On February 26, 2026 around 7:00 PM, my husband and I visited this location and had a very…read moreuncomfortable experience. From shortly after we entered the store, we were followed and closely watched by employees throughout multiple sections. At first, a male employee repeatedly monitored our movements as we shopped. When we moved to the handbag area, a female employee (approximately 5'7", brown hair, glasses) also began watching and following us in a very noticeable way. This continued during most of our visit. We were simply browsing and did nothing that would justify this level of attention. Being singled out and monitored like this made us feel targeted and racially profiled. It was embarrassing and created a hostile shopping environment. Customers should be able to shop without feeling suspected or judged. I hope management reviews store policies and provides additional training to ensure all customers are treated fairly and respectfully.

A first time visitor to Nordstrom Rack store. After slowly picking a couple of hundred dollars…read moreworth, including a really comfortable pair of shoes, I finally found myself standing in line for more than 15 minutes along with 20 or so people. We all were watching only two woman at the registers. One woman was working on something, possibly getting a credit application. The sales woman having trouble with the machinery and the second sales woman moving bags, not waiting on the 19 of us. One customer decided to leave the store, leaving their items hanging o the display. It was another 5 minute if the two employees still working with the costumer and her credit application, then the ringing of the telephone started. Then it turns out that the dark haired woman was a manager, telling what turned out to be her trainee to answer the phone after at least 10-12 rings. The trainee listened, but absolutely didn't know the answer from telephone customer, and looked over at her manager, but the manager didn't want to help the phone caller. She was still dealing with the credit application customer. The line now had new line waiters, 22 now in line. It was then I too decided to leave the store. I didn't hang my items on the display, but I did move forward through the line and placed all my items on the counter by the telephone as I still watched the trainee having problems answer the questions without the help from her manager, who was still with the original customer and her credit application difficulties. As I walked out, I decided never again will I waste my time at this store. The thing was, the store was not busy on this Sunday afternoon. The bottle neck was at the check line with four or five registers, and two people supposedly working two of them. This entire time, not one sale was rung up. So off I went to Boscov's where I spend about the same without any delay at their checkouts. Mt Joy Shopper...

I always stop in Pappagallo when I'm in Lancaster. I have purchased three lovely dresses there…read more Each one is a slightly different style, but all classics that I can wear multiple times. I like that they carry a mix of major designers and smaller lines too.

YAY! First review! Pappagallo is such a quaint little boutique. The staff's friendly and they…read morehave a mix of apparel for various age groups. When there are sales, they're good!

I found some cute things in this store. The people working there know their merchandise and have…read moredone a great job in displaying lovely clothes, accessories, and shoes. They have good brands and unique things as well as wardrobe staples.

Awesome staff great designer brands. Very helpful in…read moreassisting with your event outfit.

I really love the clothes here and always find what I need. The store is clean and always in order…read more However, the staff isn't consistent. Most times I go in and they're less than helpful. If you need help in the dressing room - forget it. You wind up having to get new sizes yourself. Good quality and decent prices.

BEWARE! To say my experience was horrible, is a complete understatement. I went into the store to…read morereturn one shirt ($18.83) and exchange another shirt ($23.03) for a different size. Both shirts were bought online with a 30% off discount totaling $41.86. When the girl was checking me out she did the return and exchange all in one transaction. I left after receiving my receipt and a different sized shirt. It wasn't until I walked out of the store did I realize the cashier failed to return ALL of the money that was owed back to me ($18.83) for the shirt I returned. Instead, she only refunded me $8.96. Stunned that I was ripped off, I returned to the store and confronted another employee about the return. She then told me to wait for the same girl to checked me out before to return to the register. I then confronted her about the return and told her that she shorted me money on my card. She then tried to explain to me that she could NOT do an "even exchange" since I returned the shirt IN STORE and the price of the exchanged shirt would cost me the original price ($32.90)! Shocked that she failed to bother explaining this to me to begin with, I told her I would not like to keep the exchanged shirt since I was tricked into thinking I was actually getting an even price exchange. She then returned the shirt and told me that I could not receive the full $32.90 I was originally charged out of the returned items since an exchange would be "final sale". Somehow, she gave me back $8.96 when I returned the exchanged shirt (didn't make any sense to me at all). I told her it was unfair that she would cheat me out of the full amount of money I was owed. Her and the other employee did not fully understand how to return an online item for an even exchange and basically told me that they couldn't do anything else to resolve the situation! They failed to offer me any number for corporate, nor call a supervisor regarding the blatantly obvious issue. Both of the employees felt comfortable letting me walk out of the store ripped off and dissatisfied. I left and immediately called the Windsor customer service number and told the operator, Brianna, how poorly the entire situation was handled by both of the employees. Brianna immediately told me that the situation never should've occurred and worked hard to resolve it. I honestly would never shop at any other Windsor store after my poor experience if it wasn't for Brianna's help. Windsor has excellent quality clothes so to have this kind of an experience in their store was very disappointing for me. If you dare to enter this store and spend your money here (god help you), make sure the cashier gives you the right change/amount on your card back, and do not let these employees steal money from you. I'm sure I'm not the first customer they ripped off!

when you purchase a clothing store, that has been in business for 50 years. you DO NOT change the…read morename of the business, worse yet, is to move the store out the city. this is a guarentee you will put yourself out of business. so sorry to see you fail.

Coleson is a rare find. Unique and beautiful clothing and accessories combined with extremely…read morehelpful, unpretentious staff. I receive compliments on everything I've purchased from Coleson!

Stopped in a few days before Small Business Saturday knowing that I wouldn't be shopping on the…read moreactual day. This is a quaint boutique on the popular 300 block of south Queen St in Lancaster. There was one other shopper monopolizing the sales person's time, it was obvious that she was a regular an expected the attention. Items are pricey but fun to look through and it should be noted that obvious care has been taken in their selection and presentation. Definitely worth a peek. I found a few small things and went on my way happy with the quality and offerings.

From the owner: Nicole Taylor is an upscale women's clothing boutique, located on the 300 block of N. Queen St. We…read moreare dedicated to providing you with a personal shopping experience every time you enter our doors. Nicole Taylor Boutique offers a unique variety of ethical and sustainable clothing and accessories. We provide personal shopping and styling, shopping parties and private shopping. Call or email today to schedule your unique experience with Nicole Taylor Boutique! 717-617-4838 or info@nicoletaylorboutique.com

TMB is the premier menswear store in Lancaster (they also sell clothing for women but I don't…read moretypically buy it). Excellent selection of American-made products including Allen Edmonds shoes, slacks or khakis (Bills Khakis, Keithmoor/Coppley, etc.), suits (Joseph Abboud, Canali, Tallia), most other things. A lot of fancy Italian sweaters by brands like Scott Barber. Periodic sales make some products almost affordable for a poor student like myself. Minus points for some of their brands. Stuff like Nat Nast or Vineyard Fines or Robert Talbott (the third is rather attractive but all three are grossly overpriced-- anywhere, definitely not limited to TMB). With the exception of TMB's selection of shirts (Gitman and Canali are way out of my price range but Enro has gone downhill in recent years), I think that TMB is probably way ahead of Fillings, Lancaster's other clothier, in most respects. People are also a fair amount friendlier here than at Fillings. Definitely worth a visit if you're in need of any fine additions to your wardrobe-- or just to have a look.

TMB has been my clothier for my whole professional life. Lar and JR are the best men to dress you…read morefor any life occasion n PA. It's not inexpensive - but the clothing lasts. The custom shirts, shoes, suits, coats, are lifetime purchases - and the on-site Italian tailors make everything fit perfectly. I feel like a million bucks when I wear my TMB clothes. It's worth every penny. Btw - The personal shoppers are really the best service in the world. I'm not a fashionista, but having a personal shopper that helps me match and choose is seriously the single best reason to shop TMB.

This place is amazing and the service from Kirk was first class. If you like well appointed…read moreclothing that is unique and of great quality, this is the place. It's not cheap but certainly worth it in my opinion. I really wish more stores like this existed. This is a gem!

While the staff was friendly, I was disappointed in the relatively small section of women's…read moreclothing. This section lacked variety and unfortunately does not accommodate women of all sizes.

This outlet made us sad. It was a bunch of stores crammed into a small area. If you are visiting…read moreAmish Country, this can just be skipped. Most stores were not having great sales. As you leave the parking lot, you'll pass Sonic. We had more fun there. I prefer the outlet in Annapolis.

Definitely beat outlet store if you live closer by. The stores here have more collections compared…read moreto other outlet malls. I like the variety of shops in the mall. Easy to drive by, park where you want to and do the shopping. Use the maps so you can navigate easily. The staff in all shops are friendly if you are unable to find a store. There are a lot of food options closer. Also, it's very close to Dutch wonderland. They have coupons and also more discounts available in the app by buying membership. It's definitely worth the purchase.

Love, love, loved it! I was just overall impressed with the assortment of vintage and how neatly…read moreand smartly organized everything was. A treasure trove, for sure! I left with a 90s vintage tee for $18. It might sound wild, but that's on the cheaper side for "vintage." I'd expect to pay $10 more for the same vintage shirt in Philly. Yes, even one from the 90s. The staff were also very helpful. I can't wait to go back when we're in Lancaster.

Absolutely loved this store and the owner! Extremely friendly and prices were very good compared to…read moreother vintage stores we've been to throughout the US. We will definitely be back just based on our interaction with the owner! Loved talking to her and we made sure to check out My Aunt Debbie down the street where she sells some of her vintage jeans.