This Giant Eagle is smaller than others within driving distance. However, because they're local,…read morethey're convenient. Sometimes I'm not able to find the same items at this location vs another.
On a most recent visit, we went shopping for items to complete our thanksgiving day feast. Giant Eagle seemed to have some of the better prices compared to other grocery stores. Not everything was cheaper, but a majority of the items were. We needed to pick up a turkey, side fixings, condiments, random veggies, household items and bread - you know, for the stuffing.
The main reason for our visit was for the turkey, they were offering their brand turkeys for $0.49 a pound. This was nearly half of other competitors pricing.
We noticed they had carried a bread by a name brand specifically made for "stuffing". It was un-sliced, more dense, about 16 oz vs 20oz worth of product for $0.99 - same price as the Giant Eagle white sliced bread. We figured we would try it.. 8 loaves later, we moved on to grab our other items & then headed to the checkout.
We weren't asked for our loyalty card, or phone number. When I mentioned it, the lady said whenever we were ready we could tell it to her so she could add it. The items were rang up & we were given our total, it seemed fairly higher than the math I did in my head.. neither here nor there, I forgot to give her my phone number so she could pull my loyalty information. She also didn't ask for it.. both our faults.
When I checked the screen in front of me, I noticed the bread rang up at $2.49 PER loaf. When we selected the bread from the shelf, it was marked at only $0.99. She said no problem, she called a manager over for a price check. The manager seemed bothered, but went to check the price for us. Several minutes later.. which seemed forever long since the bread isle wasn't that far away from the checkout area.. she returned. She informed us that the bread was placed in the wrong area on the shelf. The actual price is $2.49 per loaf, not $0.99. She didn't say sorry, she didn't offer to price match it, she didn't offer anything. She literally walked away without a word. She took a while in the isle because she actually moved ALL of the product during this time. Instead of returning to us with the pricing and moving it afterwards. We had several people behind us in line that wasn't too happy either. We kindly asked the cashier to remove all 8 loaves from our bill, we didn't want to pay such a large difference. She was quiet about it, read us the new total and we paid so we could leave. We ended up getting bread elsewhere. $7.92 total vs $19.92 = $12 difference that actually paid for our 22 lb turkey....
Anyways, make sure to check the sale signs.. read them fully. Just because the items are behind those signs.. don't mean that they belong there. Pay attention to your bill as it's rung up. The management doesn't seem to care much about the way the store here is ran.