Came here as recommended by my son. Guys are very friendly…read moreand professional. Good service from beginning to end. They show you their findings and how they fix it, within a few minutes the nail is gone, the tire is fixed and you're on your marry way out. While waiting be amused by their little pet...

Excellent customer service. Had a very pleasant experience with Ignacio. I had an unexpected nail…read morein my tire and after receiving a recommendation from a friend at Toyota, I stopped by. I was immediately helped. There was no long wait. I didn't feel rushed, and Ignacio was friendly. I appreciate that as a someone who is always nervous about anything cars. The shop is clean and affordable! This will be my go-to for tire maintenance.

I can't even tell anything went wrong in the first place!…read more The guys were fast, efficient and professional.

These guys lost any chance at my business right from the jump with their arrogant,…read morecustomer-unfriendly approach. I sent in my photos and details on Monday. It took them 3 full days to get back to me radio silence until Thursday afternoon around 4:45 PM. Then, out of nowhere, they demanded a deposit within 15 minutes (had to pay by 5:00 PM that same day) or I'd lose my appointment slot for Friday. I was stuck in rush-hour traffic in Los Angeles no way I could handle that on the spot without risking everything. You make a potential customer wait 3 full days for a response, then hit them with an impossible 15-minute ultimatum during peak traffic hours? That's not customer service; that's pure arrogance. They used the $50 deposit to lose a customer instead of giving time or more options to pay since I waited 3 full days to even be contacted. You don't build long-term value by treating people like this. You make your money from repeat business and referrals, not one rushed sale that alienates everyone. All this did was guarantee I'll never come back and actively pushed me straight to your competitor, which turned out to be a way better experience. He was responsive, professional, no pressure tactics. All anyone has to do is look on Yelp: the guy who is second with 718 five-star reviews is the one to go to. There's a reason you multiple accounts with reviews: the inconsistency shows. One bad interaction like this costs you a customer forever and now a negative review that future people will see. How you treat people matters just as much as (if not more than) the product or service. This experience screamed "we don't value you until you pay," and it backfired spectacularly. I wouldn't choose this brand even if the work was top-tier. Think hard about pushing rushed deposits on people you've barely spoken to, reviews matter, and this one is loud. 1/5 stars. Steer clear if you value basic respect, reasonable communication, and some flexibility after making customers wait days.

Great service and super helpful! great prices and friendly Would definitely come back. I recommend!…read more10/10

I talked to Laura who was beyond helpful with my situation and questions! i didn't have the…read moreopportunity to spend much time here since they were so fast to fix my problems with my car! but the time i did spend was the first time i felt like i wasn't getting taken advantage of from a car service! i had gotten my two tires slashed and wanted to find a good deal before i got paid so i could still use my car, and i didn't have enough to cover the total, and laura told me about the Snap Finance program which allowed me and my husband to get our car back on the road for free at the time! i returned for an oil change a few days after because they made me feel so very welcomed! please keep up the great work and customer service! you guys are amazing here.

Great experience. Showed up with a nail in the tire, Sergio came out and greeted me right away…read more Showed him the bad tire and his guys jumped right on it. Of course tires have to have special sockets so after I was searching for them, they took care of me quickly. Patched my tire and off I went. They do tires, oil changes, and brake changes. Probably would've been in and out in 5min but because I had to look for my special socket took a little longer. Small hole in the wall shop, tucked in the back of the little plaza. Great service

Gave me the wrong size tire and refused to change it back. Told me there was no inconvenience and…read moretold me to leave. Called my bank to tell them about it. Complete fraud. Don't go here

The service I received from the crew was great They take…read morecare of my tires every time I visit

I had a tire damage and I called this place, gentlemen over the phone help me with ordering a tire…read moreand a ended up buying two tires because my spare was not good, service was quick and on time, the guys really work on it fast very friendly and great service.

These guys are awesome! One of the wheels / rims on my car was damaged, and had a large crack. This…read morewas causing my time to leak, and other issues. We went to Costco, which told me that the wheel needed to be replaced. Glad I didn't listen! Took the car to Perfect Customer after a suggestion by a mechanic, and they welded the rim beautifully. The service was fast and affordable. These guys are honest, and saved me a lot of money and headaches. Make sure you call them when you have wheel issues!

They don't answer their phone I'm trying to get a quote for my rims to get fixed and they are…read moreopened right now and no one answers the phone

They work incredibly fast and the employees are very nice! I went in to get my rear passenger tire…read morepatched and as soon as I pulled in, they asked what I needed and got right to work. I was in and out in 15 min!

I was in to get my tires balanced. They were super quick and got them done efficiently. The price…read morewas also great.

I stopped by the shop today and had an opportunity to meet Rolando the owner. He took the time out…read moreof his day to have a conversation with me and tell me a bit about his business. You can tell he takes pride in his work and is a professional at what he does 10 out of 10 would recommend you go to him for any of your tire needs!

Excellent customer service . Patch tire starting @14 Got…read moretwo tires done............... .....................

Got a text for details, responded...never got a response. Ended up going with a shop in Tustin…read morethat communicated and offered one day turnaround.

Big shout out to Robert from So Bay Wheel Pro and fellow yelpers! I went here only after the other…read moretire stores couldn't fix my rim. I told Robert the problem I was having and reassured me that he knew exactly what the problem was and that he could fix it. Robert was courteous and attentive. He told me it would only take one day and he gave me quote for his work. Here's the good stuff...Robert delivered as promised!! I got my rim back within a day and the price was as exactly he quoted!! I was totally satisfied with his service and I highly recommend him. This is the place you go for all your rim problems, dents, leaks, polish, etc Ask for Robert and support good people who do great work!

Read the reviews and thought I would give them a try…read more Contacted via text, sent him some quality photos, he quickly gave me a price and then a time. Showed up on time and did a SUPER quality repair on a recent curb kiss on my rim. I cannot tell where he fixed it. HIGHLY RECOMMENDED!

Tesla Service sent over Rafi and Koko to repair a rim that was scuffed and chipped during my tire…read morereplacement. Rafi reached out to confirm the appointment time, and Koko arrived right on schedule. I showed him all the scuffs and chips, and he patiently listened to every concern--super personable and friendly throughout the whole process. In under an hour, he had the rim looking brand new--honestly, it looks even better than my other rims. Thank you for being so understanding, professional, and doing such excellent work.