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    Sorenson & Associates

    5.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Accountants

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    Montecito Bank & Trust - Front entrance

    Montecito Bank & Trust

    (14 reviews)

    This is probably the worst local bank institution. I've been a member since 2013. It has always…read morevery difficult to do things like access my account online or do mobile deposits. After upgrading their website from the 90s, customers including myself continue to have issues. Recently, I wrote a check for myself using the standard Montecito Bank and Trust check to deposit to another account. Note, both name and account number are fillable. After correctly writing the account number, I was charged a NSF. Although I had the funds in the account. I stopped by in person and the clerk confirmed the account number was correct. And was not sure why that had happens. She told me she could not refund me the full NSF fee but could maybe split it with me. I really though this was some kind of joke. She explained that where you open your account originally is where the branch manager decides the amount of the fee and if they will provide a refund. All the locations operate under Montecito Bank & Trust but the policies and regulations implemented are up to the specific manager in that branch. So if you open a bank account in Santa Barbara and move to Solvang you'll have to drive or call your original branch to discuss any fees. I do not recommend you wasting your time with this bank if you're looking for good customer service, mobile deposits or a user friendly website.

    The staff here is amazing and so kind!! But the online banking system is a 0/10. Everything is…read morebeing pushed to being online nowadays and this online banking system in particular is not up to par with other banks. I get logged out of my account in seconds if I press the wrong thing... and I am not hitting log out. The system also cannot be reached unless I am on a computer and at that point it is still glitchy. I do not recommend just because of the online banking but in all other areas they are a 10/10.

    Sorenson & Associates - accountants - Updated May 2026

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