1. Sound Sleep Guru

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    Bellevue, WA

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    Sound Sleep Guru

    5.0 (3 reviews)
    Open • 9:00 am - 5:00 pm

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    1 year ago

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    Meredith B.

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    5 years ago

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    Meredith B.

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    3 years ago

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    Premier Sleep Associates

    Premier Sleep Associates

    4.2(5 reviews)
    1.7 mi

    Need a check up now. Set me up with my appliance works well. I haven't had a check up in 3 years…read more No changes is good. Thank you again

    This review is from my experience with this office in December 2023…read more The quality of the back office is a disaster and the male dentist being less than desirable when it comes to professionalism Here's was the situation: I was overcharged for a second fitting for a new device and while in the office receiving my divide -- I questioned it I chrages for a second time. I heard my dentist and the other dentist saying/yelling in the office (while I'm sitting in the chair) that if I didn't pay I don't get the device. My dentist came back into the "cubicle room" and explained she would knocked off $100). I want to make it clear I asked about price of the device prior to going and after I was brought back into the dental office for a second fitting. It was the end of the year and I had already paid a few hundred dollars. I also want to make it clear the individual who coordinates with the insurance company was a negative nightmare. Without a doubt negative energy / negative person (in my experience). Below is my response after being told I'd be issued a refund TWO months later: ~~~~ Thank you for reaching out, and I appreciate your attention to this matter. I must admit, I found it rather amusing as well that I was charged $500 in December, especially considering the circumstances surrounding my inquiry about the charge. Unfortunately, my interaction with M left much to be desired in terms of professionalism and customer service. In light of this, I'd like the refund for the overpayment returned to my credit card. Your prompt assistance in resolving this matter would be greatly appreciated. Let me know if you require any further information or documentation from my end to process the refund. Thank you for your attention to this issue. Buyer beware and don't be bullied by the male dentist or their unprofessionally childish back office.

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    Premier Sleep Associates
    Premier Sleep Associates
    Premier Sleep Associates

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    The Sleep & TMJ Group: Katharine Christian, DMD - Dr Christian headshot

    The Sleep & TMJ Group: Katharine Christian, DMD

    4.8(33 reviews)
    7.5 mi•Belltown

    Glory, glory hallelujah, Dr. Christian has freed me from my CPAP machine! No more being leashed to…read morethat thing like a junkyard dog! Woo hoo! But seriously, Dr. C took the time to explain all the various dental appliances that I could use in lieu of a CPAP, their pros and cons, and exactly the science behind how they worked. She was patient with all my questions, and so were her entire staff. (And I do ask a ton of questions.) If it were possible, I might take a quarter of a star off because you have to take three separate elevators from the parking garage to get to their office, and that's extremely confusing, but other than that, nothing but praise for this place.

    From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

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    The Sleep & TMJ Group: Katharine Christian, DMD - The view is not shabby either! Extra brownie points!

    The view is not shabby either! Extra brownie points!

    The Sleep & TMJ Group: Katharine Christian, DMD
    The Sleep & TMJ Group: Katharine Christian, DMD

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    Sound Sleep Guru - sleepspecialists - Updated October 2026

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