Husband & I have been with Daniel Rohr & Assoc. for past 4 years. Really impressed with the…read moreknowledge he has to share. I learn more every year. That makes me feel more empowered, I like having a better understanding of tax laws and rules. We are pleased with his and Cheyennes professionalism and at the same time feel comfortable in the office asking questions. "No question is a dumb question." Very pleased with services he has to offer. Husband and I have developed trust in Daniel and Cheyenne and feel positive moving forward in the years to come. Dave & Sandy

Daniel Rohr and associates has completed our income taxes the past two years. They have done a…read morefabulous job, and our taxes were done very quickly. In meetings with Daniel Rohr CPA, he has been helpful and professional in answering our questions and serving our needs. Cheyenne Courtright, Senior Administrative Assistant is friendly, and has been amazing in helping us whenever we call her. Our experience with Rohr & Associates has been wonderful, and we highly recommend them!

Inklings Printing Co. saved the day after the UPS Store gave me false information and left me…read morescrambling for a grad school final project. Anna (I believe) was friendly, professional, and incredibly timely, making the entire process seamless. Highly recommend!

I've had several business related as well as personal jobs printed at Inklings. Always incredible…read morework and incredible customer service!

This is probably the worst local bank institution. I've been a member since 2013. It has always…read morevery difficult to do things like access my account online or do mobile deposits. After upgrading their website from the 90s, customers including myself continue to have issues. Recently, I wrote a check for myself using the standard Montecito Bank and Trust check to deposit to another account. Note, both name and account number are fillable. After correctly writing the account number, I was charged a NSF. Although I had the funds in the account. I stopped by in person and the clerk confirmed the account number was correct. And was not sure why that had happens. She told me she could not refund me the full NSF fee but could maybe split it with me. I really though this was some kind of joke. She explained that where you open your account originally is where the branch manager decides the amount of the fee and if they will provide a refund. All the locations operate under Montecito Bank & Trust but the policies and regulations implemented are up to the specific manager in that branch. So if you open a bank account in Santa Barbara and move to Solvang you'll have to drive or call your original branch to discuss any fees. I do not recommend you wasting your time with this bank if you're looking for good customer service, mobile deposits or a user friendly website.

The staff here is amazing and so kind!! But the online banking system is a 0/10. Everything is…read morebeing pushed to being online nowadays and this online banking system in particular is not up to par with other banks. I get logged out of my account in seconds if I press the wrong thing... and I am not hitting log out. The system also cannot be reached unless I am on a computer and at that point it is still glitchy. I do not recommend just because of the online banking but in all other areas they are a 10/10.

I've been with SF for 4 years now, And I can honestly say the service has been consistently…read moreoutstanding. They handle multiple policies for me- umbrella, homeowners, rentals and auto. Everything's been managed professionally and efficiently. From someone who knows properties and wants things done right. I truly appreciate how organized and responsive their team is. If your looking for an agency that treats you like a valued client and provides dependable service across multiple types of insurance ? I highly recommend them. Pete F

Bella was very helpful and timely to meet an immediate need that I had this morning. And in the…read moreprocess, she worked out a kink in the email and texting process. Thanks, Bella, for being professional, helpful, and so pleasant.

30 minute wait in the drive-through.Some staff staring at their phones instead of helping…read morecustomers. Don't recommend Coming here Unless you have a good 45 minutes to waste.

My 88-year old mother-in-law has banked at this branch for over 50 years, even as the bank…read moreownership changed from one bank to another, most recently to Mechanics Bank. Late in 2019 and early in 2020 one of her personal helpers helped himself to a few of her checks and forged a dozen checks for about $1300. We notified Mechanics Bank as soon as we discovered the forgeries, and they quickly closed that account and opened a new one. Ed helped out by watching for incoming automatic deposits to make sure they went into the new account. Unfortunately, that's where their helpfulness ended. I immediately started trying to work with the branch manager to try to get the bank to reimburse my mother-in-law for the forged checks which they had cashed without question. $1300 is nothing to a bank, but is significant money to a widow on a fixed income. Over the next several months the manager kept giving excuses about why she couldn't even find the right form to get started. After OVER EIGHT MONTHS OF NO PROGRESS, I called Mechanics Bank customer service (this was not my first call to them) and was able to convince someone to go figure out which form was needed. She couldn't send me the form, though--it's for internal use only--so she sent it to the entire Santa Ynez branch. I sent an email to the branch manager to tell her to expect the form. The next day I had an email from the manager saying that she'd received the form and it was too late to do anything. I replied and asked her for more information and for a copy of the policy, but she couldn't even be bothered to reply. If customer service means anything to you, I would bank anywhere else but here.