I've been looking for a used car for quite some time. I wanted an SUV instead of a sedan. Saved…read moreseveral on different websites and decided to go to Midway with 2 saved vehicles. I arrived and he had the Tuscon ready and waiting. The other saved vehicle was sold that day. Francisco was so informative with the SUV that was left and we spoke about what I was looking for in an SUV. I test drove the Tuscon and it was nice, but not exactly what I wanted. While I was on the test drive, he really had listened to me and had a Cadillac waiting for me to test drive. Wow!!! He nailed it!!! The buying process was so easy and they also gave me a great price for my trade in. I picked up my vehicle today and took the long way home!!! I highly recommend Midway Automotive and Francisco!!!

Thank you Midway for our wonderful 2022 Mercedes-Benz GLS 450! I did not expect much from this…read moreplace when I drove up, and expected even less when I walked into the showroom (which has ceiling tiles with mold and outdated decorations from every holiday in the past year). What they lack in aesthetics, they make up for by being attentive and providing great service. We met Ryan, our sales advisor , who is a nice responsive young man & was truly there to help. We ended up trading out our 2017 Mercedes GLS For much updated 2022 version, and even got it in the same color. The dealership itself is old and in much need of repair, however the kindness of Ryan and also Mike, who did financing saved the day. They remained professional throughout the entire experience. Thank you, Midway!

They're about an hour's drive from my home in Brookline and worth the drive…read more I bought an 05' Rav 4 at Mass Auto World a couple of weeks ago after months of looking at one rust bucket after another. They seem to pride themselves on selling quality vehicles at reasonable prices and offered an extended 90 day warranty. My wife will need a car in about three months and this will be the first (and possibly only) place we look.

Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

If it's been a while since you've bought a vehicle and everything seems a little confusing, with…read moreall the internet pricing & manufacturers discounts, I got a guy for you! Call Larry, and tell him that Jerry said that he'd help you locate the vehicle you've been looking for. This gentlemen will exceed every expectation you have, when it comes to customer service. You will become a generational customer, because you'll trust that he's doing what's right for you.

I would come back here a million times again if I'm looking for a car. Nicest people you could…read morepossibly deal with. They went out of their way to help me multiple times. If you're looking for an honest and fair car dealer in todays world, I highly recommend this place!!

I was rear-ended back in October and I contacted Route 18 Auto Body to assess the damage and repair…read moreit if possible. Sam and Mike were just wonderful to do business with. They helped me navigate all the red tape with the insurance company and also helped coordinate a rental for the time that the repair would take. I had zero hassle and my car looked better than new when I went to pick it up! I was able to leave my rental through Enterprise with them and they returned it for me that afternoon. 5 stars from me. They truly helped to minimize the frustration that occurs following a car accident. I will most certainly be a returning customer (due to normal wear & tear and not another accident hopefully!!). I would definitely recommend them to anyone looking for a fair estimate followed by fantastic work.

My wife brought her car in here a couple weeks ago to get her brakes done. They called back and say…read moreit's gonna be $1400 to change out all the pads rotors and calipers I say that's ridiculous. It doesn't need all that I bring it to route 18 auto body, they tell me only two tires need to be done and we're just gonna clean the calipers for you. Only cost me $350. I've had so many incidents where I brought my car somewhere else or my wife or my mom to another shop and I bring it here and it's always cheaper and it's always done right. The most honest mechanic I've ever met.

Armand M. Armand M…read more Gloucester, MA 196 friends 3 reviews 5 photos Share review Embed review Edit review 5.0 star rating 5/26/2017 This is a great dealership with really good prices. I recently bought a Chevy Truck with a Tommy Lift Gate. The Gate was not working correctly as they promised it would. I spoke with the owner Rick on the phone and let him know about the problem. He sent me to a place specializing in Tommy Gate lifts and paid for it to be fixed. He was a man of his word and for that I respect his dealership. The truck runs great and I'm a happy customer. Delete review

I tried to buy an auto at Abington Auto Mall but sadly, they offer no warranty on their products…read moreother than they pass inspection. The salesperson was pleasant enough but there was no negotiation room at all it was their way or the highway. They did however try to get me to purchase an extremely expensive - actually 2,200- extended warranty policy that they probably make 50% on rather than stand behind their products. I wanted to give them $8,000 but they made it too difficult for me to give them my money so I don't recommend them. I'm giving them two stars rather than one star because at least the salesperson was pleasant.

Recently I had to buy a used car after my car couldn't be repaired. After looking at probably a…read moredozen cars I ended up seeing a car I was interested in at this place. The two guys that run this place were really nice. They were easy to deal with, not pushy and I thought they were being honest about the cars on the lot. Brought the car to my mechanic and he went through it and it was fine. No issues. It was a pleasant experience.

From the owner: General service and repairs. certify used cars with the…read morebest prices in the area. tune ups oil changes suspension electrical free diagnostics friendly customer service

DO NOT BUY A CAR FROM THIS GUY. Bought a car for my daughter to go to college 29 days ago. The…read morewheel looked bent so we took it to our mechanic. The frame is broken. Mike says it's not his problem because it passed inspection. Massachusetts says it's under warranty. TBC

This guy Peter is reeeeeeeeeeally nice! VERY VERY responsible man! He will solve your problems and…read moretry to help you at his best! I got an 2001 Audi A4 and I still can't find any other ones that's better than mine. He always helps me with any problems and he is really responsible. Nice place to buy a nice car!

Got a flat right in front of the shop and they changed the tire for free! Super nice of them to do…read morethat while the shop was full of other customers! Thank you for saving the day and being so kind!

I recently moved to MA and was in need of a cheap used car. Saw TC Auto Repair & Sales with a car…read morelisting I liked for real cheap. This dealer has GREAT reviews on Cargurus, Yelp, Google and Facebook so I figured I'd give it a shot. I called and asked if the car was still available and they said it was and that I can come test drive it. I got there and test drove 2 cars with absolutely no problem, he just needed a copy of my license. I decided to purchase the original car I came for. The sticker price was $4500 and all I needed to pay was $4500 via bank check. There was absolutely no other fees I had to pay directly to TC Auto Repair. Next, I had to get car insurance and get their auto insurance stamp/signature on the RMV Title and Registration form. I went and got Geico and they provided me with a prefilled auto insurance stamp/signature for the Title/Reg Form. I had to go back to TC Auto Repair for them to sign the dealer's portion of the Title/Reg form. TC Auto Repair had originally pre-filled and signed the form and it just needed the auto insurance's signature/stamp but for whatever reason Geico had to print their own version causing me to back travel for the dealer's signature. Then I had to go to the RMV with the completed form. I didn't have to make an appointment, I was able to just walk in. Took about 1 hour but it was to be expected as a walk-in. I had to pay the MA RMV about $75 for the title, $60 for the registration certificate and close to 7% of the vehicle's purchase value as sales tax. I was then handed the actual license plate. I was surprised I got actual plates on the spot because all of my cars in California, I'd get temporary plates (or no plates at all) and had to wait a week or two for the plates to arrive in the mail. The last step was for me to get the inspection sticker. I was ready to take the car to a local mechanic for inspection stickers. However, TC Auto Repair hooked me up with a free inspection and it took only about 15 minutes. The car passed the inspection and received an inspection sticker. I was done with the entire process and was able to go home. It's only been a day with the car but so far so good. I've had nothing but a great experience with TC Auto Repair and Sales. I'd definitely recommend them to anyone. I'll probably be looking here first if I need a new car in the future.

This seller demonstrates a consistent lack of transparency and responsibility in how she conducts…read morebusiness. The vehicle was not described truthfully, and serious problems surfaced almost immediately after purchase. When these issues were raised, the response was avoidance instead of responsibility and indifference instead of good faith. What stood out most was the lack of self-awareness. Rather than acknowledging problems or engaging honestly, the owner deflects and denies. That behavior reflects exactly how this business is operated. This is not someone who should be trusted with a major purchase. Based on my experience, giving this seller your business is a mistake!

I came to 810 Auto Motors looking to buy a 2017 Chevy Silverado. Dorothy made the buying process…read moresmooth and pleasant. When I test drove the truck I noticed the tires were nearing the end of their life. Before I could even get a word out Dorothy had acknowledge the tires and already had them on order. When I came to pickup the truck I was expecting wholesale no name brand tires to be installed and to my pleasant surprise, brand new continental tires had been installed on the truck. I did have to wait a few weeks for title paperwork to come in to use my own financing, however, Dorothy was quick to respond to my inquiries and the whole process went smooth otherwise. The truck was very fairly priced and there were no obscene fees or add ons tacked on like most 2nd hand dealerships. What you see is what you get and I couldn't be happier with my truck and the whole experience altogether!

This place was once a reputable business, now it is a glorified junk yard. Looked at 3-4 cars here…read moreon 12/14/22, after we drove an hour to see one listed online that apparently got sold. Every vehicle needed a jump start. All except one had major service related dash lights on. One had absolutely no power steering fluid in it. Another was full of trash. Not one looked as if it had been cleaned in any way. The older gentleman we saw at first became notably irritated when we couldn't find a particular car on the lot. They've got them packed in there like sardines. Most were covered in snow. A younger man came along after who was more willing to help. In the end, we found a much cleaner and safer vehicle two towns away on route 18 for the same price they wanted for hacked up junk.

This place will scam you. They knowingly sold me, an 18 year old kid, a salvage title truck with…read morebondo hidden all over the body. When purchasing the vehicle they lied to my face with a smile. I wouldnt be surprised if the good reviews were paid for. Do not shop here.