I took my mom to see Tony and Aaron at My Hearing Centers recently for a new hearing aid. We had…read moreseen Tony a few years back but then another family member started taking her to someone else. Now that I am caring for my mom I ran straight back to Tony, because he was great! He was professional, friendly, and treated my mom so well! He really knew how to communicate with mom, knowing she is almost completely deaf, and he was very respectful. Tony now has a beautiful new space, and a team of wonderful people he works with. We met Aaron and Julie and everything about our visit was so nice. They were very comfortable people; kind and accommodating. Aaron was really fun to work with and explained everything to us very well. When I called the next day to order the hearing aid, Julie called me right back and let me know she got the message, and sent it to Aaron who would call me back as soon as he could. And he did!! That's the way calls should be handled! We'll be working with Tony again for her fitting and adjustments and we're really looking forward to it! They continue to prove they are a top notch company that provides real human interactions. I'll review about the hearing aid and service we receive after she's had the hearing aid for a while. Bottom line...these guys are fantastic!

This company is horribly annoying. Just because I am 72 years old they seem to think I need a…read morehearing aid. I get constant spam mail about what they have to offer. Not only does this make me angry, it always wastes valuable resources, i.e. paper and postage. YUCK!

I've been hard of hearing for several years, but because I had a bad experience with an audiologist…read morein California, have been hesitant to purchase hearing aids. Craig Berg was recommended to me, so I decided to give him a try. At first he worked with old hearing aids that I had been given. I just purchased new hearing aids yesterday. Craig has been helpful, knowledgeable, and patient with me. He has not been pushy or condescending. He listens and works to find a solution. Hearing Aids are expensive because part of what you're purchasing is the services of the audiologist for the life of the hearing aids. I feel comfortable that Dr. Craig will do what he can to help me hear better and get the most out of these new hearing aids. I highly recommend him.

Outstanding audiology professionals. Thorough, efficient and friendly. Highly recommended.read more

I am deeply disappointed and frustrated with my experience with Miracle-Ear Hearing Aids. I feel…read morecompelled to share my story to warn others about the unethical and exploitative practices of this company. My encounter with Miracle-Ear Hearing Aids can only be described as an unfortunate example of usury at its worst. From the moment I stepped foot into their store, I sensed something was off. The salesperson approached me with an overly enthusiastic smile, eager to make a sale. They wasted no time in persuading me to purchase their top-of-the-line hearing aids, promising me a "miraculous" improvement in my hearing abilities. The price they quoted for the hearing aids was exorbitant, but I trusted their claims of exceptional quality and transformative results. To make matters worse, when I tried to reach out to the company to discuss my concerns and seek a resolution, their customer service was shockingly unhelpful and dismissive. They showed a complete lack of empathy and were unwilling to negotiate or provide any feasible options for relief. It was clear that their primary objective was to exploit vulnerable individuals for financial gain. In addition to the usurious pricing, the actual performance of the hearing aids was far from miraculous. The promised improvement in hearing abilities was nowhere near what was advertised. The devices frequently malfunctioned, causing immense frustration and inconvenience. It became apparent that the emphasis was on profit rather than providing a genuinely effective solution for individuals with hearing impairments. In conclusion, my experience with Miracle-Ear Hearing Aids was a disappointing and financially burdensome ordeal. Their usurious practices, combined with subpar performance and abysmal customer service, left me feeling deceived and taken advantage of. I strongly advise anyone considering Miracle-Ear Hearing Aids to exercise caution and explore alternative options. No one should have to endure such exploitation and disappointment when seeking help for their hearing difficulties. The one thing that really got me was that they told us my fathers 3 year old aids were no longer under the lifetime "warranty" (really just a service thing not a warranty) and couldn't be repaired as they were too "old" and parts were not available anymore. When they purchased $15,000 worth of new aids, they said they would repair the old ones for free. Hmmm, it's a miracle, they were able to fix them. RUN and RUN fast, they do not care about you, only your money.

Absolutely tone-deaf to years of requests to stop sending junk mail. DO NOT give them any personal…read moreinformation. You will be in for years unsolicited junk mail and empty promises to stop sending it.

Unbelievable service! Called them at 8 am searching for a charger for my hearing aids - which I…read morehad forgotten when I packed for my trip. They had one in the Medford office but not in Ashland where I am staying. They hand delivered the much needed charger to my hotel just after noon! Now off the the theater with recharged hearing aids. These folks are amazing.

I recommend Dr. Sobchuk, the new audiologist at the Ashland office, very highly. She took the time…read moreto explain the advantages of differing hearing aids and how they work, which made a big difference to me. She also helped me understand the specific factors in my own hearing impairment. I'd also like to compliment Tiffany, the very knowledgeable receptionist in the Ashland office, who was able to assist me while they were waiting for a new audiologist.

We are grateful to have found such a wonderful audiology group! Dr. Jeff Berg is not only…read moreknowledgeable and an expert in his practice, but he is also kind and caring and supportive. He takes all the time we need to answer our questions and provide us with information to be successful in the use of hearing aids. From the first exam, to our decision to purchase hearing aids, we never felt pressure to buy...we only felt his concern for us, and his support in whatever decision we made. And, his follow up care is outstanding! We were delighted to learn that all the follow up care and supplies were included in the purchase of hearing aids. That is a great value!! In addition, his staff is wonderful...always helpful and kind. We are warmly welcomed and made to feel like family. We highly recommend Audiology Associates! We couldn't be more delighted to be in their care.

They really care about their patient's needs. I've been a patient of Dr Jeffrey Berg's for over 10…read moreyears. Couldn't get this kind of care anywhere else.

Dr. Amber Wu cares about her patients and you can tell. She tested each of us (my wife and I) with…read morea soundproof booth and all the modern testing equipment you'd expect. More importantly, she explained the results and ensured we really understood so we could be confident going forward. Definitely recommend for any hearing needs or just peace of mind about your family.

From the owner: Audiology services include hearing evaluations, hearing aid technology, custom swim molds, custom…read morehearing protection, newborn & industrial hearing screenings, and wax removal.

She is friendly, personal, very understanding and knowledgable. She has a great sense of humor. I…read moresaw in our newspaper she was Medford's favorite doctor. I can see why.

This office has the rudest front office of any Drs office. The called me this morning to tell me…read morethe lab forgot to collect 14.00 for lab work. I informed Kristen that I had a 1:00 appointment today and would pay then. She said that would be fine. When I went to check out, Paula was at the front desk and said I owed 33.00. I explained to her the conversation I had with Kirsten earlier that day. She flippantly replied "Kristens out to lunch" I asked her to look and see what the charge was for. She said she didn't know. I said can you look at my chart and see why there's a difference? Her response was "you know, if you weren't so short with me I could work with you on it" I was shocked that any personnel would treat a patient that way. Can't tell me what the fees for, but if SHE liked me she could reduce it. They need to get rid of her...