Services - Sound Options ATL
Auto detailing work
Sound Options ATL Photos
You might also consider
More like Sound Options ATL
Recommended Reviews - Sound Options ATL
Start your review...
9 years ago
SHAM JOB, SHODDY WORK. AVOID LIKE THE PLAGUE. Chip did one of the worst, most unprofessional install jobs I have ever seen done on a car. I don't have the time or room on a review to describe all the problems he caused a on simple head unit and backup camera install job, but I will try. 1) He did not wire the backup camera to the head unit properly, after pushing the camera button on my head unit I only got a blue screen, and he tried to tell me at first that was because it was for a front camera I didn't have (who has front cameras anyway?). I pointed out it says "R. CAMERA" on the screen. After calling Crutchfield and they explained to him the proper way to wire it, he fixed that issue (after having to bring my car back in). 2) After driving for a few days, we noticed wires with black tape hanging down below the bumper plain as day and was very alarmed. When I called him to tell him about it, he gave me a lecture on the type of tape it was because I called it duct tape at first. He said it was dyno soundproofing tape although why you would use soundproofing tape to try to secure excess wire to the bottom of my undercarriage (did not even bother to tuck it inside the bumper) I have no idea. Neither does Crutchfield support. Furthermore when I examined the wire from the head unit to camera, he used blue painters' tape to join two wires instead of properly crimping the connection like a professional would do or in the very least using electrical tape. 3) My SiriusXM intermittently cuts in and out, very frustrating and makes it unusable. This is definitely because he buried the antenna for the SiruisXM tuner inside the dash, which you are not suppose to do which I also confirmed with Crutchfield support (they were in disbelief). When I expressed concern at the 1st pickup that I had never seen an antenna buried like that, he dismissively told me it was fine. I relented at first because I thought he was a professional 4) He broke the wrong tabs off the trim plate around the head unit so it didn't fit properly and then when I raised that issue he used another trim plate he had laying around that does not fit and comes loose constantly. Chip likes to talk over his customers when they raise concerns about problems and dismiss them. If you persist he will tell you to "bring it back in" even though you both disagree about how it should be fixed or installed in the first place. I will not bring my car to him 3, 4, or 5 times for what should of been a simple install job when it's clear he does extremely shoddy work and then denies any of it was his fault. He comes off nice at first but just wait until the problems come. I have never written a negative yelp review, this is my first - that should tell you something. I came to him because of his positive reviews on yelp, which only go back 6 months making it look like a new business. It is not, he says he's been there 11 years. I asked him why his yelp page was new, he mentioned something about an old worker trying to steal his business so he had to start it over. That doesn't make much sense either, more likely is that he wanted to get rid of old bad reviews. My frustration level is off charts and now I have to spend more money and time to bring it to someone who can actually fix all the problems Chip caused. Use him at your own peril. read more
8 years ago
9 years ago
9 years ago
9 years ago
