Need a check up now. Set me up with my appliance works well. I haven't had a check up in 3 years…read more No changes is good. Thank you again

This review is from my experience with this office in December 2023…read more The quality of the back office is a disaster and the male dentist being less than desirable when it comes to professionalism Here's was the situation: I was overcharged for a second fitting for a new device and while in the office receiving my divide -- I questioned it I chrages for a second time. I heard my dentist and the other dentist saying/yelling in the office (while I'm sitting in the chair) that if I didn't pay I don't get the device. My dentist came back into the "cubicle room" and explained she would knocked off $100). I want to make it clear I asked about price of the device prior to going and after I was brought back into the dental office for a second fitting. It was the end of the year and I had already paid a few hundred dollars. I also want to make it clear the individual who coordinates with the insurance company was a negative nightmare. Without a doubt negative energy / negative person (in my experience). Below is my response after being told I'd be issued a refund TWO months later: ~~~~ Thank you for reaching out, and I appreciate your attention to this matter. I must admit, I found it rather amusing as well that I was charged $500 in December, especially considering the circumstances surrounding my inquiry about the charge. Unfortunately, my interaction with M left much to be desired in terms of professionalism and customer service. In light of this, I'd like the refund for the overpayment returned to my credit card. Your prompt assistance in resolving this matter would be greatly appreciated. Let me know if you require any further information or documentation from my end to process the refund. Thank you for your attention to this issue. Buyer beware and don't be bullied by the male dentist or their unprofessionally childish back office.

I was diagnosed with mild obstructive sleep apnea in early 2021 and my doctor suggested I get a…read moremouth guard. This was on her approved list of places to go, so I called them. What a change this has made! I'm definitely sleeping better, waking up more rested and staying asleep longer. The front desk staff are very friendly and professional. Dr. Doneskey is friendly and takes the time to talk with you about your problems and discuss solutions. I looked up sleep apnea mouth guards before coming here and I was worried because I have a very small mouth, and the way they typically work involves a lot of structure on the sides. The mouth guards here are connected by a metal peg and slot at the front, and so it fits easily in my tiny mouth. My medical insurance did not cover the mouth guard at all, so I did pay out of pocket for this, but it has made a difference in my health, which is the best investment. Definitely worth it, just check both medical and dental because they might split the cost.

Dr. Doneskey and his staff changed my life! I had been postponing finding a solution for my mild…read moresleep apnea for years and not only did I find the best solution with them, they helped me every step of the way with a big decision and no pressure. Dr. Doneskey always had my best interest in mind when determining next steps and explained everything thoroughly so that I could decide what was best for me. The staff took care of me while in the office, treated me like family, and walked me through the administrative process with insurance. I will recommend this team to anyone looking for help with their sleep apnea diagnosis. I can't thank you enough and so grateful for your continued help! I'm finally dreamin' :)

My experience with this clinic has been extremely disappointing. It took months and months just to…read moreget an initial appointment, and after that, no one followed up to schedule my respiratory therapy appointment to get my cpap as promised. I waited for weeks without a call and finally had to reach out multiple times myself before someone directed me to the right department so I could schedule my own appointment. I received a call 2 days prior to my appointment letting me know my therapist was out of the office for the week and that it would be another month before I could be seen. The whole process has been beyond frustrating. To make matters worse, the overall atmosphere is unprofessional. The staff often seem disengaged, and during my first visit, two employees were openly arguing at the front desk. I would not recommend this clinic based on my experience. Another note, they NEVER answer the phone and don't return calls promptly.

I have been here a few times for a recurring condition (sleep apnea) as part of my medical…read moreinsurance requirements for testing, and each time I am treated respectfully and well, and often I learn a new thing or two about how to deal with my machines. The staff is professional and helpful, and they explain everything thoroughly. They also make sure each time when I bring in my machine that it is working properly and that it is well-maintained. Great care!

I decided to visit Bel Red Sleep after having poor luck in the Swedish and UW systems, it's a…read morelittle out of the way for me since I live a little north of Seattle but it has totally been worth it. Dr. Chen and his staff spend time with you and really get into the different factors that are affecting your sleep. I'm pretty young and was admittedly a little shy about trying out a cpap machine when I had originally come in for insomnia and restless leg but the staff was empathetic and very good at explaining to me how it can help in a way that let me feel open to trying it. They have helped me to figure out what lifestyle changes I need to make for a better sleep (choosing foods with a higher iron content such as beef liver or hemp hearts) and I have left every appointment feeling heard and hopeful. They have a very patient friendly billing policy and are so much cheaper than other sleep centers in the long run. Dr. Chen works with you and listens to your needs, I can happily say that I now have the tools I need for improved sleep and my mood has drastically improved as a result. I would not reccomend any other sleep center and I hope more sleep centers begin to follow this type of practice instead of the typical "spend 15 and throw an expensive device at patients". 10/10 go here.

They are terrible and they have actually closed their office without notifying patients and we…read morenever received the results of the sleep study! Just terrible. Need to figure out how to report them since they already charged insurance for the sleep study!

Most complete assessment of sleep apnea I ever got. I struggled sleeping with the mask on, so they…read morewere fully willing to equip me with the mask for two other nights just to make sure I slept and finally got an accurate EEG recording. The rooms for sleeping in are super-comfortable and provided thorough EEG charts showing how bad my sleep apnea actually was - charts more thorough than what I got from a different provider. I'll remember the nights I slept in Creekside as some of the most memorable nights in my life and will always have fond memories of the place. I also got a lot of flexibility over choice in CPAP supplies, which I appreciated. The CPAP machine I got is one of the most modern in the market.

Dr. Jacobs is one of the worst doctors I ever encountered, and I've seen a lot…read more Her initial treatment plan was an absolute disaster. She insisted I use Inspire. Later it turned out that 1) inspire was generally counter-indicated to me due to anatomic reasons (it took two surgeries to fix) and 2) was configured really badly. As a result, my sleep got 10x times worse. She responded by throwing an ever increased dose of different sleeping pills at me. Eventually, I could not tolerate it further, and asked for a traditional surgery. She called me a fool, quite literally. Fortunately, the surgery was partially successful, dramatically lowering my AHI. Some time after that she dropped me from the practice.

From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

The unprofessional and unpleasant attitude of Dr. Christian's insurance coordinator not only…read moreprevented me from receiving her care, but angered me enough to write a negative review. I requested he confirm my coverage so he could be assured the Dr. would be fully paid, he snippily refused. He also erroneously said pre-authorization prohibits the Dr's ability to receive any further payment from me (if I wasn't fully covered -- which I am). Just off the phone with my insurer, who contradicted all he had told me, and attempted to call to straighten things out. It went right to voice mail. Twice. Moving on to a different provider, but thought others should know.

Seattle Sleep Solution offered me a way to control sleep apnea without a bunch of equipment that…read moremakes me look like an astronaut when I go to bed. A simple solution offered by really good caretakers, I highly recommend.

I have severe obstructive sleep apnea and have been wedded to my CPAP for over 10 years now. I…read moreheard about the possibility of using an oral appliance instead of the CPAP machine. Though highly skeptical, I contacted Seattle Sleep Solutions and made an appointment with Dr Greiner. Thoroughly charming and professional dentist who took the necessary measurements and impressions for my device. I informed them that I was taking a 3 week trip overseas and they expedited getting the device to me in time to test it out before launching out on my trip without taking my CPAP. Starting week 2 of my trip and I really must say, this works like an absolute charm. The only drawback is a slight soreness to my jaw in the morning. Dr Greiner says he can take care of that the next time I am in Seattle. They are a great group and I highly recommend them to anyone looking to replace their bulky CPAP even if just for trips. Robert Morgan

Updating my review with the shock at the cost of their services…read more I have a 15-minute appointment scheduled with them and received their estimate of fees: which was $511. If I do the math, that means they are charging $2,044 per hour simply to speak to me for 15 minutes. No services. No tools. No cleanup. No equipment used other than a pen and paper ... for $2000 per hour. I cannot justify this abuse of our health care system and insurance system. Cancelling the appointment out of moral obligation.

I switched from another sleep clinic that I'd been going to for 15 years, mainly because they quit…read moredoing in person visits even after Covid and closed the one office I used to go to and had a sleep study at two different times. I decided to try EvergreenHealth as all of our other doctors are there and I got my first appointment with Dr. Chris Chou and immediately liked her demeanor. She's not uptight, she's very friendly and wasn't pushing on anything. I enjoy my appointments with her. I'd highly recommend this clinic and Dr. Chou specifically.