Not sure if the other reviewers are reviewing this business or another by accident, but our experience couldn't be more different. Two of our kids have gone through their school now (5 years apart - 1 in person out of Weymouth and 1 virtual out of Hanson). Driving hours, while they had long wait times (about 4 weeks in between lessons), were very doable to get it all done in the 6 months in between getting their permit and being eligible to take the test. They are very accommodating and willing to move things around to make it work. The actual road test was in the parking lot of their Hanson office, which was very convenient. Again, they were very willing to work with our schedule, to avoid the cancellation fee. I would highly recommend this driving school! read more

From the very first call to Angela at South Shore Driving I was impressed. Exceptional customer service and willingness to be flexible. The team at South Shore Driving was always willing to answer my many questions. As a first time parent of a new driver this experience was clear and easy to understand. I never had any issues identifying driving hours and often would receive a call with last minute cancellations For my son. My advice to anyone looking for a driving school is to look no further. The level of customer service is the best! I will tell friends and family looking g for a driving to school to call South Shore Driving in Hanson or Weymouth. read more

DONT GIVE THESE PEOPLE YOUR MONEY!!! Find another driving school. Driving times are very limited. The WORST customer service I have ever experienced! My son was waiting for pickup at our residence. After 10 minutes he came back inside to tell me the car wasn't there. I called the Hanson office and a woman told me the car was there and waiting so my son went back outside to meet the car, again he waited about 5 minutes and there was no car there. I called the Hanson office again and the woman again told me the car was there. I told her that I am looking at the pickup area and there is no car there. She then got extremely agitated and rude and called me a liar. She was blaming everything on my son because he wasn't answering his phone (it was dead) and the told me I will be charged $60 for not showing up for the lesson and that I can't book anymore lessons until it is paid. Being rude, nasty and arrogant is not a good business model. AVOID AT ALL COSTS!!!!!!! read more

South Shore Driving Academy, Weymouth Massachusetts (781) 331 4000 This is my second child going through this RIP OFF school. My son went through a few years ago and 90% of his driving hours were because of cancellations that he got through continually CALLING them to find availability. He managed to get the hours in within 6 months by calling multiple times per day looking for cancellations. My daughter on the other hand has sports commitments both with hight school and outside therefore her free time is much more limited and virtually impossible to get on any kind of a schedule with them. A few weeks ago I got charged a late cancellation fee of $60 for as they alleged a cancellation within 24 hours yet I have documented evidence the she called them 6 times from early the previous day outside of the 24 hr period and yet the call they used was the one 5 hours before the lesson. I emailed them a complaint with the documented notification and they said they did not get any cancellation notice the day before and if she wanted to continue we had to pay the $60.00 which I did and replied that I was going to file a complaint with eh state about their operation and I would also start a social media blog to find other customers that have had and are having problems. NOW they are NOT answering my daughters calls to schedule further lesson. I'm in the service business and well accustomed to dealing with professional and questionable organizations, they are by far the latter as the only way to schedule lessons is through calls which you then have to leave a message and HOPE they will call back. It's hard to believe that in 2020 any organization is not using web scheduling instead of phone reservations. It's also quite obvious that they are hugely understaffed to provide the necessary tuition to students because of high demand due to STATE MANDATED driving school. They also require that the ENTIRE tuition fee is paid UP FRONT before the student even starts the classroom portion. If this were not the case I doubt most would finish the entire course with them due to their extremely POOR performance. I WILL NOT be using this excuse for a driving school for my last child. I'll be happy to drive them back and forth to any REPUTABLE driving school where we can get some value for our money. DO NOT use SOUTH SHORE DRIVING ACADEMY to put your kids through driving school if you want them to get their driving license before they graduate high school. They are a total RIP OFF. NOTE: State Mandated means an unlimited which equals a high price for an extremely poor service read more

My daughter went there for her driving hours and testing and it was OK not perfect but OK she passed her license exam on the first try this was in 2017. My son signed up for his driving hours preparation and classes in 2021 and due to the COVID-19 virus they warned us it maybe difficult at times to get hours this was certainly true however COVID 19 aside they were disorganized , they never answer the phone I left messages three times without a call back at one point they didn't show up for my sons driving hour and still billed me. The straw that broke the camels back with this place is that when I called and spoke to an extremely rude woman named Sheila to book my sons driving test at the RMV she began to speak very quickly as if she wanted to get me off the phone and proceeded to tell me if I wanted to do it through them they need at least 30 students to sign up in order to get a spot and that could take months . I stopped her and told her I didn't understand what she meant because they don't advertise that and they actually encourage you to use their vehicles and have them make an appointment for you . Well she apparently was offended and said I interrupted her and I said I'm simply asking you questions which she started to audibly yell as if I was a student talking back . I told her to back the BUS up and she said "I won't have you swear at me like that and hung up in my face " . I drive down to the office and she was even more rude and said I was the one yelling and claimed I said back the "f@ck" up and I clarified I said bus! She continued to say I was ignorant and rude . It was an awful experience I wouldn't send a rabid rat there. They are the most unprofessional staff I've ever encountered. read more

We have had the best experience from start to finish with south shore driving! Two of my daughters attended the driving program in Hanson. The driving program not only prepared them for their test but were also supportive through the whole process. The staff is very knowledgeable, helpful and accommodating. Thank you South Shore Driving Academy! read more

Warning: this company is very rude and inconsiderate. I signed up my son by accident (thought they were New England Driving School) and they kept my $50 deposit. Do not trust this company. read more

I had to wait until my son had finished the classes before I gave my experience as these people were awful. My son was 17.5 and we decided we would like to pay a higher fee to be able to get through the classes and drive times in the summer, rather than go through the high school. After I called and was told there would be no problem booking classes and that most would either pick my son up at the high school door or his home, I paid. After his classes, we tried to book drive times. There were excuses after excuses as to why there were no classes available until 2 months later. It was there slow time, they were waiting for teachers to finish getting certified. I finally said I would drive to other areas just to get the drive times started. In order to get any I had to go to Weymouth, Abington & Hanover. I had already sunk so much money in there was no way that I could back out. The office was NEVER open and someone always had to call me back. At the end of his drive times, in October the drives were cut short by the instructors by 30-45 minutes. Giving him credit for a full drive time. I am too afraid to report this to the DMV as I am not sure if my son will be punished for it. PLEASE! take my advise. DON'T GO THERE! After I asked around, several people had the same experience. AWFUL!!!! read more

This place is the worst...late for pickups driving time gets cut and they just forgot to pick up my son all together left him sitting at school for 2 hours no way home. They can't even be bothered to pick up the phone. read more