I am a physician in family medicine. I need hearing aids that are excellent and at an affordable…read moreprice. I looked extensively for a hearing aid expert I could trust after mine retired after 40 years in the business, Nathan offers a great service at a VERY affordable price which is important for me and my patients. There are lots of places where you can get hearing aids and it is important for you to work with someone you can trust and will go the extra mile to help you in your endeavor to hear In both social and professional circles. Nathan is that guy for me. Remember if you have tried hearing aids before and you gave up on them you should try again. There is new technology including tinnitus reducing software. And the new hearing aids don't make your voice sound weird. Lastly, Nathan wants to see you back as often as you need to address your concerns like if the sounds may be muffled or tinny.

Great service and assistance. I will return for follow up appointments. I called and was seen…read morewithin two weeks despite the covid-19 issue, didn't realize how much my lack of hearing has disrupted my overall life.

I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel…read morecompelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst. From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results. To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain. In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments. In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties. The one thing that really got me was that they told us my fathers 3 year old aids were no longer under the lifetime "warranty" (really just a service thing not a warranty) and couldn't be repaired as they were too "old" and parts were not available anymore. When they purchased $15,000 worth of new aids, they said they would repair the old ones for free. Hmmm, it's a miracle, they were able to fix them. RUN and RUN fast, they do not care about you, only your money.

While front staff seems knowledgeable I question the doctor and his assistant. "Most people your…read moreage don't have hearing loss." This maybe true but most people don't die at age 66 either. Or have heart attacks at 43. Then preforms the hearing test, showing hearing loss. Interesting exam. Didn't clean out ears as stated by staff during special hearing test event when I made the appointment. Suggested return in a year.

We are grateful to have found such a wonderful audiology group! Dr. Jeff Berg is not only…read moreknowledgeable and an expert in his practice, but he is also kind and caring and supportive. He takes all the time we need to answer our questions and provide us with information to be successful in the use of hearing aids. From the first exam, to our decision to purchase hearing aids, we never felt pressure to buy...we only felt his concern for us, and his support in whatever decision we made. And, his follow up care is outstanding! We were delighted to learn that all the follow up care and supplies were included in the purchase of hearing aids. That is a great value!! In addition, his staff is wonderful...always helpful and kind. We are warmly welcomed and made to feel like family. We highly recommend Audiology Associates! We couldn't be more delighted to be in their care.

They really care about their patient's needs. I've been a patient of Dr Jeffrey Berg's for over 10…read moreyears. Couldn't get this kind of care anywhere else.

Audiology Associates of So. Or Inc. was recommended to me by my Primary Care Provider, Michelle…read moreKitchen. I was were pleased when I met Taylor Boney Au.D. He was very Knowledgeable & Caring. He took his time explaining the process. He was very through. I did not feel rushed at all. I would recommend him to everyone.

I regrettably report the quality of service at this clinic is less to be desired. In summary, I…read morefelt like I scheduled and paid for a level two car wash, but instead was sent through the machine at a fast pace without any actual water/washing and then handed a dash wipe at the end as if the dash wipe is sufficient cleansing of the entire vehicle. Details: I have been to this clinic three times during the year and a half I have lived in the valley and not once have my hearing aids been plugged in to the computer system, checked for a software update, or cleaned/serviced like my previous audiologist office did. Additionally, my hearing has not been tested since moving here. My previous provider tested me once a year just to see if there's were changes in my hearing that occurred so she would know how to adjust the levels of my hearing aids. It was explained to me when I asked why certain things weren't done for my visit that insurance doesn't always pay for this or that and some of the service is a little bit of a fluff but what if your patient actually wants a higher level of care? I believe that option should be offered. So my suggestion to management: it should be made clear what each appointment will consist of and if your insurance does not pay for this or that that there is an option to have that level of service along with the out-of-pocket price for that level of service. Additionally, during the 6 years I have had my hearing aids, every prior appointment at my previous clinic, was at least 30 minutes long if not an hour depending upon what was occurring. Since coming to this clinic, I have literally not been in there longer than 20 minutes total out of three appointments. The one positive is I had to replace a plastic piece and they got me in within 24 hours to do so which I do appreciate. The doctors themselves are quite nice, friendly, and welcoming. The scheduling staff are also nice. I just think the quality of service that has been created is significantly lacking. My hearing is a crucial component to my daily life and my career. Hearing aids are extremely expensive. Therefore, the quality of service during my audiology appointments is an important aspect to my overall self-care and quality of life. The level of service this clinic provides does not meet my standards of what I want or what I think I deserve in terms of hearing care. I am overwhelmed with disappointment in the quality of service and I do not recommend this place.

I wrote a review on Google three years ago, expressing my appreciation for the excellent service I…read moreconsistently receive at Imaginears. They are trustworthy. I continue to be impressed and grateful for their presence in the community, their intelligent care, and their outstanding service. Thank you!

Unbelievable service! Called them at 8 am searching for a charger for my hearing aids - which I…read morehad forgotten when I packed for my trip. They had one in the Medford office but not in Ashland where I am staying. They hand delivered the much needed charger to my hotel just after noon! Now off the the theater with recharged hearing aids. These folks are amazing.

I missed an appointment due to my granddaughters attempt to end her life. I got in car and drove to…read morehospital in Portland. Two days later there was a $50 debit on my bank account. I am senior citizen, fixed income. I called to explain and truly anticipated a credit given. Nope, I was given another number to call. This person had no humanity. He stated simply that I signed something saying it was okay? ( FYI, DONT RECALL GIVING BANK INFO AT ALL) they chose to keep my money and wanted to schedule appointment? NO NO NEVER. Sad because I did like staff.

I just had my first appointment with Dr Adria....She was very caring, good listener, knew her stuff…read moreand treated me very well. The support staff was helpful and polite. Highly recommended.

Dr. Wayman and his staff are absolutely excellent. Over the years he has removed more basal cell…read morecarcinomas from my face than I can keep track of. Always absolutely excellent results. He has essentially rebuilt substantial portions of my nose with several skin grafts and you can't tell I've had surgery. He's like a sculptor working with skin. It's always a warm, friendly and relaxing environment. Cindi is the absolute best and suture removal and applying perfect dressings. Greer is a warm and welcoming receptionist. I simply can't imagine better health care. I recommend these folks to everyone.

Worst experience in a medical office ever! I can't review Dr. Wayman as the office manager never…read moreallowed me to see him but I can review her. I first encountered her when I went in to make an appointment. She asked if I had a referral and I said that my insurance did not require a referral. She said they would need my records for Dr. Wayman to review before I could make an appointment. She was ready for my to leave without even getting my name so I said you will need to know who I am because you are going to be getting records. She then took my name and I left. I should have known better at that time than to deal with this office. I spent a week going around to 5 offices signing releases and having my records sent to Dr. Wayman. One month later after having not heard from Dr. Wayman's office, I went in to see if I could make the appointment. She said they had my records but the Dr. had not yet reviewed them so I left to wait another month. I went in again after another month to check the progress. She told me she didn't see the records and would check to see if they were on Dr. Wayman's desk. I waited for her to go and check but she did not move, so I asked if she was going to check now or was this going to take another month. Well that did it, I had apparently challenged her control and she said lets discuss this in her office. In the office I asked if she didn't consider it excessive to take 2 months to make an appointment. She raised her voice and said that it often took several weeks to review records. This had been 2 months. I asked how long she had worked for Dr. Wayman and she stated 27 years. I told her that must be why she felt entitled to act as a gatekeeper. She stood up and stated she was the gatekeeper and I should see another Dr. I said I would be happy to see another Dr. if she would give me my records. She refused to give them to me. We argued a bit until I decided it was pointless to deal with this woman and left. I returned a half hour later to get her name in order to register a complaint. She then told me, in a smug tone, that she no longer had my records, she had shredded them. This woman is the most out of control office manager I have ever encountered. At no time did she ever show any concern for my condition or feelings. She never gave me any indication of how long the process might take to make an appointment and eventually refused to do so. Good luck if you choose to go there.

Saw Dr. Reeck for a 2nd opinion, I saw Dr. Chambers 1st. Dr. Chambers was older and nice to me but…read morehis exam was not thorough and my insurance was charged for a scope procedure but I did not have that done. Since there was only one ENT group in our area I had to use the same group to get a 2nd opinion. I went to see Dr. Reeck for this. When i arrived he already looked angry or upset with me. He talked to me and got my history and then did a very fast painful jerky scope of my sinuses. He said they look totally normal. (Like I was faking or lying) when he looked in my mouth and throat I had a tooth that had a cap which had come off and I had an appointment with a dentist to get it fixed but it wasn't painful so no hurry. He said as he was examining my mouth, 'of course you have teeth that aren't taken care of.' Like I was a lowlife of some kind. I'm actually a retired nurse and was offended by his comments and thought what if I was low income and couldn't afford dental care? That was really unnecessary. When he looked in my ears, the one giving me problems had wax in it. He said oh my g-- you need to clean your ears. Embarrassing but when I said I had been told q-tips don't work they just push the was farther in, he looked at me like I was crazy, rolled his eyes and shook his head. I am a clean person and really felt he had formed an opinion of me and that's what he went with. He also did nothing to help me. He said my medical Dr. would have to help me figure out what was wrong in my head near my ear.

Dr. Reeck is smart, chill and was a great listener. I had a tumor on my parotid (salivary) gland…read more When I first went to see him, he started explaining what my growth was and then paused to ask me about my background. I'm not a medical doctor, but am a biologist, so I understand some of the technical speak. He asked about my background so that he could tailor a conversation not over my head but also not under. The tumor was about the size of a grape, but wasn't causing facial paralysis. Therefore, surgery was optional. Dr. Reeck explained a lot about what the tumor likely was, complications with its position, etc. Then, he asked me what I wanted to do. He listened to my thoughts and answered more questions. I greatly appreciated him taking the time to have the conversation so that I felt empowered to make the decision. Dr. Reeck never seemed flustered by my questions or stupid jokes. He rolled with it all. His bedside manner was light-hearted, calm and refreshing. As another reviewer noted, Dr. Reeck is down to earth. That really captures him. He visited me before surgery, again with his calm, caring persona. I had no reservations about going into surgery. His confidence, without being pretentious, was admirable. His bedside manner shined again during my post-op appointment. His medical assistant, Alex, was friendly, kind, efficient and effective. If I ever need another ENT appointment, I know who I will seek out!