I should have never changed from my regular service but this company advertised removal to donation sites and I was clearing my sisters estate. I set an appointment with them, it was to be between 11am and 1pm and they would call me 30 minutes prior to arrival. At 12:45 pm since I had by sitting there for almost two hours I called them and asked them when they were going to be there and told them if they did not make the appointment window I would hire someone else, at 12:50 they call and will be there in 10 minutes. Get there, go through house oh this is a truck and a half load (I had another service coming for junk only at 2pm so not a big worry to me), then it is less and less they can get or will get, they keep pointing to stuff and saying let the other company have that we think it is garbage and don't want to take it. The deal is they take everything and what is not donated is scrapped/junked so I could care less but they did not want to do the work I guess. After all of that I had to remind the person running the crew that there was still things in another room. The other company shows at 2pm, the lead on the College Hunks truck gets into an argument with one of the other companies drivers about a painting that I said the other group could have because he wanted it, well he should have moved it quicker, been on time, or at least told me he wanted it. All that, they come tell me they are at 1/2 a truck (they had two large sleeper sofas already in the truck) and give me the phone to pay, I do not think about the price because it is less than a full truck, the one younger guy with them was great and so I also left a tip, I get my receipt emailed to me and it is not for 1/2 truck it is 5/6 truck. I call complain, the answer is basically they will work on the feedback. In the name HUNK is Honesty, Uniform, Nice, Knowledgeable. The failed on at least three of those in the end in my experience. I will never use them again nor will I ever recommend anyone use them and I will go out of my way to ensure when my network of friends and associates needs a service that they know not to use them either. read more