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Soriana Híper Centro Maya

4.0 (5 reviews)

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Sears - Fachada

Sears

1.0(2 reviews)
3.6 km•Las Américas
•$$$

My name is Michael Castelli, and on the 30th of April this year (2021) I went on Sears website to…read moresee what they have, and on the Men Fragrances I saw something that interest me, and of course I tried to purchase it. My God what an ordeal that was. Not only that it took more than 45 min. to navigate through ( they ask for your mother maiden name, the colour of your pacifier and your sister shoe size) but at the end they load you up with products that you didn't chose. I have an American phone number, and I was told to enter a valid phone number. OK, so I've asked my girlfriend to let me plug in her phone so I can advance the purchase. I finally got to the end and I'm being asked how do I pay, so I enter my CC numbers, just to find out on the next page that in my shopping cart, there are 4 items which I didn't purchase. There is no "GO BACK BUTTON, NO CANCEL BUTTON AND NO FRIGGING PHONE NUMER TO CALL TO FIX THEIR DAMN ABNORMALITIE." I have bank accounts here in Mexico (they keep my money), and I didn't have any problem when I opened accounts, as I have had with Sears for a bottle of cologne. but this doesn't end here: - I don't have the bottle of cologne ( they never gave me a delivery date they don't have my address ) but they took my money, and there is nobody to call, to ask, to see how it can be fixed. They give you an Whatsapp link that you download (which I did), but it doesn't work. And to top it all, they sent me emails stating: - Hey, you left your perfume behind. No wonder they went out of business. The "sears.com.mx" that they list is an "unattended mail box" and it can't receive messages. I hope somebody who has more info about this " Shit store called Sears" can post a phone number, an email address, so I can recoup my money

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Soriana Híper Centro Maya - deptstores - Updated October 2026

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