I would not recommend this dental practice. They attempted to scam me through deceptive billing…read morepractices. During my last cleaning, the staff specifically offered me a fluoride treatment and assured me it was fully covered by my insurance. Relying on that information, I agreed to the procedure. About a month later, I received a bill claiming the fluoride treatment was not covered and that I owed the full amount. When I contacted my insurance company directly, they confirmed the treatment was fully covered with no balance due. It took multiple phone calls and persistent follow-ups with the dental office to get them to correct the fraudulent charge. The office had clearly misrepresented the insurance coverage at the time of service in an apparent attempt to overbill me. This experience revealed serious issues with their honesty and billing practices. As a result, I immediately cancelled my next appointment and will never return to this practice. I strongly advise others to be extremely cautious. Always verify insurance coverage independently and double-check everything with your insurance provider before agreeing to any additional treatments here.

From the owner: Battlefield Family Dentistry provides top-notch dental care for the entire family. Our skilled team…read moreof experienced dentists and friendly staff are dedicated to offering a wide range of services, including routine cleanings, teeth whitening, dental implants, crowns, veneers, and emergency dental care. Whether you need a routine checkup or more advanced treatments like root canals or orthodontics, we prioritize patient comfort and satisfaction. Conveniently located in Chesapeake, VA, Battlefield Family Dentistry is your go-to for compassionate and comprehensive dental care. Book your appointment today for a healthy, beautiful smile!

They fit me in for a terrible toothache. As usual the front staff were wonderful…read more I ended up having to have a tooth extracted. Darcy and Dr. Balino went above and beyond to make me as comfortable as possible. But here's the kicker. Dr. Balino just called me (day 2), to see how I was doing. They are a very busy practice and she went above and beyond to check on me! I love this dentist! Which is so crazy because I don't usually care for dentists at all!! Dr. Balino, Darcy, Debbie and other staff up front....YOU ROCK!!

Greenbrier Dental has been caring for our family's teeth for several years now and I have never had…read moreless than wonderful experience. I cannot say enough good things, especially about the pediatric department and Dr. Spruill! Late yesterday afternoon, we called to get our daughter seen following a playground mishap. They graciously agreed to fit us in at the end of their day. Dr. Spruill evaluated our daughter and was glad we brought her in immediately. Though we had initially been told any procedure may have to wait, he stayed well beyond closing to make sure she received the surgery she needed. He and the assistant made sure she was comfortable throughout and called back today to check on how she was feeling. They communicated easily with my husband and I, ensuring we understood what was being done as well as follow-up precautions needing to be taken. We absolutely love this practice and I have frequently recommended them to friends and family! It is clear that they truly care about their patients.

I have had the pleasure of being a patient of Dr. Wissink (Volvo Parkway, Chesapeake, VA) for over…read more10 years, and she is truly an exceptional provider. Although I sometimes feel apprehensive about scheduling appointments, her remarkable skill, professionalism, and gentle approach consistently put me at ease. During one visit, I accidentally bit her finger while being fitted for a night guard, and she handled the situation with humor and grace, immediately reassuring me. She laughed it off, saying, "It's okay, I have nine more!" Experiences like this reflect her calm demeanor, patient-centered care, and genuine compassion. Patients may arrive feeling anxious, but they leave feeling reassured and confident in their care. In my experience, there is no better way to describe Dr. Wissink and her team than as the G.O.A.T.--the greatest of all time. S. Parks

Several phone contacts with the Konikoff Volvo Pkwy office, including my 1st-time appointment on…read more7/31/24, have been excellent! The front desk staff, doctor, and hygienist were amiable and professional. The oral care and attention to detail were awesome! I was so pleased and look forward to my next visit and ongoing patient care! 100% recommend Konikoff Volvo Pat Brown

I used to absolutely love Edinburgh Family Dentistry 100%. So much so I recommended them to…read moreeveryone I knew. Sadly, over the past two years customer service for the adults in our household has declined significantly. I'm going share as 4 stars, at this point it's really closer to 3 1/2 but they don't give you an option for that, which I'm torn since they do take great care of my children. Let's start with the positives: The hygienist and Doctor who work with our children are wonderful. They are gentle, kind, and patient. They have never pushed unnecessary treatments. They simply do their cleanings, make observations, and offer suggestions. Never had an issue with how our kids are treated. They even allow you to sit in the room with them. This part of their practice has always been excellent. The wait time once you arrive and check in is never long, I don't believe we've ever waited more than 10 minutes to be seen except one time when someone called out so they were short staffed. The office is also very clean. However, our experience as adults has been very frustrating. My husband was essentially "Ghosted" as a patient. He was contacted about moving his appointment earlier, which he agreed to only if his original appointment could remain in case he couldn't make it ( He was traveling for work that week). They canceled his original appointment anyways, and then later canceled another appointment because insurance was "asking questions" but no one ever followed back up with him like they said they would. In the end they dictated his schedule instead of working with it, and he never got his mouth completed after starting a deep cleaning. Recently they repeatedly kept contacting me during work hours asking for insurance information even though I had told them I did not have it on hand and would send it as soon as I could that day. The constant texts during the workday feel excessive and stressful. Another limitation is pain management, they only offer injections for numbing. If you don't numb well with needles like me they can't accommodate you. They won't even do my teeth cleanings until one tooth issue is resolved elsewhere. Scheduling is also a bit difficult, appointments are typically booked close to a year out, and although we tried to switch to their newer location, they told me they are still working on insurance coverage there so we're stuck at this office. Today was another example of the disorganization. We had a 2pm appointment and arrived 15 minutes early. The staff was in a meeting and kept all patients waiting outside until exactly 2PM. As more and more patients arrived for their appointments they eventually put a sign on the door telling people to return at 1PM even though it was already past that and they still weren't available until 2. It was confusing and frustrating especially for those who arrive on time and early. During cleanings you won't see the dentist for more than 5 minutes unless you have specific concerns. Overall, this used to be a 5-star office for us. Now it feels very inconsistent. Excellent for children so far.

The office staff is horrible at scheduling and notifying you. It took several months to schedule my…read morewife's first appointment in 2025. After that appointment and becoming an established patient, Edinburgh Family Dentistry in Chesapeake could not schedule her next appointment until 2026. She asked them, aren't cleaning supposed to be every six months? This office said yes, but they do not have any availability, and my wife could be put on a cancellation list for an early appointment. When it came time for my wife's appointment this February 2026, this dentist's office called my wife three hours before her appointment and said her hygienist was out sick and they had to cancel her appointment. She asked about seeing another hygienist, and they told her they are short-staffed. Edinburgh Family Dentistry makes sure to inform you that you will be charged a late or no-show fee if you do not give advance notice within 24 hours of canceling your appointment with them. My wife asked when they will be able to schedule her for the next cleaning appointment, since this cancellation by the dentist's office, they said February 2027. My wife said that would be two years without seeing a dentist, but the office staff didn't seem to see a problem with that. If you are an established patient, you would think you would be accommodated after the office canceled your appointment, which you made a year ago. This is absolutely ridiculous and unprofessional. Maybe Edinburgh Family Dentistry should have thought twice before opening their Moyock office until they figure out their staffing problems, or maybe pay their hygienists a better wage to keep their attrition rate down. My wife did like her Dentist, but hates that she must deal with an office staff that is clueless to patient needs. In response to the owner's response. This is not a misunderstanding. It appears to be an ongoing issue with Edinburgh Family Dentistry. See Traci Gray's & Anne Buckner's one-star reviews from one & seven months ago. They both had to experience the same one-year extension befall them. It's clearly an unwillingness to train your obtuse and unenlightened office staff, which resulted in your colleague, Dr. G, losing a patient.

I had a wonderful experience with Dr. Moreno, it's been a few years since I've been to a dentist…read morebut she made me feel comfortable and heard everything i had to say with no judgement.

I like Dr Moreno and staff - and that says a lot since going to the dentist isn't a thrill each…read moretime. Very professional in checking in, cleaning, check-up, getting you on calendar for follow ups. Highly recommended! They even have the $99 special for first time X-ray, overall assessment new patient deal, worth it.

I always have a good experience with this dentist. I have been going there for over 10 years. Wait…read moretime is always reasonable. Staff is very friendly and efficient. Dr. Grube is friendly and efficient and very concerned about patient comfort. I recommend this dentist without reservation!!

I will definitely be a returning patient! A friend recommended Dr. Grube and it was an excellent…read moreexperience. I've had teeth and gum issues for years so the dentist visit is a regular necessity. I want someone who "gets it" and will be dedicated to me as an ongoing patient. Dr. Grube listened carefully, asked insightful questions and understood my dental history to create an ongoing care plan. He is clearly smart, and current on many treatments, medical and cosmetic yet didn't push me on anything unnecessary. His office was professional and on time, and everyone on his staff was friendly and courteous. Even the routine cleaning, which can sometimes be a more involved process for me, was a pleasant experience. Overall I was very pleased with this dental practice and want to recommend them.

Stacy is Awesome! She had to do a full mouth set of X-Rays, since I'm a new patient, with a LOT of…read moredental history. This was only my second visit, previous was just to re-cement a crown. While I'm very comfortable in a Dentist's office, Dr. Clay is so nice and soft-spoken, I think any nervous patient would feel at ease with him. Very nice, clean establishment and everyone was friendly.

Another great visit. Greeted with big smiles early this morning. Always starts the day off great!…read more Courtney Proctor, my RDH, is meticulous and so kind. She is an ODU graduate and I love her professionalism and knowledge. She also goes the extra mile. Squeaky clean teeth, dropping knowledge on cleaning tips to improve my flossing routine and helping me decide on dental products. I love trying different tools. Dr. Clay is warm and pleasant to interact with. I liked the way he engaged me in determining the course of action for my dental concerns. Bravo! Customer service is amazing here. Billing is always exact and timely.

The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

Very good, gentle dentist! Very knowledgeable, and patient. Did not have an issue with office staff.read more

Dr. Simmons is among the best Dentist in VA. My children and I have utilized his services for over…read more15 years. I highly recommend! Give him a call. You won't be disappointed

I've been coming here for over 10 years and that alone should mean something! Dr. Jenkins is a…read moregreat dentist. He really cares about his patients. His dental hygienists are friendly and considerate. Ashley, the front receptionist is very nice and personable. They accept most dental insurances. Their hours are reasonable. They have a wonderful reminder system so you'll never forget an appointment. They text and email all reminders. It's also very conveniently located in the Greenbriar shopping strip mall next to Target, Old Navy, and other fun stores!