I was burned for the final time at this location. I've been coming here for years and things were…read morereally good when Lorna was the manager and when she was a wax specialist. Over the last few months, though, I have been consistently burned. The first occasion I actually called and complained to which they told me that waxer had since been fired. It had been less than a week, but okay. They said they'd put a note on my account to keep the wax temperature lower. I have to say, I went with Ashley after this and she is great. She is probably the best waxer at this location. She's nice to talk to and is no BS. She knows what she's doing. Unfortunately her schedule doesn't really work with mine so I've booked with whoever is available. Pretty unfortunate I'd say because I continue to get burned but this last time was really bad. Thankfully I'm not scarred but my skin was not just red, but was peeling from the temperature of the wax. Before it started peeling it was flakey, which was pretty scary. I texted the center asking for a call from the manager. She did call but I missed it- when I followed up via text she never answered. That just shows the kind of managerial staff is hired here and how the leadership trickles down to the waxers. I have been in a management position in a gym before and I would continue to follow up if I didn't hear back from someone who got hurt or injured. I have since cancelled future appointments at this location. I would have asked for a refund on my wax pass but I never even got the chance to ask. When you spend over $500 on a package, you should be getting quality service... or at least a call back/ follow up text. BTW, she gave me her personal cell phone number to call and never answered. When I called a different location and let them know I need the wax temperature lower, they said that it's standard procedure not to keep it too hot and were shocked at what I told them. Thankfully I can use the wax pass at any location, which is exactly where I'm taking my business, somewhere other than the Plainview location.

Clean, quick wax, friendly and water. The ladies at the front desk are really nice. I'll for sure…read morebe back!

Great experience at Waxxx. Sue the owner is super friendly and accommodating. She even told me that…read moreif I needed an appointment on a day that she's closed she would come in to be accommodating. Everything was clean and the wax barely hurt! She took her time and made sure everything was perfect. They now have a repeat customer!

A lovely experience overall. Obvious upon walking in how incredibly clean everything was, also the…read morestaff was very warm and welcoming. I'm looking forward to going back and recommending to friends!

This was my first time at the studio and Samantha was very accommodating and professional. Very…read moreclean and bright studio. Highly recommended. Thank you, Samantha!

Sam is amazing! she is more than just my wax specialist she has become a good friend as well. I…read morehave been seeing Sam for a few years now and have never had a complaint with my wax services . She checks you in with a smile and her appointments always run on time. She always sends appointment reminders and confirmation a day in advance which is much appreciated by a girl like me with a busy schedule. The time passes quickly with laughs, and lively conversation. It's definitely an ouch-free zone. Schedule your next wax appointment with her you won't be disappointed

Great place to go for a Brazilian wax she chargers $45 dollars which is very fair price . I came to…read moreher cause she had similar prices to my place in Astoria , now when I'm in li I come Here

Highly recommend going to Chrissy for all of your waxing needs! She is so personable and always…read moremakes you feel very comfortable. Space is updated and always clean. Pricing is fair and reasonable - cheaper than European Wax Center for sure. She uses top notch products as well. But above all, she is always so quick and efficient - she makes every session as painless as possible. I refuse to go to anyone else!

My daughters and I have been coming since it opened over 20 years ago. The owner is amazing at her…read morecraft and very personable! I highly recommend this place.

Been going there for years but it appears there's new owners…read more Recently went for a face waxing. The woman who worked on me was very rough and did not completely remove the wax from my face. Will not be returning.

My husband and I have been getting our eyebrows done by Ricky for years now, and we are both so…read morehappy with her service. She completely changed my eyebrow shape to better suit my face. She is a master at her craft and also an incredibly kind, warm, and empathetic person. I will never go anywhere else!

I am obsessed with Ricky and she has fully changed my eyebrows for the better!! I never was…read moreconsistent with getting them done and she has helped me grow them in and keep the shape I've always wanted. She is extremely flexible and accommodating with scheduling and makes getting my eyebrows done an enjoyable experience. Eyebrows aside, she is the kindest, sweetest person. I recently lost my father and she personally texted me to see how I was doing. She is a true gem and I am so lucky to have found her!

Visiting from out of town and they took me on Christmas Eve right away! Wonderful job , amazing…read morekind and took their time. Great massage!

I've been coming here for years. Tiffany and John are amazing and treat you like family. The…read moreservice is excellent, they take their time and don't rush you out. John's hands are magic when he massages you, I've seen people come in just for a chair massage with him. If you're looking to relax, this is the place!

Had an awesome experience getting my brows waxed by Brooke! She was right on time, super nice to…read moretalk to, and most important - my brows came out great! Will absolutely be back to see her!

From the owner: Lashed By Brooke is a luxurious private studio that offer custom lash extensions, lash lifts and…read moretints and waxing. We have all 5 star Google reviews! Book with us today!

Dave does my color and it is richer brown than I have had with other salons. Very pleased. Mary…read moreAnn cuts my hair which is fine and requires skill. I get many compliments on my hair which is a new experience for me. Very pleased and highly recommended.

They cut my hair short and uneven. I would not go to this place. There are many other salons in the…read morearea that are better.

This salon is fantastic. I felt so very welcomed from the second I entered. Salon is immaculate and…read morethe staff, particularly Jamie, are so friendly and professional. I will be back for any of my future waxing needs.

Lisa and Kristen are amazing. I got my Brazilian done here and have nothing but glowing things to…read moresay. Ladies, this is the place you wanna go for all your beauty needs - Brows face eyelashes spray tan. They have it all. So happy I found them!