We are grateful to have found such a wonderful audiology group! Dr. Jeff Berg is not only…read moreknowledgeable and an expert in his practice, but he is also kind and caring and supportive. He takes all the time we need to answer our questions and provide us with information to be successful in the use of hearing aids. From the first exam, to our decision to purchase hearing aids, we never felt pressure to buy...we only felt his concern for us, and his support in whatever decision we made. And, his follow up care is outstanding! We were delighted to learn that all the follow up care and supplies were included in the purchase of hearing aids. That is a great value!! In addition, his staff is wonderful...always helpful and kind. We are warmly welcomed and made to feel like family. We highly recommend Audiology Associates! We couldn't be more delighted to be in their care.

They really care about their patient's needs. I've been a patient of Dr Jeffrey Berg's for over 10…read moreyears. Couldn't get this kind of care anywhere else.

Audiology Associates of So. Or Inc. was recommended to me by my Primary Care Provider, Michelle…read moreKitchen. I was were pleased when I met Taylor Boney Au.D. He was very Knowledgeable & Caring. He took his time explaining the process. He was very through. I did not feel rushed at all. I would recommend him to everyone.

I regrettably report the quality of service at this clinic is less to be desired. In summary, I…read morefelt like I scheduled and paid for a level two car wash, but instead was sent through the machine at a fast pace without any actual water/washing and then handed a dash wipe at the end as if the dash wipe is sufficient cleansing of the entire vehicle. Details: I have been to this clinic three times during the year and a half I have lived in the valley and not once have my hearing aids been plugged in to the computer system, checked for a software update, or cleaned/serviced like my previous audiologist office did. Additionally, my hearing has not been tested since moving here. My previous provider tested me once a year just to see if there's were changes in my hearing that occurred so she would know how to adjust the levels of my hearing aids. It was explained to me when I asked why certain things weren't done for my visit that insurance doesn't always pay for this or that and some of the service is a little bit of a fluff but what if your patient actually wants a higher level of care? I believe that option should be offered. So my suggestion to management: it should be made clear what each appointment will consist of and if your insurance does not pay for this or that that there is an option to have that level of service along with the out-of-pocket price for that level of service. Additionally, during the 6 years I have had my hearing aids, every prior appointment at my previous clinic, was at least 30 minutes long if not an hour depending upon what was occurring. Since coming to this clinic, I have literally not been in there longer than 20 minutes total out of three appointments. The one positive is I had to replace a plastic piece and they got me in within 24 hours to do so which I do appreciate. The doctors themselves are quite nice, friendly, and welcoming. The scheduling staff are also nice. I just think the quality of service that has been created is significantly lacking. My hearing is a crucial component to my daily life and my career. Hearing aids are extremely expensive. Therefore, the quality of service during my audiology appointments is an important aspect to my overall self-care and quality of life. The level of service this clinic provides does not meet my standards of what I want or what I think I deserve in terms of hearing care. I am overwhelmed with disappointment in the quality of service and I do not recommend this place.

I wrote a review on Google three years ago, expressing my appreciation for the excellent service I…read moreconsistently receive at Imaginears. They are trustworthy. I continue to be impressed and grateful for their presence in the community, their intelligent care, and their outstanding service. Thank you!

Unbelievable service! Called them at 8 am searching for a charger for my hearing aids - which I…read morehad forgotten when I packed for my trip. They had one in the Medford office but not in Ashland where I am staying. They hand delivered the much needed charger to my hotel just after noon! Now off the the theater with recharged hearing aids. These folks are amazing.

I've been hard of hearing for several years, but because I had a bad experience with an audiologist…read morein California, have been hesitant to purchase hearing aids. Craig Berg was recommended to me, so I decided to give him a try. At first he worked with old hearing aids that I had been given. I just purchased new hearing aids yesterday. Craig has been helpful, knowledgeable, and patient with me. He has not been pushy or condescending. He listens and works to find a solution. Hearing Aids are expensive because part of what you're purchasing is the services of the audiologist for the life of the hearing aids. I feel comfortable that Dr. Craig will do what he can to help me hear better and get the most out of these new hearing aids. I highly recommend him.

Outstanding audiology professionals. Thorough, efficient and friendly. Highly recommended.read more

Saw Dr. Reeck for a 2nd opinion, I saw Dr. Chambers 1st. Dr. Chambers was older and nice to me but…read morehis exam was not thorough and my insurance was charged for a scope procedure but I did not have that done. Since there was only one ENT group in our area I had to use the same group to get a 2nd opinion. I went to see Dr. Reeck for this. When i arrived he already looked angry or upset with me. He talked to me and got my history and then did a very fast painful jerky scope of my sinuses. He said they look totally normal. (Like I was faking or lying) when he looked in my mouth and throat I had a tooth that had a cap which had come off and I had an appointment with a dentist to get it fixed but it wasn't painful so no hurry. He said as he was examining my mouth, 'of course you have teeth that aren't taken care of.' Like I was a lowlife of some kind. I'm actually a retired nurse and was offended by his comments and thought what if I was low income and couldn't afford dental care? That was really unnecessary. When he looked in my ears, the one giving me problems had wax in it. He said oh my g-- you need to clean your ears. Embarrassing but when I said I had been told q-tips don't work they just push the was farther in, he looked at me like I was crazy, rolled his eyes and shook his head. I am a clean person and really felt he had formed an opinion of me and that's what he went with. He also did nothing to help me. He said my medical Dr. would have to help me figure out what was wrong in my head near my ear.

Dr. Reeck is smart, chill and was a great listener. I had a tumor on my parotid (salivary) gland…read more When I first went to see him, he started explaining what my growth was and then paused to ask me about my background. I'm not a medical doctor, but am a biologist, so I understand some of the technical speak. He asked about my background so that he could tailor a conversation not over my head but also not under. The tumor was about the size of a grape, but wasn't causing facial paralysis. Therefore, surgery was optional. Dr. Reeck explained a lot about what the tumor likely was, complications with its position, etc. Then, he asked me what I wanted to do. He listened to my thoughts and answered more questions. I greatly appreciated him taking the time to have the conversation so that I felt empowered to make the decision. Dr. Reeck never seemed flustered by my questions or stupid jokes. He rolled with it all. His bedside manner was light-hearted, calm and refreshing. As another reviewer noted, Dr. Reeck is down to earth. That really captures him. He visited me before surgery, again with his calm, caring persona. I had no reservations about going into surgery. His confidence, without being pretentious, was admirable. His bedside manner shined again during my post-op appointment. His medical assistant, Alex, was friendly, kind, efficient and effective. If I ever need another ENT appointment, I know who I will seek out!

Dr. Wayman and his staff are absolutely excellent. Over the years he has removed more basal cell…read morecarcinomas from my face than I can keep track of. Always absolutely excellent results. He has essentially rebuilt substantial portions of my nose with several skin grafts and you can't tell I've had surgery. He's like a sculptor working with skin. It's always a warm, friendly and relaxing environment. Cindi is the absolute best and suture removal and applying perfect dressings. Greer is a warm and welcoming receptionist. I simply can't imagine better health care. I recommend these folks to everyone.

Worst experience in a medical office ever! I can't review Dr. Wayman as the office manager never…read moreallowed me to see him but I can review her. I first encountered her when I went in to make an appointment. She asked if I had a referral and I said that my insurance did not require a referral. She said they would need my records for Dr. Wayman to review before I could make an appointment. She was ready for my to leave without even getting my name so I said you will need to know who I am because you are going to be getting records. She then took my name and I left. I should have known better at that time than to deal with this office. I spent a week going around to 5 offices signing releases and having my records sent to Dr. Wayman. One month later after having not heard from Dr. Wayman's office, I went in to see if I could make the appointment. She said they had my records but the Dr. had not yet reviewed them so I left to wait another month. I went in again after another month to check the progress. She told me she didn't see the records and would check to see if they were on Dr. Wayman's desk. I waited for her to go and check but she did not move, so I asked if she was going to check now or was this going to take another month. Well that did it, I had apparently challenged her control and she said lets discuss this in her office. In the office I asked if she didn't consider it excessive to take 2 months to make an appointment. She raised her voice and said that it often took several weeks to review records. This had been 2 months. I asked how long she had worked for Dr. Wayman and she stated 27 years. I told her that must be why she felt entitled to act as a gatekeeper. She stood up and stated she was the gatekeeper and I should see another Dr. I said I would be happy to see another Dr. if she would give me my records. She refused to give them to me. We argued a bit until I decided it was pointless to deal with this woman and left. I returned a half hour later to get her name in order to register a complaint. She then told me, in a smug tone, that she no longer had my records, she had shredded them. This woman is the most out of control office manager I have ever encountered. At no time did she ever show any concern for my condition or feelings. She never gave me any indication of how long the process might take to make an appointment and eventually refused to do so. Good luck if you choose to go there.

Nurse? Yvette, the ladies at the front desk and the Doctors were all amazing and super helpful…read more Full lasic done with zero issues and amazing hospitality!

The doctors are great--I have absolutely no complaints about them…read more My issue is with the billing department and front office staff. I was effectively dismissed from the practice because of a $45 copay that went unpaid for more than 90 days. When I called to schedule an appointment with my eye doctor, the front desk told me that my account had been sent to collections and that they could not--or would not--schedule me. I was told I was no longer allowed to be seen by the practice. For context, I had been a cash-pay patient for more than 10 years because I did not have health insurance. During that time, I paid thousands of dollars out of pocket for treatment of uveitis, an ongoing eye condition that is causing vision loss in my right eye. When I finally obtained insurance and used it for the first time, no one informed me that I had a $45 copay. The bill went unpaid for over 90 days, and apparently that was enough to have me sent to collections and dismissed as a patient. I contacted the billing department to resolve the issue. They could not tell me which collection agency had the debt, and they would not accept my $45 payment directly. Frustrated, I left $45 cash at the front desk and left. Two months later, while still experiencing a significant flare-up of my condition, I called again to schedule an appointment. I was told I still owed money, that my account had been sent to collections, and that I had been dismissed from the practice. There was no record of the $45 cash payment I had left. I can't help but wonder whether my doctor is aware that a long-time patient with a serious eye condition was turned away over a delinquent $45 copay, that was paid.

I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.