As a bride to be I'm in the process of building up the perfect wedding day jewelry collection I can…read morepass on to my children one day. I searched high and low for a local business I could buy jewelry from and found gramcarat on Yelp when looking for a resizing. Curt and Lisa were so kind and helpful and gave me a full education on buying jewelry - I love being an informed customer so this put me at ease. I walked out with an amazing deal on my 14k gold diamond huggies that no online retailer or dept store could match for the quality I received. This spot is perfect for the customers starting their stacks!

Great service at a reasonable price. Did a great job helping me get what I needed…read more Highly recommend!

Cliff and Robbie are the kind of people you WANT to buy jewelry from. I bought a ring online that…read morewas supposed to be antique, and after bringing it in to Limon's, my fears were confirmed that it was likely not antique. The band looked like it had been worn down on purpose to look old, and the setting was cracked. They were very nice about it and didn't even talk badly about the person I bought it from. I returned the ring and worked with Cliff to source a legitimate antique diamond in a new, secure setting. I got a matching wedding band as well, and even though there was a bunch of issues with the company they got the wedding band from, they had great customer service throughout the process. The only advice I'd give them is to hire an administrative assistant to answer the phone, only to keep them from getting pulled away from the customers in the store. But I know they love talking to the customers themselves. It's part of why they are so awesome!

I only had a very small job to have done. I needed my wedding ring resized. The people here treated…read moreme as if I was buying some of the beatiful jewelery in the window. They treated me with kindness and repect. They got the job done in just a couple of days and did a great job, at a very reasonable price. I highly recomend them.

They gave me the best quote for my ring resizing, got it done less than a day after I dropped it…read moreoff, and even flagged me on my way out the door to give me back the extra $20 I had accidentally paid. Can't ask for more than that!

I'm not happy. I took my ring in because I lost a diamond. It was replaced with a much smaller…read morediamond and now that diamond is wiggly. My mistake was I said I would come in on a Monday to get it repaired but I live far and work a weird schedule so it didn't work out for me that day but I'm here now at 1030 and no one is here and the communication is horrible

Came to the mall to get two watch batteries replaced and links taken out (and rearranged to my…read morepreference) on a third watch today. The first place I stopped was a watch repair kiosk at the top of the Burlington escalator. DO NOT GO THERE. He tried to charge $9 and $7 for the battery replacements and $20 for taking out links and rearranging the links, claiming it would be $10 to take them out but rearranging would make it 4x the work.... he said MAYBE he could rearrange them but didn't think it was possible and he would "try"....ummm...no thanks Harry at the watch Store, not kiosk, just across refereed me to Royal Jewelry to his watch guy in the center kiosk aisle. I paid just $22 for everything and it was all done perfectly in just 15 minutes as he promised. Great, fast, friendly service at very reasonable prices! Would definitely recommend!

I got a 30' Gucci chain made today! It's gorgeous!…read moreThe boss is always so nice. Highly recommend,

Mardik did a beautiful job enlarging two rings. We thought one might be problematic but he figured…read moreit out! They both fit perfectly!

I love this jeweler. I highly recommend Mardic and his staff who repaired four of my gold pieces. I…read moreeven sold him some gold and I'm very happy with the service and the convenience of his shop. I highly recommend.

Zuleima nos atendió muy bien, estábamos perdidos en la elección y ella fue muy amable y paciente…read more Recomendada la atención.

The service was incredible. Mo was able to help us with everything we needed for the wedding, and…read morehe was able to work around our very tight, awkward schedule. The quality of the clothes was amazing.

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

Stopped in the gorjana today and was helped by a super helpful girl. They had a good selection but…read moreI was looking for something specific that ultimately they didn't have. But the girl was so nice about it and even recommended elsewhere I could go to find what I needed.

Customer service needs some work. My sons were never…read moregreeted or asked if they need help. When one asked to enter fitting room, he was curtly told, "they're closed." The two people behind the desk barely acknowledged our existence even during check out. Conducting inventory and closing early on the 4th of July is no excuse for being rude. Do better.