Good and honest work I will be back soon David and his crew are the best, even pulled me to the back to show me what's wrong w the car. read more

Southbay Auto Center - Best in town !!!!! - Auto Repair Near Me - Long Beach, California

I had a really good experience at South Bay Auto Center! I head to this area about twice a month and on my drive, my car system suddenly notified me that my tire pressure was low; in particular, one tire even showed up as 0 PSI. It was scary because I'm not local to the area and was worried about my 30 mile drive back. I was just searching for any car repair shop on my way and happened across South Bay. The gentleman who helped me was so nice and helpful! He helped to check all my tire pressures and also checked the monitoring system to see if everything was working correctly. Everything seemed to be working correctly. He inflated my tires and assured me I should be fine until I got back. He did suggest that my tires were due for a changing. He did all of this free of charge and I felt comfortable the entire time I was there. If I ever have a car issue when I'm in the area, I would go back again! read more

Had my car checked out for a baring noise, was diagnosed correctly, had the noise taken care of. They also installed quality parts, or OEM. I am pleased with the work done, I shouldn't have any more issues with inferior parts failing. read more

Came in for some work needed on my truck. Good price, good quality work, and done super quick! Was helped by David and he's very helpful and knowledgeable in automotive. I'll definitely be coming back here to get the rest of my family's' cars fixed read more

Came in for a brake job and was helped by David. Dude was awesome. Really cares about his work. Great service, great price. I will definitely come back! read more

I took my vehicle to south bay auto center because of an electrical issue. When I dropped my car off, I was given a receipt that basically said I would be charged ( $185) for a diagnostic exam. I was also informed that once that findings were revealed by the diagnostic exam,if I had the work done the price for the diagnostics would be included, but if not, I would just be charged a ($185)for the diagnostic exam. I was called a week later by the shop And told that it was my rear windshield defrost (relay fuse) that is constantly running even when the car is turned off but still draining my battery. I was told that the repairs would be a charge of $550 ( basically, to remove a fuse from the fuse box up under the hood) which were for the labor but no fuse was replaced, it was only disconnected. Upon further research of his information, I found that it was only a fuse up under the hood that could be simply extracted within a minute's time. When I confronted david ( the shop i'm mechanic) he basically informed me that the reason why he was charging me five hundred and fifty dollars is because he had to diagnose the car.Twice. 185×2=370 $550-370 = 180. So if I was being charged twice for a diagnostic exam there is still a question of the sum of $180 remaining. I feel like I was extremely overcharged. Just because of my lack of knowledge concerning vehicle maintenance and diagnostic exams. First I was told that I was being charged five fifty for labor, but when I done a little research, and I called back to question it, then I was being told, I was charged for a two time diagnostic exam. South bay auto center overcharge me and I believe that I am not the only one that has had this problem. Next I will be filing a complaint with the Better Business Bureau. And I will be talking to an attorney to take civil action. Do not I repeat, do not take your vehicle to South Bay. Auto center. read more

They give you one price and try to double it when you go pick your vehicle up Very unprofessional for a "family owned business " Would stay away from a business like this . read more

As I read these negative comment I would like to say that some of us have unrealistic expectations of our vehicles and a repair shop ability to correct issues. I moved to this neighborhood in 2013 and I've worked with them since. I have aways been met with honest conversation about my five vehicles and I've never been asked to repair something that did not require it. I've always been given an estimate of time when maintenance work is needed and patient when what was diagnosed was not the problem. When corrected issues malfunction within the year they correct it and continue to work with the vehicle until it works as expected. My daughter broke the passenger side mirror on her car on Monday. The part came on Wednesday and it took all of 20 min to. All parts worked as expected. I did not even bother taking the 1999 Toyota Camry to the dealer as the cost would have been outrageous. David and the entire repair team are great and I look forward to working with them again if the need arises. read more

David tried to scam us out if $300. Out of retaliation he pulled out all my wiring from my car. When confronted he told me, "oh, well!". Told me even if I write a bad review he's got his loyal costumers. He even laughed at my son's struggles with mental illness and made a disgusting joke. read more

David and Jorge are so friendly and patient. They listened to my needs and helped me understand what was happening to my car. They came with a fast solution and replaced my headlight bulb. They didn't charge me alot of money and provided great service at a good value! FREE!! I will be back for my next oil change! read more

This place is great. Someone tried stealing the catalytic converter off my Tacoma from my driveway but didn't succeed. Their attempt, however, severely damaged multiple parts on my truck, leaving me with a compromised cat in need welding repairs along with replacement of parts damaged during the attempted theft. The guys at Southbay got straight to it and had my exhaust+cat welded with parts replaced within a couple hours. Price was also very fair. Great customer service and craftsmanship. Would recommend! 10/10! read more

Very disappointed! I take my Mustang there for alignment . Ask them how much time they need because I'm in hurry. They say can do it in 45 min. and cost 140 dollars. And will start right away. One guy from there take the car for driving test. He leave with car. After 20 min, maybe more I let them know I not want anymore the repair because is late already and I want my car back. They call that guy tell him to come back and after another 10 min he finally come back. I come here and ask them if they can do this job right away because I was having a meeting in one hour and half and they say yes, 45 min. This guy take my car I don't know where for 30 min. I guess go for coffee or something. This is not professional. I was completely disappointed about this shop. read more

I needed a timing belt water pump and tensioner fully replaced. I waited 2 months before I submitted this review. I was pleased with their working knowledge and efficiency. Reasonable prices. I found my new mechanic. read more

a family owned business is what this repair shop says. sad to say they take full advantage on innocent kind hearted people.since i wrote reviews else where i'll make this one short they take full advantage on people .tried to charge 330.00 for diagnostic when at 1st he said 185.00 kept car for 6 days with no phone call nothing.not good business.. read more

I woke up to a low tire and saw a nailhead in it. Not a complicated problem but a really irritating one since I had a pretty busy day ahead. They fixed the tire quickly while I was waiting and I was back on my way. These guys are great and a pleasure to do business with! read more

I've been coming to Southbay for years great service fast and reliable. I recommend all of my friends and family to come

This shop is my go to for all my auto needs. The customer service from manager Luis and the service from all the auto technicians is wonderful in every way. They take careful care of my car and provide honest and genuine advice while still considering my budget. They even bring out the pieces they worked on and show you what they replaced and explain why. I 100% recommend to stop by and get your car checked out and worked on. They will not disappoint! read more

Southbay Auto Center - Clean auto shop - Auto Repair Near Me - Long Beach, California

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The ONLY place for auto repair! Excellent service, timely, and caring. I have used their service for 10 years, and will never consider another place to trust my vehicle. Most Highly Recommend! read more

Took my car in for an oil change & brake inspection. David gave me a quote for all needed parts, got it done in expected time. David and team took care of my car needs for a good value. read more

Good service really poilet and nice good quality parts alot done to my car but my car runs better and not so loud

SouthBay has always been a great place to get your vehicle checked and repaired. They explain everything to you and show you the old part causing issues. read more

I had water pump, serpentine belt, and, thermostat changed for very good price. When I arrived to pick up the vehicle all old parts were spread out on a mat so I could see exactly what was replaced. read more

The most striking about this place is its cleanliness. It has the triple B mark that gives comfort to a First time customer in an unfamiliar neighborhood like me. The lady on the phone and as the receptionist is very nice and knowledgeable. I went for an oil change as a walk-in. Had no appointment. They were courteous and prompt. There is a quiet feeling of trust. Seems like a low key humble place that just wants to do good business. No hard sales of additional services like the franchised auto shops. Good place to take your car in. read more

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I had taken my car several other places blew lots of money Eric and staff found my problem showed me where prior work was done improperly fixed my problem car running great now anyone needing good efficient work done I would definitely recommend you seeing Eric and staff read more

Great service!!!! Friendly mechanics ! Didn't overcharge me and took care of me faster than I expected. Saved me a LOT of money

Had a check engine light come on that needed some work. Took it around for a few estimate and not only did Autohaus come in the lowest but the owner was super nice, honest and treated me great. From now on I'm only coming here. Great job guys. read more

I've taken my car here several times. They are efficient affordable and will give you the honest truth about your car so you are not spending extra money for what you don't need. read more

So, let me tell you guys. Jesse has the best service and attitude when it comes to his clients and his business. I came in because I didn't realize that my engine was running out of transmission oil. My previous mechanic didn't even check it. To my dismay, my car was hesitating every time that I accelerated my car on the street and freeway. I trusted him from the get go and he was very personable. I highly recommend anyone to come and have their car checked by this shop. They are genuinely helpful. Oh, before I forget, they even drove me home when I left my car at their shop. Honestly, I was ready to get an UBER and they were so kind to assist. Awesome! :) read more

Went through the worst experience ever with Auto Nation BMW of Las Vegas. Bought the car November 2019 My Mom drive the car to California for me. By the time she got to California ( Literally the state line) Tire pressure monitor and check engine light was on. I contacted my salesperson he told me dont worry about it... you can take it to any Auto Nation Dealership and they will take care of it just as we would. So we did... took it to the nearest Auto Nation to us they said it was the coolant holes and tank.... they ref me to South Bay BMW fr the expansion tank...They wanted 6k in repairs... that wasn't going to happen ... I used RepairPal they referred me to South Bay Auto Center .... thank GOD ... they gave me numbers over the phone 1) high equality 2)middle equality 3)low quality, they didnt try to nickel and dime me. Called me with updates....no hidden fees...I know it's hard to believe BUT their not going to RIP you off. Give them a shot. read more

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Came in because my tire was leaking air, Luis and his team inspected it and showed me that the back of the tire sensor was leaking air at a substantial rate, I herd and felt the air escaping. he gave me a great price to ease me financially. Will be back for more of my auto repair needs. Very trusted shop I felt the sincerity from Luis and his team. MUST COME! I recommend them!!! read more

Southbay Auto Center - Saved the day! No lie! Great service and overall customer service! - Auto Repair Near Me - Long Beach, California

This place is outstanding. The first Auto shop that I went to and actually trusted the team through and through. (in most shop/dealerships I always get the feeling that they try to rip me off somehow). Jessie is a great guy with superb customer service skills. True pros. Recommend wholeheartedly. read more

Great service, prompt, very professional, honest, they do a great job from oil changes, brakes, engine work etc. Conveniently it's a few blocks away from home, so just walking distance from walking and leaving my car for it's service. Also, they archive all work history done to the vehicle for future reference. Very cool feature. Highly recommend this place for car service. read more

Southbay Auto Center - Auto Repair Near Me - Long Beach, California

This place was recommended to me by a friend. I was soo amazed by their service and prices! The staff do a great job of explaining to you your car problems and give you the best options within your price range. I now come here for all my auto needs. read more

Payed a lot of money and my warranty was not honored. Worst customer service ever from Luis.

The slowest oil change in the history of oil changes nobody was even here when they started mines and they literally took 1hr and 10mins to do a simple oil change. Will not come back check out another location and do your research. I took an L today read more

Too bad no one has taken the time to rate the company. I had a tire rotation and the cost was more than reasonable. The service was priceless. I thought I had a hole in my tire, they did not charge me to check. I plan to go back so I can give a better rating. read more

I came in for an oil change.. I brought my own oil and filter. So naturally I expected them to just change my oil but instead they went above and beyond and check out everything on the car my low-pressure and everything very satisfied with the shop recommend them for your foreign cars I have a BMW 650 I will be coming back! read more

Southbay Auto Center - Oil change. - Auto Repair Near Me - Long Beach, California

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The customer service at this place was rare and exceptional. It was truly a pleasure to be treated with such respect. Jesse is an outstanding manager and the staff are great. We feel they that they deserve our business and will definitely be returning! read more

Customer beware...I never write reviews unless it's horrible service...payed alot of money and they refuse to give me my money back or fix my car..they returned my car in worst condition then I left it..I went there for one issue and payed for more work and they still didn't fix it and claimed it was the first issue that I payed to have fix!! They Kept changing their story..u can choose to ignore my review..but I'm trying to help the next person looking to get work done....do not have ur car fixed there!!! read more

My Dad brought his 2003 Camry to get fixed here, they replaced the valve cover gasket and put coolant in the car (which a mechanic there called coolant water) and got it back literally one day of driving the car, the car sounded like it was sputtering and the car overheats.. My Dad ask me to take the car back to them and they tell me the head is blown. All they did was tell me they aren't at fault, tried to blame it on a loose radiator cap which wasnt and didn't even try to work out a deal to fix the car. They estimated the fix to be $1400, at that price I mind as well drop a new engine. NEVER coming back here again. read more