Have come here several times before and haven't had issues. Brought my bridal shower dress here to…read morebe dry cleaned. Picked it up today and the colour is completely different/faded. Questioned the person who works here about it and her reply was "nothing I can do" and "it looks like a new dress". Dress was dry cleaned only, which she emphasized that they did, but there was no explanation as to why the colour had faded. Compensation wasn't even offered for ruining the dress, I still had to pay the dry cleaning fee. Will not be returning here and would not recommend

I have been taking my shirts here for years. With me, the staff have always been great and once…read morethey get to know you they try their best to deal with any services issues. Their pricing is also very competitive compare to other dry cleaners. The only reason they don't get five stars is the parking in a strip mall where they operate is terrible.

Did not have a good experience here. I made an appointment for Friday at 5:30. Arrived at 5:15pm…read moreand the shop was locked and lights were out. I called and left a voicemail and was never contacted back. I left work early in order to arrive on time. The gentleman that works next door at the nail shop said "oh she must of forgot". Tried calling during business hours the following week and no answer. Very disappointed in the service, as we needed dresses altered for an upcoming wedding.

absolutely amazing seamstress! everything was done to make this girl smile…read more definitely recommend Pat. beautiful lady, gracious and kind. thank you soooo much!

$109 to dry clean a quilt! Quite exorbitant. Expensive…read moreservices! Try A-Astar dry cleaning.. 1/2 price.

Expensive but excellent. I had some tailoring done. When they made a mistake, they had no problem…read morefixing it.

I brought in a baseball cap to have the elastic band replaced, because the elastic was no longer…read morestretchy. I also had asked to keep the logo tag and sew it onto the new elastic. This logo tag was very important to the male wearer of the cap. Firstly: the service took longer than 2 weeks. Excuse was back logged because of vacation by the sewer. Secondly: the elastic that was sewn on without providing any stretch, the very reason for replacing the elastic, therefore the cap did not fit the head and was loose as before with the old elastic. Thirdly: the important logo tag was lost! Fourthly: the 25.00 charge was outrageous and accompanied with excuses that it was a difficult job.......removing and replacing an elastic band???? will not ever use this business again

I dropped off an item to be dry cleaned. The person working at the store asked for my name and…read morephone number and told me to return later in the week. I was initially confused that I did not get a pick up slip, but was assured all I needed was my phone number. I guess covid changed the processes I am used to. Item was ready on time and I was happy with the results. Price was $40 to clean a down feather jacket.

Did such a good job on my husbands repair he doesn't know where it was. Clothes were properly…read morecleaned and pressed and they met my timeline. So glad they are so close. It's also increasingly rare that they don't send the clothes out. They take care of them right there. Less chance of loss, for sure.

From the owner: We are located at a very convenient location on Scott road. We specialize in fabic care &…read morealteration. We also provide same day service. We believe in customer satisfaction. Our motto is keeping customers happy.

Been using this cleaners for about four years and have never let me down. From tailoring to dry…read morecleaning always a very good job. Staff are very friendly and are always accommodating even if it's a rush order that you need for the weekend. Prices are good and location is convenient!

Really a 4.5 star rating…read more I had an unfortunate string of accidents recently involving soy sauce, curry, and work clothes. Despite smelling like an Asian food court, I didn't have time to hightail it to my favourite dry cleaner by Oakridge. It was not a good week. Thankfully, Quality Dry Cleaners is located a block away from where I work. Open 9:00-6:00 every day, they were able to remove all evidence of my sauce mishaps for the rock-bottom prices of $6.50/skirt and $6.00/pants. Quality also does alterations, with 1-2 seamstresses working right at the front. From what I could tell, the alteration services extend well beyond the standard pants hemming as they were busy altering a Chinese cheongsam dress when I arrived. For the prices alone I would have normally given them the full 5-star treatment, but felt that I needed to knock down half a star because it took them 3 days to get everything done (dropped off on Monday, ready by Thursday). There's no doubt I'll come back though as long as I'm in the neighbourhood.

First time working with them. Having my Santa Claus suit faux fur replaced…read more Went over what I needed and she seemed to get the details. I will be posting the results when I pick up the suit in a 3 weeks. Thank you Santa Claus (for hire). Sleigh Phone 604-323-3559.

Had a jeans repair done here, $38 + $5 for mandatory cleaning. Got the jeans back, after wearing a…read morefew times, noticed the jeans had ripped again in the spot that had been repaired. I brought the jeans back expecting they would stand behind their workmanship, explained the problem that the jeans had ripped at the spot of the repair, was told I could pay again to have the same thing fixed. I told her I was not going to pay again for the same repair. Asked if there was anything that could be done to avoid leaving me unhappy, shrugged shoulders "sometimes it happens" NOT HAPPY WITH REPAIR, NOT HAPPY WITH POOR RESPONSE

STAY AWAY FROM THIS PLACE…read more Ruined my winter coats and refused to refund my husband. They made a huge hole on my Aritzia coat and you can see that the stains were not removed. Terrible place, terrible people!

DO NOT GO HERE! 1)…read moreWasher times are incorrect and your clothes come out soaking wet 2) Dryers stop randomly stealing your money- the time continues to go while your clothes sit in a dryer wet 3)HORRIBLE CUSTOMER SERVICE 0/10 DO NOT RECOMMEND

They always lock the door without a notice on the door of the staff's absence. This means the…read morecustomers had to wait outside the door for the staff inside to come and open the door. Then she went back to inside immediately right after she unlocked the door while she saw us walking towards the door. She could have held the door for us since we were her customers. That just means they do not care about customers. I asked the employee if they were busy and she said they were not busy. But we needed to wait for three or four days just to dry clean one item, for which she said, "I'm so sorry" but I think she was not truly sorry because when we said, "Have a good day" to her, she said, "Uh-ha" while looking at the floor. No employee would respond to a customer that way; she is just too arrogant. Also, she asked us for our surname to write it on the receipt. Then she asked us if we were in the system and she had our name wrong in the system. Her careless attitude made me hesitate to return.

they send everything out. prices change on pick up…read more they burnt a silk white shirt.