Worst auction house ever. I bid on-line on an item at $225, 12 hours before the actual auction was to take place. Then, the next day, I logged on to see if I had won. I was so excited because South Bay said the winning bid was $225! When I called the house to pay for my prize, they said they had given it to someone on the floor for the same price. I said, "Wait, how did someone on the floor beat my bid at the same amount when I was the first bid at $225 a whole day before? They said, it's easier to collect from someone on the floor than someone online... What? Then, to add insult to injury, they said "If you had only left a bid for $25 more, you probably would have won." On-line bidders, pass this company up. read more