was at our house and 35 minutes later we were back in business. I consider myself a good judge of character and I think Mr. Gore is the real deal. I will use him again and so should you.

Our main AC unit went out last Monday and after researching my options I contacted Gore. Mr. Gore…read moresaid it would probably be the next day since he already had 6 other calls to make, but he would call and let me know when exactly he would come. He called me back around 2pm that same day and said he was on the way. When he got to the house he diagnosed the problem quickly. Unfortunately we had an old unit that you could no longer buy parts for. He quoted us the price to replace it and we decided to go ahead with the install. He ordered the unit and scheduled the install for yesterday and today. They had to remove the old inside and outside units first, then install the new ones. Some duct work needed replaced and a larger air intake needed to be installed. He let me know they would be here between 8:30 and 9am both days, and they were right on time. The crew was friendly, polite, respectful of our property and dig an excellent job. They cleaned up the work areas and left everything in wonderful shape. The bill was for exactly what we had been quoted. Mr. Gore took time in explaining everything to us, answered all of our questions and we feel very good about the whole process. We will be using them exclusively in the future. Great job!