Honest, prompt and well thought out job. Had bottom paint done for a new boat - looks perfect and…read morewill be getting another bid with the owner soon.

for haul out and bottom paint work completely misquoted, and the work was shabby, delayed for…read moreunspecified reasons. Cost me a ridiculous amount of 'unforeseen" costs. Unprofessional and angry staff. Do not recommend. So many higher quality services available.

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

Did a whale watching trip with Gabe and Elliot and it was incredible! The boat is just the right…read moresize (wouldn't want to be in one of those tiny Zodiac boats or one of the giant boats with 50 other people!!) and both Gabe and Elliot were so knowledgeable about the whales and other sea life that we saw. I was very impressed and will definitely book again!

I'm extremely disappointed with how my situation was handled recently. Due to a family illness, I…read morehad to cancel my whale watching trip and provided what I believed was plenty of notice. Despite that, they refused to issue a full refund. When I booked, I expected a reasonable level of customer service and flexibility, especially for something as unpredictable as getting sick. Instead, I was met with rigid policy. It felt like they cared more about keeping my money than doing right by a customer who couldn't safely attend. I understand that businesses have cancellation policies, but there should be some level of compassion and common sense--especially when someone gives advance notice and isn't canceling last minute. Unfortunately, this experience left a bad impression. I would hesitate to book with them again and recommend others read the fine print very carefully before committing... because even with advance notice, you will not get a full refund if you need to cancel.

We went on the Orcas Only tour in the 3 oclock time slot. The process to check in was smooth and…read moreeasy. A thing to note: parking right by their building is about $13. I believe there was street parking farther away, but we didn't look. TJ and Sophia were great hosts to us. Sophia was very knowledgeable and so willing to answer any questions we had. On the tour, we saw a grey whale from a ways a way. Orcas were being scarce today but we traveled near Seattle and pungent sound. They really went the extra mile to make sure we were able to see orcas as this was not close by. The pod had a NEW BABY! Such an exciting experience. Not only that, they were also having fun socializing and slapping their tails. Then we saw some glorious breaching. It was honestly such a great experience. We were in awe!

I've only experienced them through assistance through the booking process. Called and spoke with…read moreEthan twice cause I needed help. He was so hospitable! Can't thank him enough! If the rest of my experience is compared to how Ethan took care of us, I know we're going to have the best time!

He pracyically spent the whole day helping us go through our potential purchase as meticulously as…read morewe could! Thorough, professional, knowledgeable, and a sense of humor. We are so glad we found Zach to do our survey, and he was accommodating too! We needed someone on short notice and didn't think anyone could make the date but he was available to do it and came over to Everett from Whidbey Island to survey our Hudson Force 50. Thank you again!!!

Zach was incredible to work with. He spent a lot of time and was very maticulous during our survey…read more He put a lot of effort into his Survey report and the end result was spectacular, and full of every detail about our potential new boat. He is GREAT at communication and answered all of my questions, which as a first time buyer were quite extensive. Definitely choose Zach for your next survey!!

Amazing Captain and crew! Dont go with anyone else! Captain…read moreDoug saved the day!! My boat needed to be moved and no one would help because my boat had some balancing issues. I was afraid no one could pull this off! Captain Doug was amazing! He was knowledgeable and on point w everything that came up. I recommend him to everyone!! Price was great as well! I am forever grateful for him and his crew for making a very stressful situation so easy. They stayed until the very end and went above and beyond just to help. He is your guy! Honest and an expert! Thank you Captain Doug and crew!!

Captain Doug a real Angel!!saved us from being stuck in middle of lake at sunset!he answered call…read morefast and promptly got us under 10 minutes ,I would recommend Captain Doug your first and only choice to call for being rescued !!!I will be sure to give all my friends with boats his info if needed saved!!

Best rafting in the states…read more The guides are the best. They're super knowledgeable, friendly, and safe! They'll keep you safe on the water and make sure you have a good time too. They make these little stops along the river and tell you about the area. Blair the owner is a saint and will make sure your time on the river is the best that is possible. The Guides: James Michael is the best looking man in a wetsuit that ever lived, and will keep you safe. Robin is a motivator and is good with people that are meek or first timers. Kathy is the best planner and is good with booking big groups. I ONLY RAFT WITH OUTDOOR ADVENTURES, EVERYONE ELSE DOESNT COME CLOSE.

This is the most amazing adventure I have experienced. If you want a fun time book an adventure…read morewith Outdoor Adventure Center. It's a beautiful area as well. The host are wonderful people.

I contacted Fresh Start Marine Detail 6/27/23 to have my 05 24'Searay sundeck detailed. Gordon…read moretells me to send him a deposit and he will have boat detailed on 7/3/23 or 7/7/23 whichever I prefer. I select 7/3 for detail and send my $407.00 deposit. Day of scheduled detail 7/3 Fresh Start is a no show no call nothing, I finally text Gordon and he tells me they are busy and he plans to get my boat done in late afternoon and he will keep me posted. I go back to boat nxt morning no detail, no show, no call, no txt, nothing. I wait several days until the next scheduled detail date Gordon quoted 7/7/23 and no show, no call, no txt, nothing again. I finally get a txt from Gordon late afternoon 7/8/23 saying they are going to detail my boat 7/9/23 and that he is sorry for delay. Im out of the area that day but return in the eve 9pm anticipating checking out my freshly detailed boat finally. Upon arrival at boat I find the cover off, Fresh starts power washer inside boat on upholstery still connected to water line that is on and dripping all over boat, orbital polishing machine, numerous detailing supplies etc all strewn about the boat and about 1/4 of the side of boat polished. I call up Gordon and say what the heck, why isnt the boat detailed and why is my cover off overnight with your equipment and supplies all over the place?? He replies with " we had to leave because they were closing marina" and " I'm not sure what your concern is ?" I check the marinas awesome surveillance video cameras to see if Gordons story checks out. I find Gordons crew arrives at aprox 1pm leaves at 3pm doest even come close to even 1/2 completion of boat and leaves aprox 4 hrs before marina closes. I txt and call Gordon and request tha a refund of deposit because of several missed scheduled dates and unprofessionally leaving cover off overnight and careless storage of his equipment in the interior of boat. Gordon tells me he will not refund deposit because his crew has completed over 3/4 of detail. I say boat is not even 1/2 completed, Gordon says he will meet me the next morning at 8am to discuss the matter. next morning Gordon is a no show,no text,no call,nothing. I call Gordon again and request a refund of deposit and ask that he pick up his equipment and do no further work on my boat. To date Gordon and Fresh Start Marine have not responded to communication on refund of deposit they did however come and remove there equipment and leave boat 1/4 of the way completed. These guys at Fresh start Marine are a joke, completely unprofessional and straight up lied about the duration of time spent on boat, video cameras don't lie! I would stay far and clear from Fresh Start Marine Detail!

POOR SERVICE AND POOR QUALITY Like several others reviews,…read moreactually getting them to come out and do work, despite having paid a hefty deposit of $2,700, work was a major effort. Incredibly poor communication. Eventually, they did the work (surprisingly quickly) and promised 3 additional washes and "refreshes". Again, getting them to come out and do the refresh work was very difficult. Eventually, they came out twice. In the end we paid $5,400 for their ceramic coating on a 27 foot sailboat and within 15 months the finish failed. Despite multiple texts and promises to repair the work, six months later they have yet to show up. DO NOT USE THESE GUYS!!!

STEER CLEAR OF THIS COMPANY Requested service on June 12th,…read more2023. Sean promised to have a team out at my boat to do detailing at the cost of 2,728.00. I paid half and was given a time from of 2-4 weeks. Supposedly they did most of the work around July 24th. I sent several texts asking for an update and finally heard that they had been to the boat and need to have the boat turned around to complete the work. I went out to inspect the boat on August 15th to find that NO work had been done. I texted Sean again asking for an explanation and received an answer on August 17th stating he would follow up with the team. Clearly he did not. I texted again on August 28th since I had not heard from him. He responded with a pretty stock answer with no timeframe so I requested a refund. Again no word. So I sent another text on September 3rd and still no response. I texted again today and was finally told I would get a refund. That is yet to be seen.