I wrote an honest consumer review for Smitty's Kennels 7 years ago, and now this business' owner,…read moreSandy, is stalking me on the internet and is leaving false and negative Yelp reviews under a pseudo name (Jennifer "JennyJJ" J - she reviewed Smitty's kennels below in the filtered reviews, which is probably why they have so many filtered positive reviews here; they're fake) for my actual 5-star rated business. My original review for this business 7 years ago was middle of the road at 3-stars, because while they did keep my dogs alive for a week, they lacked even the most basic customer service skills and were frankly very rude and standoffish, which you can read about in my first review below. After posting my review, the male owner of the business, Smitty, verbally attacked me on Yelp, which he has now edited, and I changed my review to 2-stars (however, you can still get a general gist of what he said in my updated reply to him). Now after being stalked online and having a libelous review posted about my business, I think an update to 1-star is fair. Customer service really doesn't get any worse than what is provided by the owners and associates of Smitty's Kennels. They're not just bad business owners, they're unkind people. Reviews on alternate websites are available with a quick google search of their business name where you can see the owner, Smitty's, interactions with other unhappy customers, or as he and Sandy apparently like to call them publicly for all new customer prospects to see, "Chronic Complainers". Who does business like this?? It's really not that hard to provide decent customer service - the only main component is not being an asshole which both of these business owners are through and through. With an abundance of options these days for pet care, you can do SO much better for not only your dog but also for yourself.

I so wish they was staying open longer!!! My dog has NEVER gotten along with other animals or…read moreother people outside of close family but for some reason she was comfortable and associated well with the people ate Smittys. This was my VERY first time ever leaving my dog with someone else so I was completely hesitant. But they made me feel very comfortable and at ease with how they was. Very professional!!!

Absolutely the Best Place I've Ever Taken My Dog - 10/10 Experience!…read more If you're looking for a place that will treat your dog like family, look no further than Cozy Noses. I cannot express enough how grateful I am to have found this facility, especially for my unique situation. I have an almost two-year-old Belgian Malinois named Athena. She's incredibly smart, loyal, and protective--but she also has a history of extreme aggression, which makes finding a safe, understanding, and well-equipped boarding facility a real challenge. I was going out of town for just under a week and had no friends or family available to watch her. Naturally, I was anxious and stressed about where she could stay, especially since I'd had bad experiences in the past with places that didn't understand how to work with dogs who have behavioral issues. After doing a ton of research and getting referrals from family and friends, I came across Cozy Noses, and I'm so glad I did. From the very first phone call, I was met with nothing but professionalism, kindness, and an honest willingness to help. I probably called them four or five times before even dropping Athena off--asking everything from what vaccinations were required to whether her specific needs could be accommodated--and every single time, the staff was patient and thorough. They never made me feel annoying or bothersome for calling so much. That alone gave me a great first impression. I let them know up front that Athena has had incidents of aggression in the past and that she should be marked as "do not touch" or "do not approach" for safety. The staff took this very seriously, and they handled it with so much professionalism and care. On the day of drop-off, the process was smoother than I could've imagined. The kennel was freshly cleaned and ready for her, and the environment felt calm, organized, and welcoming. While I was away, I called in regularly to check on her--and not once did I feel like I was being a burden. The staff was always ready to give me updates on how she was doing, what her temperament was like that day, and whether she was eating and resting well. They truly catered to her individual needs and made the entire experience stress-free for both of us. Knowing she was being looked after by such competent and compassionate people gave me complete peace of mind. By the time I picked Athena up, I could tell she had been well cared for. She was calm, clean, and seemed surprisingly at ease considering her usual behavior in new environments. I was absolutely blown away. This facility is clean, organized, and clearly run by people who genuinely love animals and understand their needs--especially those with more challenging temperaments. I truly believe Cozy Noses went above and beyond for us. I now have complete trust in them and wouldn't hesitate for a second to bring Athena back in the future. If you're a pet owner--especially one with a high-energy or reactive dog--you know how hard it is to find a place you feel safe leaving your fur baby. Cozy Noses is that place. I cannot recommend them enough. Thank you from the bottom of my heart! -- Hailey & Athena

We've had a great experience here. I've used other kennels and they were awful. These guys pay…read moreattention to our meds needs and special diets.

It looks like a five-year-old took a scissor to my poor one year-old dog!…read more I tried to go the cheaper amount to save a little money. Well, shame on me... I have gone to many groomers that cost a little bit more well it's worth it ! Stay away from this dump, you definitely get what you paid for he looks like a Barbie doll who five-year-old owner cut their hair!!! I'm not one for insulting anyone but let me tell you, this was the worst chopped grooming that I have ever seen, and I've had dogs my entire life. It was horrible.!!!!

Dianne and her staff are always professional n caring. My fur baby Emma Lynn (Doggie) is always…read morewelcomed in n she's a new baby after she leaves there.

Catrina took care of my cat that required a shaving due to heavy matting and trimmed her nails…read more What a difference! Very satisfied here. I highly recommend.

I highly recommend Catrina. We have 3 dogs. She takes good care of them and her assistant too. I…read moreask her to cut my Pekingese like a Shitzu sometimes and she looks amazing. She has a lot of patience, cleans them, does nails and everything. She has gone over and beyond in certain situations. Every dog I have has a different personality and one has a collapsed lung and she takes great care of all of them. She definitely knows how to take care of the separation anxiety dogs. I have 2 of them like that. I highly recommend her. Thanks for all that you do Katrina!

Shout out to Emerald City Dog Spa in Rocky Point!…read more Letting everyone with doggies they love in on our little secret- they are fantastic for both GROOMING and BOARDING!!! Hello everyone! I don't normally post on social media anymore but I had to give a shout out and review for Emerald City Dog Spa INC. In Rocky Point!! We recently left Daisy (77 lb sheepadoodle) and Duffy (42 lb Wheaton terrier) with Michelle at Emetald Emerald City Dog Spa INC. For 8 days while we went on a vacation. We will never go anywhere else again!! So many wonderful things to say it's actually easier if I list them lol - They had a lovely large room (12' x 10'?) all their own, with their own window looking outside to boot! They had so much room!! - they got to play outside in a fenced in safe play area under her supervision - she played with them and fussed with their food the whole 8 days finding ways to have our very picky eaters eat! - they were under camera supervision as well as her supervision and kept safe at all times - Michelle texted us and sent photos throughout each day making us feel relaxed and at ease knowing they were in great hands - Michelle takes only one family at a time so we knew there were no other dogs to worry about - Before coming home they each got a bath and blowout and were so soft and smelled so lovely - and best of all - Michelle was just lovely to work with. She was so friendly, helpful, and caring we feel like we've met a new friend. So there it is! For everyone else like us that worries about our babies I had to post this, and as a big thank you to Michelle too- Oh- and she is fantastic at making them look beautiful. Duffy is a hot mess when it comes to grooming and she is patiently getting him to relax and go with the flow. They always come out fantastic But now that I wrote this- you guys better not hog her so much we can't get in!!

Today was the second time that we used Michele at Emerald city for our grooming needs. We picked up…read moreour dogs and they looked like they just walked out of a street dumpster. They were shaved and full of bloody scrapes and cuts and their haircut is just awful. My little guy's nails look like they were cut on a cheese grater. When we discussed our disappointment with her via text, she responded with no dignity and no class. She defended herself and spoke rudely to us and had every excuse in the book as to why they were cut that way. I have never seen my beautiful dogs look so terrible. Also, as a groomer, you are to notify the owners if you think the dog needs to be shaved that low due to mats. My dogs do not have mats and if any of them did by any chance, we should've been notified of this prior to her taking it upon herself to do such a drastic, uneven job. Any reputable business owner would not justify their mistakes via a text war, they would acknowledge and sympathize with the angry customer who just paid a ton of money and did anything to make it right. She was texting so many times that I had to block her from my mother's phone. The way she displays her social media and her love for animals is not what you get in person. Save your money. You've been warned. (See after grooming photos and a before photo of our beautiful babies day before the grooming appointment.) UPDATE: After my mom blocked her from texting, she started texting me and threatening me.

Suzanne and staff are by far the best groomers in town. Not only do they do an amazing full…read moreservice job, they handle with love and care. My dog is one of my children. She is family and I wouldn't trust her with anyone else.

Brought our Shih Tzu Cody to Pet Expressions today for a haircut. They kept him for 7 hours and cut…read morehis face twice. When I called the owner Susan to express my disappointment she was uninterested. Told her I was going to post a negative review and her response was she had videos of my dog being aggressive. If he was being aggressive why didn't you call us to pick him up?? Very unprofessional and horrible what you did to my dog. Never going back and would suggest you do not take your pet there.

We recently boarded our puppy at Hounds Town of Smithtown while on vacation. Our original…read moreperspective boarder cancelled a week before our vacation, so we were lucky Hounds Town had room for our pet. We liked how they post pictures and short videos of the dogs each day on their private Facebook page. That helped ease our minds about the well-being of our pet. The daily pricing, $65 per night, is quite reasonable. We felt that after boarding for 8 days, the $30 exit bath should have been complimentary, considering she came out with dirt around her eyes and gray dust and a foreign clipped hair on her still damp underside. Yuck, but easy to rectify. Additionally, when we picked her up, we didn't receive any feedback as to how she did during her stay. Then again, we did not ask because we were just anxious to be reunited with our dog. BUT....when the next family came in to retrieve their little pup, the person checking us out raved how THAT dog was one of her favorites and she gave him extra attention during feeding time. HELLO??? We are standing right there!!! What about our puppy? Was she left to feed on her own? Did she even eat all her food at meal times? She definitely lost weight during her stay. Other than those few hiccups, we were happy with our dog's stay at Hounds Town of Smithtown.

My dog Bailey goes to Hound Town of Smithtown for doggy day care and has also boarded there. She…read moreabsolutely loves going and gets super excited when she gets there. The staff is great and knows every dogs name that walks in. I totally recommend Hounds Town of Smithtown for daycare and/or boarding.

Doggie Bliss NY is an amazing company!! From our very first meeting, their professionalism and…read moregenuine love for animals shone through. Every walker we've met has been warm, reliable, and full of positive energy -- our dogs, Buddy and Scruffie practically dance with excitement when they arrive! Their communication is fantastic. They're punctual, consistent, and never miss a beat, no matter the weather. I also love how attentive they are to each dog's personality -- Buddy's playful bursts and Scruffie's slower pace are both catered to perfectly. Finding people who care for your pets as much as you do is rare, and Doggie Bliss NY is exactly that. They've given me complete peace of mind and brought extra joy to Buddy and Scruffie's lives. I recommend them to anyone who wants the very best for their four-legged family members.

Doggie Bliss has been a total game-changer for us. They're professional, dependable and every…read morewalker has been respectful and experienced. I can tell they love the animals they take care of, which is what is most important to us. I also love the updates and cute photos from my babies' walks. I've used them for walks and extended pet-sitting and I am always happy with their services. I recommend them for your pets.