The new management company is incredible! I have only great things to say about this building and…read moreliving here. I once was locked out of my apartment late at night and they went out of their way, and helped me out under 5 minutes. They're also incredibly understanding and willing to work with you to find a good lease agreement. Highly recommend this place!

We moved in in February of 2020 and absolutely adored our time there. There was a transition of…read moremanagement last summer and since then the communication with the leasing staff and maintenance has been outstanding. Any of our needs they immediately took care of. The quiet rooftop is a great place to spend time with friends and the location is unbeatable. We are ending our time at SoNo Pearl only because we bought a place of our own, we would have stayed otherwise. I highly recommend this building to anyone looking for a rental.

I'm going into my fourth year at the Corset Factory and I still absolutely love it here. I have a…read moretwo bedroom apartment that is very spacious and bright. The unit I'm in has beautiful exposed beams and brick and the tall windows let in a ton of light. I like living in places that have an historic feel to them and this place definitely delivers. You can really feel the history of the old factory here (in a good way). I also love being so close to downtown South Norwalk. I've lived in Norwalk for over 17 years and never truly came to appreciate it until I moved to SoNo. Another reviewer complained about hearing the neighbors. Maybe I've just been lucky, but that really hasn't been a problem from me. I'm 47 and this is the first time I've ever lived in an apartment building. I thought noise would be a problem, but it really hasn't been. My neighbors are great. There are two dogs on my floor that I rarely ever hear. About two years ago they added an outside common area with a fire pit, grills and planters. Its an absolutely fantastic place to hang out on a nice evening. The grounds are kept very clean as is the inside of the building. I have had no issues whatsoever with the management. They have been quick to respond to me and have always been courteous. The maintenance folks have also been great. The building super is a nice, friendly guy. The few times I've needed work done, he did a fantastic job. I just renewed my lease for a fourth year. I would highly recommend the Corset Factory to anyone looking to rent in the Norwalk area.

I lived in the Corset Factory for three years. The physical space of this apartment complex is…read morebeautiful. Lots of brick and huge windows. Feels like a renovated industrial-area loft. The ceiling is quite thin from a noise perspective so I could hear everything my upstairs neighbor did (including sneeze and repeat watching of the entire Rocky movie series). But thankfully the neighbors were not so loud that I couldn't tolerate it for three years. However, down the hall was a resident with two dogs that never stopped barking. The management company did nothing to resolve it and I can't imagine what it was like living next door to them. Also, the heat/air conditioning systems is REALLY loud. Loud as in pause the TV and stop talking until it shuts off. Despite some positive aspects such as location and physical appeal, the management company/leasing office (Spinnaker Real Estate Partners in South Norwalk) is the WORST I have ever dealt with. Rude, arrogant, incompetent, unprofessional, poor communication skills, generally unavailable and unhelpful. BEWARE they also manage the new IRON WORKS buildings. I'd highly recommend staying away from both properties if you ever intend to interact with management or leasing. Or if you hope to get your deposit back. It has nothing to do with damage or deductions from the deposit (I received the full deposit back), but I had to personally follow up with the management company multiple times to figure out how I was going to get the deposit back. If I hadn't been so persistent, I would never have received it. In my experience, the management never responded to emails, answered the phone, or replied to voicemails. Finally, to get my questions answered I had to physically show up in the management office and corner the manager. Its a nice place to live and reasonably priced, but save yourself the headache and frustration if you can and find somewhere else.

Been living here for a year, beautiful building with gym and courtyard. Have not had any issues.read more

DO NOT LIVE HERE! The whole building is infested with mice. Maintenance and the extermination…read morecompany is a joke. They didn't even patch the entry points so the mice kept on coming. I lived there for 4 months and couldn't get out fast enough. The units by the gym are the worst infested and same with the ground floor.

I'm especially impressed with the responsiveness of the maintenance staff. I had an appliance…read moremalfunction, and they cheerfully replaced the appliance with a brand new one. That, plus friendly neighbors, makes living here a pleasure.

Have lived here for 3 years. It's one of the best apartment buildings in the area! Well maintained…read moreand great amenities!

I cannot recommend Ironworks enough! My husband and I have lived here with our two dogs for three…read moreyears and are going to miss it. Here are a few reasons why we love living here: - We live on the water side and it's quiet, beautiful, and peaceful. The floor to ceiling windows are to die for! - The building is well built, we've never heard our neighbors. - The roof deck is amazing day or night. - Laura and Maria manage the building and could not be nicer, more responsive, or helpful. - Everyone who works at Ironworks goes above and beyond. - The cleaning staff is constantly working to keep the premises spotless - The location is unbeatable. The best restaurants and bars are literally right outside your front door. - Everyone who lives here is super nice To compare, prior to Ironworks, we lived at the Waypointe in Norwalk for three years. The Ironworks building, management, location, and overall experience is not comparable. Ironworks wins out hands down every time.

Do not **under any circumstances** move in here - especially apartment 211 (or any x11!! There are…read moreseveral issues with this place. There is one plus I can think of mentioning - it's a convenient location to lots of restaurants, SoNo MTA station and freeway access. Now for the rest of the story... Noise. It doesn't matter what side of the building you're on, you will be subjected to any litany of nuisance noise issues. The north side faces the train tracks - every 15 minutes from 5:30AM to 11:45PM then, in the overnight hours, come the freight trains. If you're really unlucky and live over the Water St. parking entry you'll also get garbage collectors at 6:45AM. If you face the courtyard you may think it's a nice area if you're touring in the daytime but at night it's an absolute hellhole. Every restaurant has loud outdoor speakers, drunks, smokers, patio areas with drunks, yelling, screaming, all litany of awful things that goes until 2-3AM several nights of the week (and every weekend). If you live on the side facing the water near Water & Washington Streets like I did, they will try to mislead you like they did to me by saying "Washington Prime is a steakhouse so it's really quiet, it's a great place to live near." Absolutely not - after 10PM it turns into a nightclub with loud outdoor speakers, house music, drunks, smokers, etc. Four times each year WP has seasonal parties where a guest DJ comes in with music so loud that things fell of my walls. My dog was a wreck, the floor vibrated, certainly sleeping was out of the question, it was awful and it went until 3AM. Traffic (and more noise). Washington St. is a major thoroughfare even if they try telling you like they did me that there's only some traffic during morning/evening rush hours. I wish!! Anytime I95 is backed up this becomes a main alternative where traffic can be backed up for a mile or more across the bridge into East Norwalk. The entire street is a parking lot and you will continually battle with semis, loud motorcycles, muscle cars, etc. starting at 5AM going until 10PM (or later on weekends). Housekeeping. Two common areas are a regular problem - trash room & the courtyard grassy spot next to El Segundo. The trash room has one small bin for recycling which is not adequate for an entire floor of apartments so the room is often covered in recycling because there's nowhere else to put it. The courtyard is littered with cigarette butts, bar trash, straws, drink cups, food tossed on the ground, etc. It's disgusting and if you have a dog you'll likely have a hard time walking through here without them eating god-knows-what off the ground. Sewage smell in shower. My apartment has a master shower (in addition to a bathrub and a guest bathroom with a shower/bath combo). The master shower had a perpetual, foul sewage smell especially if it was hot outside and/or hot water first turned on. It was nauseating and made me sick to my stomach. I complained about this several times and was told it was addressed but never got any better. Yes, I scrubbed my shower every 1-2 weeks with a stiff bristle brush and the odor was clearly coming from the drain so it wasn't a cleaning issue. Insects. I complained several times that I had small black flies coming from the same master bath shower. I opened maintenance tickets and was told "it's been addressed" but, again, never fixed the problem. What's worse (and is the straw that put me over the finish line on telling them I was moving out) was when I took a shower and saw a little black speck on my shampoo bottle. I went to flick it off and saw it move!! That's when I looked closer and saw it was a worm and, not just one worm, but on the bottom of the bottle it was a TON of worms. I jumped out of the shower to take a closer look and that's when I noticed that the shower was alive - thousands of black worms that looked like baby leeches were squirming and wriggling on the tile floor, the walls, the shampoo bottle... OMG, I can't tell you how grossed out I was. I poured bleach on them and that just made them all crawl up the walls; I poured salt on them and it made them just move faster. It was beyond disgusting. In fairness, as soon as I reported it they came the next day and the day following the called an exterminator. There are many, many, many more issues I can't go into here due to length restrictions but suffice it to say this place is NOT worth the nearly $4k/month they charged me claiming it's a "premier community with great amenities." Don't fall for it. Go rent somewhere else. And definitely not unit #211!!!

I've lived here since 2021 and they have had a lot of change in management but some of the reviews…read moreare ridiculous. Cons: change in management, if you don't lock your car & because the garage is wide open you are at risk of break in., random fire alarm can get pulled so making everyone evacuate. Pro: door friendly, a lot of community events and raffles, mailroom is better and they fixed the mailroom issues they had a couple of years ago. The restaurants and bars downstairs I saw someone say there were drive bys I've never heard that, that is insane and inaccurate.

Please do yourself a favor and seriously reconsider living here. Before signing a lease at The…read moreWaypointe, read the reviews for both the property and South Oxford Management. Don't just look at the rating. Actually read what residents have written. I wish I had, because many complaints about poor communication, maintenance, and lack of follow-through are remarkably similar to what I have now experienced firsthand. Knowing what I know now, I would not have chosen to live here. The maintenance technicians themselves have been great when an issue finally reaches them. Management and communication are the problem. I documented several issues on my move-in checklist, personally handed it to the leasing office, and was told work orders would be submitted. Months later, some remain unresolved. Management recently told me two requests were "pending" because they didn't have permission to enter, yet nobody ever contacted me asking for permission. Previously, we rearranged our schedules for a Friday maintenance appointment, were told around 4 PM they weren't coming, and then maintenance showed up Monday without anyone telling us. Coordinating basic maintenance has become a constant game of cat and mouse. The same problem became apparent during an EV charging dispute. Management told me Level 1 charging from an existing garage outlet violated a "long-standing community policy." I reviewed my lease and addenda and couldn't find the prohibition. I asked several staff members and the Community Manager directly three separate times to provide this supposedly long-standing policy. It was never provided. Eventually, management sent a community-wide email stating the rule. I appreciate that it is finally clear, but if this policy had already existed and been communicated to residents, providing it when I first asked should have ended the discussion immediately. Even more disappointing was management's response after I raised specific questions: "Given the length and number of issues addressed, we are not going to respond to each statement or contention individually." I'm including a screenshot so prospective residents can read that response and form their own opinion. From my perspective, saying there are essentially too many concerns to address is a remarkable response, especially when many arose because getting straightforward answers was so difficult in the first place. This isn't happening in isolation. The pool has repeatedly been closed, the garage access barrier has been broken for about a month despite residents paying to park there, there have been repeated fire alarm issues, and maintenance concerns reported at move-in remain unresolved. Part of our closet system even fell from the ceiling and nearly hit my girlfriend. It was eventually fixed, but only after more than a week of calls and repeated follow-ups. I'm including photos and screenshots so prospective residents can see some of this for themselves. Management, if you're reading this, it really isn't complicated. If something is a "long-standing policy," provide it when asked. If you say work orders will be submitted, follow through. If maintenance needs permission to enter, contact the resident. If an appointment changes, communicate it. Residents should not have to send email after email chasing management for basic information and follow-through. What makes this especially frustrating is how quickly management communicates when they want to tell a resident what they cannot do, compared with how difficult it is to get that same urgency when a resident actually needs something. The technicians and other staff I've dealt with have generally been nice and helpful. Unfortunately, my experience with management has been poor communication, poor follow-through, unclear answers, and far too much effort required to resolve issues that should be straightforward.

Not what we expected. The apartment is decent but management is rude almost acts as if she's a jail…read morewarden. We pay a good amount of money to live here with ridiculous rules. The garbage in the garage is not only unsightly but gross. You can see the mice running around the garbage. Hoped for better but we're stuck in our lease.

I did a walk through, chose the layout, received an image from leasing. I open the door, its the…read morewrong apt, I go downstairs and Jackie says she is not getting involved! She is the leasing manager. The rent portal malfunctions - Jackie sends email after the third month! I have Reasonable Accommodations letter, rent pd every month for the wrong unit-I never fully un-packed. 200 units the portal malfunctions for one tenant! they can lock the portal to only accept rent and Reckmeyer's fees!