THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

Jim and his Movers were professional and very cautious with my things. They treated them like their…read moreown. Also, there was one move where I had a deadline to be out of the storage unit and they cleared it in record time. Thanks so much Jim and guys I would recommend them definitely!

From the owner: We care for each and every customer :) We do our best to meet your needs and leave you with…read morefeeling glad you decided to work with us for your transport needs. We are committed to creating transport experiences that are personable and put our clients at ease. When you work with Get'er Gone, transport your items, we create moving experiences :)

These people moved my sister from one apartment to another apartment in the city ! Approximate 6…read morehour job . 2 guys. one was drinking alcohol on the job ! Reeked of alcohol . so now we are worried about the furniture being moved . They did not know how to move a sofa out yet they just got the love seat out ! Damaged the wall which my sister now has to pay for repairs. I told them to lift the sofa upright !! duh!! Somehow they lost her tall up standing lamp?? When we got to the new place we had people come up to us asking who smells of alcohol ! We were very embarrassed. In the end they charged her an extra $100 for renting the rental truck which was not disclosed in the beginning. And no receipt or invoice ! They were both very polite but I would not call them professional movers . Did not see any damage to anything except lost her tall lamp and some rugs !

From the owner: Cheapest rates in town. Trust that your belongings will arrive safely to their destination. We aim…read moreto please. Very accommodating.